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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,168 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,168 reviews

December 11, 2021

Joel Gallardo was fantastic to work with. Honest and down to earth. He made the purchase easy and recommend him highly. More

by curt.klenz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel E. Gallardo
Dec 13, 2021 -

Arlington Heights Buick GMC responded

Congratulations on your new vehicle, Curt. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Joel was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Arlington Heights Buick GMC Team

December 10, 2021

Gracias cesar por ayudarme con la conpra demi 2500 silverado estoy muy contento con tu ayuda More

by gilbertolopez68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Audino
Dec 13, 2021 -

Arlington Heights Buick GMC responded

Apreciamos sus amables comentarios, Gilberto. ¡Esperamos verle de nuevo en un cercano futuro! Sinceramente, The Arlington Heights Buick GMC Team

December 10, 2021

I would like to thank Shelly for the best buying experience I have ever had at a car dealership. Her integrity, honesty and knowledge about the truck made this experience seamless. I would truly rec More

by jacquie1956
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Arlington Heights Buick GMC responded

Thank you for taking the time to write about your experience with us, Jacquie! We work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy Shelly was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Arlington Heights Buick GMC Team

December 10, 2021

Shelly Barr made purchasing a vehicle so easy. Everyone I came into contact with was friendly and easily answered all my questions. I greatly appreciated all their transparency. More

by dstahura
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Arlington Heights Buick GMC responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Shelly and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, The Arlington Heights Buick GMC Team

December 09, 2021

She was super sweet and helpful through out the whole process with my dad and I. More

by hudaouaziz03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Arlington Heights Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Sincerely, The Arlington Heights Buick GMC Team

December 09, 2021

As always, excellent service! Mike, Brian and the rest of the service staff are top notch. More

by Scott W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Dec 10, 2021 -

Arlington Heights Buick GMC responded

Scott, we are pleased to hear that you had an excellent experience with Mike, Brian, and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The Arlington Heights Buick GMC Team

December 09, 2021

Cesar was great to work with. Easy to talk too, very helpful and knowledgeable. Would definitely contact him again in the future, when we are looking for another vehicle. More

by MCOC71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Arlington Heights Buick GMC responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Cesar was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Arlington Heights Buick GMC Team

December 08, 2021

Just want to thank Cesar Martinez for such great job in helping me buying a car if I have to come back to buy another car I will ask for his help again great job thank you More

by reyes80804
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Arlington Heights Buick GMC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Cesar. Please let us know if we can ever help you in the future. Sincerely, The Arlington Heights Buick GMC Team

December 08, 2021

Great experience my service advisor Chris was very helpful and friendly.I was in and out quick and the service performed on my vehicle has me very satisfied.thank you Chris More

by chelychelz37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Dec 08, 2021 -

Arlington Heights Buick GMC responded

Thanks for the great feedback! We're very happy that Chris was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Arlington Heights Buick GMC Team

December 08, 2021

I didn't like the phone call from the manager and the random automated emails. Otherwise Joel was easy to deal with and had good patience. More

by stauffn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel E. Gallardo
Dec 09, 2021 -

Arlington Heights Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Arlington Heights Buick GMC Team

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