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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,065 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,065 reviews

August 26, 2022

Deep product knowledge, great service attitude. Highly responsive to concerns and questions. Wonderful persons and patience. More

by TBLCBOB
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eliot Pergricht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Arlington Heights Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Arlington Heights Buick GMC Team

August 26, 2022

The Dealership has always taken care or me and answered all my questions. When I have to wait it's super to have the coffee, Thank you! More

by bcb186
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Aug 29, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Arlington Heights Buick GMC Team

August 26, 2022

I bought my Buick at this dealership six years ago. They provided excellent service through the purchase process. I have had all my service done at this Buick dealership they have provided excellent se More

by kenslip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zaria Zala
Aug 29, 2022 -

Arlington Heights Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Arlington Heights Buick GMC Team

August 26, 2022

Brian did a great job working with me on meeting my objective of tire replacement. More

by Henry Pielach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Aug 29, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Buick GMC Team

August 25, 2022

Shelley was awesome made everything quick and easy on the car i wanted gave me a great deal More

by Asegura4470
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Arlington Heights Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Buick GMC Team

August 25, 2022

Thank you for the excellent service and the “can do” approach to meeting my vehicle service needs. The service and the consistently pleasant and positive attitude displayed by the service team are secon More

by JMTRAVIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Aug 26, 2022 -

Arlington Heights Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Buick GMC Team

August 22, 2022

everything was good, car is nice salesman was polite. good experience overall. thank you- oscar More

by oscar.faj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Arlington Heights Buick GMC responded

Oscar, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Buick GMC Team

August 22, 2022

The staff at Arlington Heights Buick / GMC were great to work with. Chris Lahey was very knowledgeable and his experience showed. From start to finish, the process was very smooth and we were very pleased More

by jellis92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Audino
Aug 22, 2022 -

Arlington Heights Buick GMC responded

We loved reading this review! Happy customers are our aim, and it appears Chris really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Arlington Heights Buick GMC Team

August 22, 2022

Chris was our sales rep and Michael was the sale manager. They were both extremely honest, patient and more than fair in helping us get to a deal that worked for both sides. There is obviously a g More

by Maria E.
Recommend Dealer
Yes
Employees Worked With
Chris Lahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Audino
Aug 24, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to write such great feedback, Maria. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Chris and Michael were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Arlington Heights Buick GMC Team

August 22, 2022

I stopped at the dealership because a back passenger side light was on.. Thought it might be a brake light and Brian checked it right away as he wanted to be sure I was safe. I really appreciate him. More

by bcb186
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Aug 22, 2022 -

Arlington Heights Buick GMC responded

Thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Brian is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, The Arlington Heights Buick GMC Team

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