Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Heights Buick GMC
Arlington Heights, IL
5,059 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs.
Services:
• New GMC and Buick Cars
• Used Cars
• Largest Selection of Used SUVs
• Award Winning Service
• All Makes and Models
• Sell us Your Car
• Leasing and Financing
• Fleet of Complimentary Loaners
We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years!
Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life.
Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,059 reviews
October 20, 2021
I came in for an oil change was quick and the staff was very helpful and welcoming. very helpful and welcoming. More
by Jj139
Employees Worked With
October 20, 2021
Beautiful cars, wonderful service, first time dealing with a dealership. Glad I choose this place :) with a dealership. Glad I choose this place :) More
by kishcody
Employees Worked With
Other Employees :
Jeremy Woolley
October 20, 2021
Very polite, easy to deal. Not pushy and paperwork went fast. It was a Very good experience fast. It was a Very good experience More
by KHEADS
Verified CustomerOctober 19, 2021
I brought my car in to fix a headlight. I was told it would be an hour wait, and that the light may be covered by warranty. After an hour and a half, I was informed by the service attendant that it was n would be an hour wait, and that the light may be covered by warranty. After an hour and a half, I was informed by the service attendant that it was not, then I waited another hour and a half for them to replace it. How many service attendants does it take to change a lightbulb? Apparently it takes 3 hours. More
by ken
October 19, 2021
Dean was very helpful today with my car which was brought in for service. Thank you. in for service. Thank you. More
by BC Review
October 19, 2021
Bought my first new truck here thanks to Victor's help, and I can assure you that it was the best experience, after visiting various dealers and talking to their sales representatives he was the best, he and I can assure you that it was the best experience, after visiting various dealers and talking to their sales representatives he was the best, he made it easy, he's that good, thank you Victor for your help More
by Evecano90
Employees Worked With
October 19, 2021
I've worked as a Service Director,Service Manager,Service Advisor and Tech at a local Dealer in Schaumburg. I purchased a new Chevy 2500 HD Duramax and Have been looking for a service department and Service Advisor and Tech at a local Dealer in Schaumburg. I purchased a new Chevy 2500 HD Duramax and Have been looking for a service department and Service Advisor. I tried Stacek, meh... and Fox Lake Chevy, decent but kinda far. I bought maintenance parts from this dealer while the techs were on strike, I was throughly impressed with the service department and the parts associate was great. I set up my first maintenance appt ( I change my oil every 2-3 weeks) and met Brian Poteracki. Although he seemed to be the only advisor on at the time he was efficient, professional and his followup was on point. Very impressed, I hope The GM reads this because the processes are definitely working in parts and service. Thank you Brian and I'll be back.... and tell a few people as well. More
by pcseiden1
Employees Worked With
Brian Poteracki
October 19, 2021
Explained the problem clearly and repairs were made Explained the problem clearly and repairs were made promptly. We appreciate the attentiveness and friendliness. Explained the problem clearly and repairs were made promptly. We appreciate the attentiveness and friendliness. More
by asered
Employees Worked With
October 17, 2021
What a great experience. Thanks Victor M.Went in at my What a great experience. Thanks Victor M. Went in at my lunch time for test drive and by 3 I drove my new car off the lot! Im in love with my car... What a great experience. Thanks Victor M. Went in at my lunch time for test drive and by 3 I drove my new car off the lot! Im in love with my car... Thanks Thanks Mike in Finance for the better offer on the loan than I already had! What a wonderful team here at this car dealership! Absolutely would recommend to anyone! More
by feliciachicago
