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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,051 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,051 reviews

February 18, 2018

Enjoyable Experience Shelley did a great job of leading us through the process. We felt no pressure, which helps, as that is the fastest way to kill a sale for us. She a More

by Happy 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Gomez
Feb 19, 2018 -

Arlington Heights Buick GMC responded

Thanks for the awesome feedback! We're excited to hear that Shelley took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Dan Szwec, General Sales Manager

February 17, 2018

Professional and pleasant. Aidan was knowledgeable,professional and courteous in his dealings with me as I made my decisions. I enjoyed working with him and I’m very satisfied More

by Satisfied one
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aidan Pilny
Feb 19, 2018 -

Arlington Heights Buick GMC responded

Thanks for your outstanding review! I'm glad to hear that Aidan was professional, knowledgeable and courteous! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Dan Szwec, General Sales Manager

February 17, 2018

Excellent Customer Service Traded my 2014 Buick Enclave for a lease on a new 2018 Enclave and the process could not have been easier. Shelley laid out all of the options to mak More

by Kelli W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Laser, Carrie Fuller
Feb 19, 2018 -

Arlington Heights Buick GMC responded

Congratulations on your new 2018 Enclave, Kelli! We appreciate your feedback and are happy to hear that Shelley, Carrie and Cindy were able to meet your needs. At Sullivan Buick GMC, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Dan Szwec, General Sales Manager

February 16, 2018

Great Experience My experience at your store was great I will recommend anyone that I feel that want to buy a car I will most definitely send them there More

by Ish40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Pilny
Feb 16, 2018 -

Arlington Heights Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Sincerely, Dan Szwec, General Sales Manager

February 15, 2018

Great Experience I purchased a 2018 Encore from Patrick Garcia. Very friendly, professional and knowledgeable about the product. Patrick made the buying process very More

by Cheryl B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Garcia
Feb 16, 2018 -

Arlington Heights Buick GMC responded

Congratulations on your new 2018 Encore, Cheryl! Thank you for taking the time to write about your experience. It's great to know that Patrick was able to provide you with friendly, professional and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Dan Szwec, General Sales Manager

February 13, 2018

Great Experience with Phil Pilny Phil is a very polished, experienced sales professional. He took the time to understand my needs without being 'pushy'. I've purchased too many new v More

by larrys1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Pilny
Feb 14, 2018 -

Arlington Heights Buick GMC responded

Reviews like yours are truly a breath of fresh air! Phil is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Dan Szwec, General Sales Manager

February 13, 2018

Above and Beyond Maybe it's above and beyond from my past experiences, but it's probably what they do everyday. Victor and Eric made it a hassle-free, no pressure sale More

by Mike_StM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike StMarie
Feb 14, 2018 -

Arlington Heights Buick GMC responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Victor, Mike and Eric were able to meet your needs. At Sullivan Buick GMC, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Dan Szwec, General Sales Manager

February 13, 2018

Couldn't ask for better service or treatment Just picked up my gorgeous 2018 Buick Enclave. Work with Phil Pilny and was so impressed with his professionalism, caring and great treatment. Had More

by PearlK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Pilny
Feb 14, 2018 -

Arlington Heights Buick GMC responded

Congratulations on your new 2018 Buick Enclave! We appreciate your comments and are happy to hear that Phil was able to meet your needs. At Sullivan Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Dan Szwec, General Sales Manager

February 11, 2018

Very Enjoyable Experience The Sullivan dealership, and the employees I worked with made the car shopping experience enjoyable, simple and quick. I experienced some apprehension More

by Mark C DeVito
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Zalusky
Feb 12, 2018 -

Arlington Heights Buick GMC responded

Mark, thanks for the great feedback and congratulations on your new car! Our goal is to ensure a quick and enjoyable purchasing process for each of our customers. I'm happy that Dale was there to provide you with such exceptional service. Please remember that we're always here to assist you with any future auto needs! Sincerely, Dan Szwec, General Sales Manager

February 10, 2018

Excellent service Sullivan helpful, knowledgeable, patient, hardworking, friendly and professional service. Awesome and fun experience in purchasing my Buick Encore. Th More

by Wowobuick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Arlington Heights Buick GMC responded

We love hearing about guests who have an awesome experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Sullivan Buick GMC. Please feel free to contact us if you have any questions on your new Buick Encore! Sincerely, Dan Szwec, General Sales Manager

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