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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,167 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,167 reviews

January 15, 2022

Very good service and nice personsThey explain evrything Very good service and nice persons They explain evrything clearly and thak you very much More

by Gtellez1970
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel E. Gallardo
Jan 16, 2022 -

Arlington Heights Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Buick GMC Team

January 14, 2022

Brian was very responsive and helped me get an appointment right away. I really felt like I was in good hands. More

by Brandyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Jan 14, 2022 -

Arlington Heights Buick GMC responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. We're happy to see that your visit reflects these values and that Brian assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, The Arlington Heights Buick GMC Team

January 14, 2022

Very good service and I was informed as to what needs to be completed to fix my issues. More

by Mikemcintyre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Jan 14, 2022 -

Mikemcintyre responded

Excellent

January 14, 2022

Buddy Hopkins was very accommodating to my availability of time and I very much appreciated that. More

by johns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2022 -

Arlington Heights Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Buick GMC Team

January 13, 2022

Brian always acts professionally. He communicates well what service issues were involved and how the repairs were made. More

by John Doe
Customer Service
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Jan 14, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Brian. Please let us know if we can ever help you in the future. Sincerely, The Arlington Heights Buick GMC Team

January 12, 2022

Quick and seamless interaction and able to get vehicle and paperwork finished in under an hour. More

by cotycrowell2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel E. Gallardo
Jan 12, 2022 -

Arlington Heights Buick GMC responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, The Arlington Heights Buick GMC Team

January 12, 2022

This is my 3rd transaction at this dealership….the service is always top notch! Victor has been my sales rep for all 3 experiences & is awesome to work with. Prompt, personable & knowledgeable! If yo More

by Melissa R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for this wonderful feedback, Melissa! We're so glad you came back to see us for your third car. It's fantastic to know Victor helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Sincerely, The Arlington Heights Buick GMC Team

January 12, 2022

Cesar, Great to work with you very friendly. Looking Cesar, Great to work with you very friendly. Looking forward to another purchase in the near Future! Thanks again. Willie- More

by infantewillie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Arlington Heights Buick GMC responded

Thank you for this review, Willie. We really appreciate you leaving us your input. We are very pleased to hear that Cesar could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, The Arlington Heights Buick GMC Team

January 11, 2022

I've been coming here for over five years. I was a little nervous when they transferred owners, but everyone there is super helpful and kind. I brought my car in with an oil leak and they kept me updated eve More

by jess.urban2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Jan 12, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for your feedback as well as your loyalty, Jess. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Arlington Heights Buick GMC Team

January 11, 2022

Brian, you have always been friendly and attentive as well as honest about what my vehicle requires. I always am happy to have your expertise and assistance. Thanks so much. More

by GMC Dealer
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Jan 12, 2022 -

Arlington Heights Buick GMC responded

Thank you for the awesome feedback! You're right, Brian is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Arlington Heights Buick GMC Team

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