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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,004 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,004 reviews

October 16, 2017

Best vehicle shopping experience ever! I was looking to buy a car ASAP because my fiancé totaled her car. As I pulled up Shelley was already walking out the door to greet me. She was very f More

by 091877Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bott
Oct 17, 2017 -

Arlington Heights Buick GMC responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Shelley, Mike and the rest of our team were able to meet your needs. At Sullivan Buick GMC, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Dan Szwec, General Sales Manager

October 15, 2017

Laser - Pinpoints Customer Service As an Owner of an older vehicle, we often find the need to address replacement of uncommon parts requiring seldom-used work practices. The Service Con More

by Andyisok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Laser
Oct 17, 2017 -

Arlington Heights Buick GMC responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback.  At Sullivan Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, Dan Szwec, General Sales Manager

October 14, 2017

New car I just traded my leased Encore for the Envision. I loved my Encore but with grandchildren, it was too crowded. The Envision gives me the room I need. More

by Khe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ayoub, Carrie Fuller
Oct 17, 2017 -

Arlington Heights Buick GMC responded

Thank you for the fantastic feedback and congratulations on your new Envision! Our teams from both the sales and service department had a pleasure assisting you and are grateful for the 5-star review. We are committed to serve excellent customer service to all areas of our dealership and we are delighted to know you drove away a happy customer! If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact Mike or myself. Sincerely, Dan Szwec, General Sales Manager

October 14, 2017

Excellent experince We bought our car there and today we went for our fist service. As always all the staff there provided excellent service. Special call out to Mike Ayo More

by Jorge Zamudio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ayoub
Oct 17, 2017 -

Arlington Heights Buick GMC responded

Jorge, we are pleased to hear that you had an excellent experience with Mike and the rest of our team. We are dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again, drive safe and stay well! Sincerely, Dan Szwec, General Sales Manager

October 14, 2017

Great Customer Service Wonderful experience today at Sullivan dealership. We called ahead about a certified used Acadia because we were coming from a couple hours away. Mike More

by Kindsey85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ayoub
Oct 17, 2017 -

Arlington Heights Buick GMC responded

We appreciate the kind words. We're excited to hear that Mike A. and Mike O. took care of you and that everything went very smoothly. We look forward to working with you again and hope that you enjoy your new Acadia! Sincerely, Dan Szwec, General Sales Manager!

October 11, 2017

First Class Experience It definitely was a pleasure working with Gabe in purchasing my first vehicle from Sullivan Buick GMC. My wife and I recently had or first child and w More

by Jamil Austin
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Szwec, Gabriel Szwec
Oct 12, 2017 -

Arlington Heights Buick GMC responded

Thank you, Jamil, for taking a moment to write about your excellent experience at our dealership! Gabe is a fantastic member of our team, so it is no surprise that he gave you an efficient and pressure free car-buying experience. Congratulations on your new Yukon Denali! Until we have the opportunity to work with you and your family again, take care! Sincerely, Dan Szwec, General Sales Manager

October 10, 2017

Elliot in sales and Jeff in service are the best I worked with Elliot in sales and believe he really wanted me to be satisfied with my purchase. He was patient and I felt no pressure. geoff in servic More

by roger marcus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eliot Pergricht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Sulkowski
Oct 11, 2017 -

Arlington Heights Buick GMC responded

Thank you for taking the time to write about your experience with us, Roger! At Sullivan Buick GMC, we work very hard to provide each of our customers with a pleasurable and hassle-free car-buying experience. I am happy Elliot and Geoff were able to meet your needs. Please don't hesitate to contact us if there is anything else we can do for you. Happy driving! Sincerely, Dan Szwec, General Sales Manager

October 09, 2017

A Refreshingly Positive Experience Needed to find a reliable and safe vehicle for our college aged daughter while working within a limited budget. Aidan was wonderful to work with. He l More

by dsmith2017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Szwec, Phillip Pilny, Aidan Pilny, Carrie Fuller
Oct 10, 2017 -

Arlington Heights Buick GMC responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Aidan was able to meet your needs. At Sullivan Buick GMC, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. Thank you for your recommendations; we look forward to working with you, your family, and your friends in the future. Sincerely, Dan Szwec, General Sales Manager

October 09, 2017

Quality Dealership Sullivan has a very extensive selection of vehicles and good honest sales people. Aidan and Dan were a pleasure to work with and worked out a really g More

by Dan Melson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Szwec, Aidan Pilny
Oct 10, 2017 -

Arlington Heights Buick GMC responded

Hello and thank you for spreading the good word! I'm happy to hear about your positive experience with us. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. Congratulations and enjoy your new car! If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact Aidan or myself. Sincerely, Dan Szwec, General Sales Manager

October 07, 2017

Shelley is wonderful! Shelley and Dan worked hard to get us into a vehicle that met our budget and safety needs. I would highly recommend the Sullivan dealership and Shell More

by Dawna789
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Szwec
Oct 10, 2017 -

Arlington Heights Buick GMC responded

Thank you for taking the time to write about your experience with us! At Sullivan Buick GMC, we work very hard to provide each of our customers with a pleasurable and stress-free car-buying experience. I am happy we were able to meet your needs. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact Shelley or myself. Sincerely, Dan Szwec, General Sales Manager

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