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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,168 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,168 reviews

December 06, 2021

Amy statutes the process checking for recall did an outstanding job researching and returning my call with updates Brain checked me in and continued the great service No surprises at all They did e More

by Jstrege3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy in service , Brian Poteracki
Dec 07, 2021 -

Arlington Heights Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Arlington Heights Buick GMC Team

December 06, 2021

Best sales team ever! Made my vehicle purchase go smoothly. Thank you so much Victor Melendez and Mike O'Connell. Your the best! Very happy customer! More

by kc1272
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Arlington Heights Buick GMC responded

Thanks for the great feedback! We're very happy that Victor and Mike were there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Arlington Heights Buick GMC Team

December 04, 2021

Best costumer service ever. Cesar was very detailed with the whole process. Every question that we had was answered and in detail! Everything was so smooth, I would recommend this dealership and Cesar if yo More

by daniochoa2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Audino
Dec 06, 2021 -

Arlington Heights Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, The Arlington Heights Buick GMC Team

December 04, 2021

I have had excellent experience, sales team to finance, everyone was professional and cooperative. Keep up the good work. More

by Muhammad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eliot Pergricht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Buick GMC Team

December 04, 2021

Chris is great and always listens and understands my concerns. He’s excellent at getting me additional information and problem solving. His goal is for his customers to leave satisfied. More

by aakbari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Arlington Heights Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Sincerely, The Arlington Heights Buick GMC Team

December 04, 2021

Friendly, knowledgeable , and efficient staff. This service dept is top notch and trustworthy. I’ve had my car/s serviced here for over 12 years. past and current staff provide great customer service. More

by jladewig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki, Dean Fay, Jeremy Cox
Dec 06, 2021 -

Arlington Heights Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, The Arlington Heights Buick GMC Team

December 03, 2021

Mike you are the greatest businesses Manager I have ever Mike you are the greatest businesses Manager I have ever deal with throughout purchasing cars! You my friend…is a true friend! Thank you & apprecia More

by Mavi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel E. Gallardo
Dec 06, 2021 -

Arlington Heights Buick GMC responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and we are glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, The Arlington Heights Buick GMC Team

December 03, 2021

Friendly staff, asked for home delivery but was told that it was not available due to being short staffed. More

by DAVIDDERTZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Samatha was very fast to respond to my emails and questions online
Dec 06, 2021 -

Arlington Heights Buick GMC responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit! Sincerely, The Arlington Heights Buick GMC Team

December 03, 2021

Every one there very respectful, greeted me right off and they make sure they can do everything for you to get you what your looking for. Thank you for your hospitality I’m enjoying my purchase More

by CHITOWN7488
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Woolley
Dec 06, 2021 -

Arlington Heights Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sincerely, The Arlington Heights Buick GMC Team

December 03, 2021

Friendly staff and convenient location. However, services can be costly. It appears dealership is honoring competitors’ coupons. More

by Encore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Dec 06, 2021 -

Arlington Heights Buick GMC responded

Hi, thank you so much for the positive review! If you have any further needs or questions, please give us a call. We're always happy to help! Sincerely, The Arlington Heights Buick GMC Team

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