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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,058 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,058 reviews

November 20, 2021

I have leased three cars from Arlington Heights Buick, GMC and will continue to lease my cars from them. This is by far, the best dealership, that I have ever used! They were highly recommended by sever More

by C. Weigel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou and Amanda are wonderful reflections on the dealership.
Nov 22, 2021 -

Arlington Heights Buick GMC responded

Christy, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Arlington Heights Buick GMC Team

November 19, 2021

Great service person, good work completed and great communication. Even got a free car wash! More

by Buick Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Arlington Heights Buick GMC responded

We are glad to hear you enjoyed your recent visit to our service department. At our dealership we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Please let us know if there is anything else that we can assist you with. Sincerely, The Arlington Heights Buick GMC Team

November 19, 2021

Shelley Barr is the absolute best salesperson to work with when buying out a vehicle at AH GMC. Super service!! More

by denise1819
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Audino
Nov 22, 2021 -

Arlington Heights Buick GMC responded

Hello Denise, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Shelley was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Arlington Heights Buick GMC Team

November 18, 2021

I made 45 minute trip to the location and was glad I did. They people treated me with respect and professionalism. From the time I was L kes in I was treated as a buying customer and not someone who just str More

by 1WILSONTL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eliot Pergricht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Audino
Nov 19, 2021 -

Arlington Heights Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, The Arlington Heights Buick GMC Team

November 18, 2021

I have an older car. Brian explained to me given the age of my car it may take some time to order parts before they could fix it. I was pleased with him keeping me informed. More

by Marsclan5
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Nov 19, 2021 -

Arlington Heights Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Arlington Heights Buick GMC Team

November 18, 2021

Cesar was a great help, in processing the necessary paperwork in order to buy-out my lease. I will definitely have Cesar sell me my next car. More

by C. Weigel
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Arlington Heights Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Arlington Heights Buick GMC Team

November 18, 2021

Although I ended up spending a lot more money than I had planned, my car was quite sluggish and now it is quite peppy. I am very happy with the result More

by book_lover_bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Nov 19, 2021 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Buick GMC Team

November 18, 2021

This dealership is exceptional! I have leased three Buick’s and plan on leasing another one in the next couple of years. They are all such a pleasure to work with. I was in today, to buy-out my curre More

by C. Weigel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Baturin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Arlington Heights Buick GMC responded

Thanks for your outstanding review, Christy! We're very happy to hear that Mike was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Arlington Heights Buick GMC Team

November 17, 2021

I brought my LaCrosse in for a factory recall to replace a defective toe plate, and waited for the repair which took a few hours. Chris Parisi had explained the procedure to me and it took somewhat less tha More

by Bobb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Arlington Heights Buick GMC responded

Thanks for the great feedback! We're very happy that Chris was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Arlington Heights Buick GMC Team

November 16, 2021

We really enjoyed dealing with Dean. He was very knowledgeable and young too! I appreciated that he knew right away why my heated seats go on whenever I turn on the engine. He made sure to shut off More

by schiestel704
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Fay
Nov 17, 2021 -

Arlington Heights Buick GMC responded

Thanks for your outstanding review! We're very happy to hear that Dean was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Arlington Heights Buick GMC Team

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