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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,004 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,004 reviews

October 23, 2017

Easy, Friendly Car Buying Experience! Omar was a pleasure to work with when buying our new car! He was friendly and very knowledgeable about the cars and was able to answer any questions w More

by MAJ1609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Montesinos
Oct 24, 2017 -

Arlington Heights Buick GMC responded

First and foremost, thank you for stopping by to leave this incredible review. Congratulations on your new car! Our staff prides itself on providing efficient, friendly and knowledgeable service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Omar assisted you in such a detailed and customized manner. Thank you so much for your recommendations. We can't wait to work with you again. Sincerely, Dan Szwec, General Sales Manager

October 23, 2017

A pleasant car buying exxperience This was the best car buying experience we've ever had. Shelley was very informative and took enough time to make sure we understood everything. More

by Kathleen Swan
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Fuller
Oct 24, 2017 -

Arlington Heights Buick GMC responded

Kathleen, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Shelley and our staff provided you with the best car-buying experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Dan Szwec, General Sales Manager

October 22, 2017

Great Experience From the moment I walked into the door until I drove home my beautiful new car, my experience at Sullivan was top-notch. I highly recommend this deale More

by Phdaniels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Pilny, Aidan Pilny, Carrie Fuller
Oct 24, 2017 -

Arlington Heights Buick GMC responded

Thank you for taking the time to write this great review. We are pleased to hear our team was able to provide an efficient and overall positive car-buying experience. Congratulations on your new vehicle! Hope you have a safe and enjoyable ride ahead! Sincerely, Dan Szwec, General Sales Manager

October 22, 2017

Bravo Sullivan Customer focused, trustworthy, professional, knowledgeable, organized. Sullivan Buick exceeded expectation. From first contact, within two days loc More

by Old Couple
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ayoub
Oct 24, 2017 -

Arlington Heights Buick GMC responded

Thank you so much for leaving us this wonderful review. I'm pleased to hear that Mike and our team could exceed your expectations and hopefully earned your repeat business in the process. We work hard to provide our customers with only the best service and it really is great to hear about your great experience here at Sullivan Buick GMC! Happy driving! Sincerely, Dan Szwec, General Sales Manager

October 21, 2017

excellent experience we are so happy with our buick enclave, thank you shelley for showing us this beauty, being so sweet & understanding of our needs. mike b. was also a More

by Mike P. & Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bott, Brian Poteracki
Oct 24, 2017 -

Arlington Heights Buick GMC responded

Mike, we are pleased to hear that you had an excellent experience with Shelley, Mike O., Mike B., Brian and the rest of our team. Congratulations on your new Enclave! Your response is what we always strives to achieve! We thank you for the opportunity to not only earn your business, but more importantly, your trust! All of us at Sullivan Buick GMC await your return. Please let us know how we may be able to help next! Sincerely, Dan Szwec, General Sales Manager

October 21, 2017

New car purchase. Excellent sales staff!!! Purchased many vehicles through Sullivan Buick/GMC, and have always had a great experience. Every department that we've dea More

by rjstretch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Szwec, Gabriel Szwec, Jeremy Woolley
Oct 24, 2017 -

Arlington Heights Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Enjoy your new vehicle that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Sincerely, Dan Szwec, General Sales Manager

October 20, 2017

Shelley Barr helped me again and was wonderful . Shelley Barr was fantastic like 3 months ago, 2nd vehicle. The store is an awesome place to purchase buicks. The service dept is excellent also. I am More

by Lacrosse2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2017 -

Arlington Heights Buick GMC responded

I am happy to hear you are continuing to enjoy your new vehicle! Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to Shelley and the rest of the team. Please let us know if we can do anything further to help. Sincerely, Dan Szwec, General Sales Manager

October 16, 2017

Customer since 2004, Outstanding Sales & Service Have been a customer of Sullivan since 2004. It is the Customer Service in both the Sales and Service areas that keep me coming back. When it was ti More

by Mark P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Gomez
Oct 17, 2017 -

Arlington Heights Buick GMC responded

Hello Mark and thank you for spreading the good word! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Thank you so much for your loyalty and business. We will be there for you for many years to come. Sincerely, Dan Szwec, General Sales Manager

October 16, 2017

Outstanding & Trustworthy Service Dept and Advisor I purchased a Pontiac Grand Prix back in 2004 from Sullivan. I have been bringing in my 2004 GP for any service needs to Sullivan (working with Victo More

by Mark P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Gomez
Oct 17, 2017 -

Arlington Heights Buick GMC responded

Mark, you have been doing business with Victor and Sullivan Buick GMC for years and your review about us is truly appreciated. We work hard to keep our customers coming back to our dealership and it’s great to hear of your continued business. Until we have the opportunity to work with you again, take care and happy trails! Sincerely, Dan Szwec, General Sales Manager

October 16, 2017

Answers Questions I worked with Eliot, and he was very patient, answering all of our questions. He was appropriately persistent: not too many calls or emails, just enou More

by Helene Ruth Schulze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eliot Pergricht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2017 -

Arlington Heights Buick GMC responded

Helene, I am pleased to hear that Eliot was able to provide an efficient and overall positive car buying experience. Congratulations on your new vehicle! Hope you have a safe and enjoyable ride ahead! Sincerely, Dan Szwec, General Sales Manager

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