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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,062 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,062 reviews

May 03, 2022

It was very easy to schedule service online. Service personnel was courteous and service completed on time. More

by normanwliu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
May 04, 2022 -

Arlington Heights Buick GMC responded

Norman, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

May 02, 2022

Shelley Barr was very helpful and easant to work with and I will be back fir more vehicles from ger More

by onenorthstar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Shenk
May 03, 2022 -

Arlington Heights Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that Shelley was so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Buick GMC Team

May 02, 2022

This place is very nice and big, I enjoy the office and is very clean too More

by scuriel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Arlington Heights Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Arlington Heights Buick GMC Team

May 02, 2022

Was just thinking of buying a truck and did some research on what my trade in was worth. I went to a closer GMC dealership but they were not willing to give me anything close to the value for my trade in. N More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Arlington Heights Buick GMC responded

Thank you for your wonderful feedback, Steve. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Buick GMC Team

May 02, 2022

They go the extra mile for their customers. Very professional, great service. Comfortable waiting area, with nice amenities. More

by 65jstear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Hopkins
May 03, 2022 -

Arlington Heights Buick GMC responded

At Arlington Heights Buick GMC, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Arlington Heights Buick GMC Team

May 01, 2022

Excellent experience, Cesar was professional and made my buying experience easy. I live in florida and bought the car from Illinois and they made it an easy process. Thanks again for a excellent buying expe More

by cwchancey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Arlington Heights Buick GMC responded

Thank you for your great review! We're glad to have Cesar on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Sincerely, The Arlington Heights Buick GMC Team

May 01, 2022

Shelley and Mike were great and really easy to work with. Thanks for all the help and hard work. More

by nikkiebn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Arlington Heights Buick GMC responded

Nikkie, we loved reading this review! Happy customers are our aim, and it appears Shelley and Mike really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions or worries, we’re always available to help. Sincerely, The Arlington Heights Buick GMC Team

May 01, 2022

This is the second car I've purchased with Shelly and she was wonderful as usual! Very helpful and always courteous! Will definitely buy my third and fourth cars from her and Arlington Buick! More

by TJM68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for this wonderful feedback! We're so glad you came back to see us for your second car. It's fantastic to know Shelly helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Sincerely, The Arlington Heights Buick GMC Team

May 03, 2022 -

TJM68 responded

For the record, this was my ninth or tenth car purchased with Dan over the years. It was only my second car with Shelly.

April 30, 2022

Shelley was fabulous and so helpful! She was knowledgeable and made the process painless. Absolutely in love with my new car! More

by Ashley W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
May 02, 2022 -

Arlington Heights Buick GMC responded

Thanks for your outstanding review, Ashley! We're very happy to hear that Shelley was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Arlington Heights Buick GMC Team

April 29, 2022

Salesman Robert was a good person but the manager has it out for any Middle-Eastern customers. Be advised to feel as if you’re business isn’t appreciated or wanted due to your fist and last name. They shoul More

by Sharksexpress1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Baturin
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Arlington Heights Buick GMC responded

Thank you for taking the time to bring these concerns to us. We take these allegations very seriously and invite you to to contact us to learn more about the situation. We value equity and diversity across our staff as well as our customer base. Unfortunately, The Yukon Denail you were interested in is a popular model. Due to the current market and the vehicle's popularity it was sold quite quickly as we were unable to hold the vehicle. Again, we do encourage you to get in contact with us about this situation so that we can move forward in a positive direction. Sincerely, The Arlington Heights Buick GMC Team

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