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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,168 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,168 reviews

January 27, 2022

Both Joel Gallardo and Victor Melendez's attention to detail, their patience, both their expertise, their attentiveness to my needs and inquires, their patience and their timeliness of responding to my, More

by upndad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel E. Gallardo
Jan 27, 2022 -

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

January 27, 2022

Excellent Service Department, Customer Service as well as the shuttle drivers.... Top Notch service all around! More

by Rj2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Jan 28, 2022 -

Arlington Heights Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Arlington Heights Buick GMC Team

January 27, 2022

I have been coming here for service since my wife bought her Scion Xb in 2009. The service department has never failed to impress me with their professional and attentive care to my needs, whether it be mai More

by Scottdkent85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zia Zia, Brian Poteracki
Jan 28, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Arlington Heights Buick GMC Team

January 27, 2022

Very friendly! Excellent job! Fast service! Overall a great experience! And their service department always helps. Thank you! More

by Russell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Buick GMC Team

January 27, 2022

Cesar was very helpful and worked with me to get a deal done quickly and fairly. More

by taubmanb
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Arlington Heights Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Arlington Heights Buick GMC Team

January 25, 2022

Buddy Hopkins went out of his way to explain and offer assistance for service needs. Mike Baker true professional that understands excellent customer service. More

by Screen name
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy Hopkins Great Service Rep, Brian Poteracki
Jan 26, 2022 -

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

January 22, 2022

She gave me a great deal and was very attentive. Highly recommend buying with her. More

by gamontesdeoc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Arlington Heights Buick GMC responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Arlington Heights Buick GMC Team

January 22, 2022

I have been a devoted client of Sullivan GMC since the early 1980's. Every automobile has been purchased and serviced by them with my full confidence in their ability and service delivery. Chris was no More

by cjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Jan 24, 2022 -

Arlington Heights Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Buick GMC Team

January 21, 2022

Buddy Hopkins was very professional and kept me inform on the status on the vehicle. More

by Vmend
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Hopkins
Jan 24, 2022 -

Arlington Heights Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Arlington Heights Buick GMC Team

January 21, 2022

This experience was one of the easiest experience I have ever had at a dealership! Everyone I worked with was great. Shelley in sales, Tony in finance, and Dennis the porter were all wonderful to work wit More

by sarahbridleman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis the porter, Tony Audino
Jan 24, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Buick GMC Team

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