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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,059 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,059 reviews

March 08, 2022

It was extremely easy to schedule an appointment for the 5000 mile oil change on my vehicle. The employee that took the information did so skillfully and quickly. The service advisor was also excellent. I a More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zias Zias
Mar 09, 2022 -

Arlington Heights Buick GMC responded

Bill, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Arlington Heights Buick GMC. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Arlington Heights Buick GMC Team

March 07, 2022

It was my first car purchase in my life, and Shelley helped us out a lot, despite working past the clock. She even added in a good deal for us. Finance also was quick according to my family compared t More

by Ynna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Audino
Mar 08, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Buick GMC Team

March 06, 2022

Quick and easy. Very professional. Made the process enjoyable. I would recommend to family and friends. Thanks again More

by Nick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Arlington Heights Buick GMC responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with the team. Please let us know if we can help you with anything else. Sincerely, The Arlington Heights Buick GMC Team

March 05, 2022

The service department was easy to make an appointment via the website. I was able to get the appointment the next day. Upon arrival I was greeted and quickly signed in for the work to be done. Work wa More

by Val
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Mar 07, 2022 -

Arlington Heights Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Buick GMC Team

March 05, 2022

My headlight was burned out, Called for an appointment on Thursday and was able to get get an one for the next day. Arrived at the dealership and was greeted by Brian, as always he is professional and very p More

by LHadz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Mar 07, 2022 -

Arlington Heights Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Buick GMC Team

March 05, 2022

Everyone was very helpful at the Arlington Heights Buick GMC dealership. They let me bring the car back to my home to take a family member for a test drive. Chris, our salesperson was very knowledgeable o More

by jane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

March 04, 2022

They sold me a car that had a bad operating screen in it. I took the vehicle back 2 days after I purchased it and the service department lied to me stating that nothing was wrong with the screen. Very disapp More

by MCORNELIUS1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eliot Pergricht
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Mar 09, 2022 -

Arlington Heights Buick GMC responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, The Arlington Heights Buick GMC Team

March 04, 2022

A very professional Sales Person that was not rushing me in buying what he wanted to sell, answered any question I had and most importantly waited until I reached out to him. Need a sales person ask For Ces More

by ivan19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

March 04, 2022

Brian and all your service writers are very helpful and knowledgeable about the products and the services offered. More

by lsvgs93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda , Brian Poteracki
Mar 04, 2022 -

Arlington Heights Buick GMC responded

We are pleased to hear that you had an excellent experience with Brian and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The Arlington Heights Buick GMC Team

March 02, 2022

Arlington Buick GMC is by far the best dealership I have dealt with ever. The sales people, service advisors and office personnel are all very friendly, courteous and extremely helpful. More

by donhal1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy
Mar 03, 2022 -

Arlington Heights Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Arlington Heights Buick GMC Team

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