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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,168 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,168 reviews

February 18, 2022

Cesar was helpful, kind and friendly. He is always willing to answer any questions. Clean dealership, and happy employees. More

by Kimkoch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2022 -

Arlington Heights Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Buick GMC Team

February 17, 2022

I always drive out of my way for the excellent setting I receive at Arlington Heights Buick GMC. More

by Spvazquez1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaia Zaia
Feb 18, 2022 -

Arlington Heights Buick GMC responded

Spvazquez1, thank you for taking the time to travel to see our team. We appreciate the kind and sincere comments as well as the recommendation. We will be there for you for many years to come. Enjoy your new Buick! Sincerely, The Arlington Heights Buick GMC Team

February 17, 2022

Great service, very reliable took all the extra steps to make sure we where satisfied More

by Julie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Arlington Heights Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Arlington Heights Buick GMC Team

February 17, 2022

Muchas gracias a Cesar martinez por el exelente servicio que nos ofreció a mi novio y a mi muy amable siempre busco que agarraromos el carro que deceabamos muchas gracias 100% recomendados. More

by wendynieves8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Arlington Heights Buick GMC responded

¡Gracias por dejarnos esta excelente evaluacion! Nos agrada saber que fuimos de gran ayuda durante su reciente visita con nosotros. Esperamos verlo en un cercano futuro ¡Cuídese! Sinceramente, The Arlington Heights Buick GMC Team

February 16, 2022

Chris Parisi was excellent at resolving my issue. I stopped in without an appointment but he had in done in a couple of hours. More

by AMKONETZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Arlington Heights Buick GMC responded

Thank you for writing about your visit with us! I am happy to hear that Chris was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, The Arlington Heights Buick GMC Team

February 16, 2022

I have brought my Saturn to this dealership for service for many years but this was my first experience with them buying a new vehicle. Eliot Pergricht was a great salesman - no pressure, no markup above More

by sulorenz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eliot Pergricht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Arlington Heights Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Arlington Heights Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Arlington Heights Buick GMC Team

February 15, 2022

Cesar was amazing and went out of his way to ensure I got the vehicle I wanted. He even drove us to his partner dealership to look at another vehicle we were interested in. Cesar went out of his way to make More

by GRIGSTWO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Arlington Heights Buick GMC responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Cesar went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Arlington Heights Buick GMC Team

February 15, 2022

I was under the impression that all car sales people were the same, I was pleasantly surprised when I spoke with Joel Gallardo at Arlington Heights Buick. I felt totally at ease, no high pressure sales pitch More

by isaaclemon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel E. Gallardo
Feb 16, 2022 -

Arlington Heights Buick GMC responded

We loved reading this review! Happy customers are our aim, and it appears Joel really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Arlington Heights Buick GMC Team

February 14, 2022

The car wash did not dry the car, it is 19 degrees outside, and the car was very wet and did not look nice. I had to talk to three people to get the car dry. Don’t wash if you cannot dry, cars for More

by Joekramer80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Baker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Feb 16, 2022 -

Arlington Heights Buick GMC responded

We thank you for your business today and appreciate the feedback about the car wash. Once it was brought to my attention I apologized and promptly went to dry the vehicle off myself. We do offer a complimentary car wash with every service visit. However, our car wash has a spot-free rinse but does not have a dryer. At any customer's request, we will hand dry the vehicle, which we did do. Sincerely, Mike Baker Service Director

February 13, 2022

Ceasar Martinez was a great salesperson and easy to work with. Very knowledgeable and professional. More

by edmarystrong
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Arlington Heights Buick GMC responded

We are happy to hear your time spent with Ceasar was pleasant. Congratulations on your new car! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, The Arlington Heights Buick GMC Team

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