Arlington Heights Buick GMC
Arlington Heights, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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This dealership is very professional and honest I would recommend it to anyone. The buying process was easy and to the point. recommend it to anyone. The buying process was easy and to the point. More
Cesar and Mike were a pleasure to work with ! They were both very attentive to my wants and needs in my search for a new vehicle. Not once did I feel pressured. They made sure I felt comfortable They were both very attentive to my wants and needs in my search for a new vehicle. Not once did I feel pressured. They made sure I felt comfortable at all times. Hands down recommend. More
Cesar went above and beyond my expectations he made this car shopping experience very nice and easy I would definitely go back thanks again cesar car shopping experience very nice and easy I would definitely go back thanks again cesar More
I bought my 2019 GMC Terrain from your dealership last year about this time. Today at 1015 I brought my Terrain in because the auto stop was not working. I waited for three (3) hours and had to go out t year about this time. Today at 1015 I brought my Terrain in because the auto stop was not working. I waited for three (3) hours and had to go out to my service advisor, Christopher Parisi, to see what was the status. He checked and informed me the start stop battery was bad and would have to be replaced. He said it would take approximately twenty minutes. Finally, after almost an hour, he came and told me that did not solve the problem. He said I should leave the car over night so they could do more testing. He said he could get me a loaner car for free in this situation. I said to do it. Then, after twenty minutes he came back and told me it would be another twenty to thirty minutes to get the loaner. I asked if my car was drivable and he said yes and I instructed him to bring it out so I could take it home. In total I was at the dealership for over four hours, paid $348.92, for a vehicle that wasn’t fixed. I assure you I will never bring my vehicle back to your dealership again. The whole experience was pitiful. More
Friendly and professional . A great place to have your car serviced. Thank you Buddy Hopkins and Mike Baker for taking care of me! A great place to have your car serviced. Thank you Buddy Hopkins and Mike Baker for taking care of me! More
Easy & professional. Excellent service for my Pontiac Solstice from people who know the vehicle. Thank you, Zaia and all the rest. Excellent service for my Pontiac Solstice from people who know the vehicle. Thank you, Zaia and all the rest. More
The entire experience was top-notch. Joel was perfect at both encouraging me and giving me space to make my own decision. From start to finish, I could not have asked for more. Highly Joel was perfect at both encouraging me and giving me space to make my own decision. From start to finish, I could not have asked for more. Highly recommend this dealership to anyone in the market for a vehicle. More
Cesar was wonderful to work with. Highly recommended to work with. Travelled from NJ for this truck. Highly recommended to work with. Travelled from NJ for this truck. More
Zaia Zaia did an excellent job during our service visit. Although the Service Department was very busy our wait was less than an hour from our appointment time. Although the Service Department was very busy our wait was less than an hour from our appointment time. More