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Arlington Heights Buick GMC

Arlington Heights, IL

Overview
Employees
Reviews
Vehicles
4.9
5,062 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,062 reviews

June 20, 2022

As always Brian Poteracki’s professionalism is amazing, He’s an asset to your service department More

by LHadz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
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Jun 21, 2022 -

Arlington Heights Buick GMC responded

Thank you for the awesome feedback! You're right, Brian is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Arlington Heights Buick GMC Team

June 18, 2022

Courteous and prompt staff. Work was done in a reasonable amount of time and good quality. More

by greenjeans_100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keas
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Jun 21, 2022 -

Arlington Heights Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Buick GMC Team

June 17, 2022

Excellent customer service, very helpful staff. I would gladly recommend Arlington Heights GMC! Thank you. More

by Fin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2022 -

Arlington Heights Buick GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The Arlington Heights Buick GMC Team

June 17, 2022

Excelente servicio, muy agradable servicio profesional me encanto , explican todo con detalles el trato muy amables More

by Maria A Lopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel E. Gallardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Audino
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Jun 18, 2022 -

Arlington Heights Buick GMC responded

Muchas gracias, que tenga un día exelente, Maria! Sinceramente, The Arlington Heights Buick GMC Team

June 17, 2022

The service was really good and the workers were really nice to the customers with buying the cars! More

by celinasebastian645
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2022 -

Arlington Heights Buick GMC responded

Celina, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Arlington Heights Buick GMC Team

June 16, 2022

Ordered a GMC accessory seamlessly, parts arrived timely, appointment made for next day, dropped off car and in one hour done and out all the while very satisfied with the service writer and technicians work More

by Ric-W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Report | Print
Jun 17, 2022 -

Arlington Heights Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Arlington Heights Buick GMC Team

June 15, 2022

Very pleasant experience, treated with experienced professional and work completed in great time, thank you!!! More

by Mcniffe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
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Jun 16, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Buick GMC Team

June 15, 2022

Cesar was the absolute best! He made everything so simple and straightforward. Mike in finance also helped so much. Such a great team overall! More

by alexisrcuellar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2022 -

Arlington Heights Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Arlington Heights Buick GMC Team

June 15, 2022

Great job at what he does and made the buying experience easy and quick go and see him and see for yourself More

by Norty102611
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel E. Gallardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Audino
Report | Print
Jun 16, 2022 -

Arlington Heights Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Arlington Heights Buick GMC Team

June 14, 2022

My second deal with Cesar, easy and fast. Took me about 2 hours to make a choice, trade-in and get a key. Highly recommend More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Audino
Report | Print
Jun 15, 2022 -

Arlington Heights Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Arlington Heights Buick GMC Team

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