Arlington Heights Buick GMC
Arlington Heights, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,059 reviews
Shelley Barr and Joel Gallardo are excellent, patient, experienced, non aggressive, and caring sales people. They both worked with me on the purchase of my new car. The explanation of all the features experienced, non aggressive, and caring sales people. They both worked with me on the purchase of my new car. The explanation of all the features were clearly stated and he showed patience when I needed more explaining. When I needed more assistance, I called and they were able to solve my little problem over the phone. Brian Poteracki, in service, is very personable and nice to work with. More
Victor was our sales consultant! He is a very helpful, knowledgeable person. Can't say enough compliments for him! Everyone at Arlington Hts is wonderful. Bought several cars from them. Dan, the sales m knowledgeable person. Can't say enough compliments for him! Everyone at Arlington Hts is wonderful. Bought several cars from them. Dan, the sales manager is also wonderful at his job! More
I had a remarkable experience with both of these gentlemen, as they made the vehicle purchasing experience fantastic. I coordinated everything online and via text before arriving from 50 miles away, gentlemen, as they made the vehicle purchasing experience fantastic. I coordinated everything online and via text before arriving from 50 miles away, and as soon as I walked in they escorted me right back to the finance department. Michael in Financing is a phenomenal finance guy, as he was very efficient and exceedingly personable. He shared about himself but not in a way of dominating the conversation or experience and asked me questions that made me feel he genuinely was interested in learning about me as a person which is rare with most finance guys. Victor noticed I didn't know how to operate the vehicle and instead of making me feel uninformed he happily and quickly educated me about how to put it in drive so I could get back to my office. If this dealership wasn't 55 miles away from my house I would always strive to work with them, but, if they ever have a coveted vehicle I desire again I will not hesitate to return and work with the both of them again! Great job gentlemen and thank you for taking such great care of me. More
Joel is the Man!!! He got me the best offer for my trade-in and really worked hard at getting me the car I wanted! Thanks a million Joel! Their manager Ben was super cool as well:) trade-in and really worked hard at getting me the car I wanted! Thanks a million Joel! Their manager Ben was super cool as well:) More
Dean was great offered me a great price on the new tires for my Arcadia and got me in and out of the shop in only a few howrs. Followed up on the apointment and confirmed that the tires were in Stock. Very for my Arcadia and got me in and out of the shop in only a few howrs. Followed up on the apointment and confirmed that the tires were in Stock. Very happy with the experience!!! More
Regrese de nuevo a comprar un nuevo carro con Cesar Martínez. El siempre nos atiende con buena disposición. Muchas gracias de nuevo Martínez. El siempre nos atiende con buena disposición. Muchas gracias de nuevo More
Brian was outstanding in his customer service for my 1996 Pontiac. He was very patient with all of my questions & took his time patiently answering all of my questions. Mike Baker is outstanding in his custo Pontiac. He was very patient with all of my questions & took his time patiently answering all of my questions. Mike Baker is outstanding in his customer relations & taking a very personal way to answer all of my concerns. A+++++ More
Wonderful service!!! Highly recommend. No pressure, yet extremely efficient. Staff was very friendly and accommodating! extremely efficient. Staff was very friendly and accommodating! More
I was initially unhappy when I first brought my car in as I was there 3 hours for an analysis of what was wrong w/my car. I had an appt. Otherwise everything went well. Jeremy was very helpful. as I was there 3 hours for an analysis of what was wrong w/my car. I had an appt. Otherwise everything went well. Jeremy was very helpful. More
Joel was fantastic to work with. He was diligent in his follow up with me while also avoiding the annoying nagging and frustrating pushy sales tactics that would have turned me away quickly. He read his cu follow up with me while also avoiding the annoying nagging and frustrating pushy sales tactics that would have turned me away quickly. He read his customer correctly and catered to my every request. I am incredibly grateful for the opportunity to work with Joel. More