Aristocrat Motors - Service Center

Great outcome for one of travelers worst fear On a tight schedule traveling from southern Kansas to Chicago, on Thursday before a holiday weekend when an "indicator light" illuminates on the contr On a tight schedule traveling from southern Kansas to Chicago, on Thursday before a holiday weekend when an "indicator light" illuminates on the control panel of our 2007 MB GL450. Pulled into Aristocrat Motors, walked in without an appointment. We we're met at the front door by a salesman, who without any delay, courteously walked us to the service department and introduced us to Emily one of the service representatives. She understood our concerns about our tight schedule and being away from our home MB dealer. The service department worked us into their schedule. They promptly identified the problem and fortunately had the appropriate replacement parts. They washed and cleaned the car and had it back to us in a reasonable time. The dealership provides a clean comfortable waiting area with snacks. None-the-less they offered and provided us lunch from Panera. The service representative was very pleasant and kept us appraised of the service progress. MB repairs are always costly but the charges were appropriate and fair More

Great Service Nick and service dept. did a great job on getting car serviced on short notice. Service is always 5 Star! I have never had a problem with the service. Nick and service dept. did a great job on getting car serviced on short notice. Service is always 5 Star! I have never had a problem with the service. More

Service check up In for service check. Great customer care, as always, from Dan Garcia. I appreciated having a loaner vehicle while my auto was being serviced. Thanks! In for service check. Great customer care, as always, from Dan Garcia. I appreciated having a loaner vehicle while my auto was being serviced. Thanks! More

Repair work Friendly and efficient. They let you know what needs to be done and the cost. No surprise add-ons. Everyone is courteous and helpful. An outstanding w Friendly and efficient. They let you know what needs to be done and the cost. No surprise add-ons. Everyone is courteous and helpful. An outstanding waiting area. Getting back a clean car is also a plus. More

Service Todd, is great to work with. He is very knowledgeable on my car and is a great " go to person" for any questions I may have on the car.. It is a pl Todd, is great to work with. He is very knowledgeable on my car and is a great " go to person" for any questions I may have on the car.. It is a pleasure to work with Todd. More

Pleased for Years Nick has been great to work with since Rodney is no longer available on the Mercedes side. Great service and he is very knowledgeable. I’ll be back. Nick has been great to work with since Rodney is no longer available on the Mercedes side. Great service and he is very knowledgeable. I’ll be back. More

Peace of mind and longer life for my Boxster I bought my 2001 Boxster from Aristocrat in 2001 and I have taken the car to the dealership for maintenance since then. While expensive, having Arist I bought my 2001 Boxster from Aristocrat in 2001 and I have taken the car to the dealership for maintenance since then. While expensive, having Aristocrat take car of my "fun car" has given me peace of mind. I plan to keep my Boxster for many more years, so good care is important. Joe Sauceda was efficient and effective and I had a pleasant service experience. The shuttle service is great - no long waits or scrambling to find a ride. More

Service Repairs to the wife's SLK A great experience from start to finish. Dealership had to special order one of the parts - when it was in stock I took the car in. They found it ne A great experience from start to finish. Dealership had to special order one of the parts - when it was in stock I took the car in. They found it needed one added part (ignition lock cylinder) and gave me a loaner car for the evening. Picked up my car the following afternoon. I know it's repaired correctly by trained experts with many years of experience. More

Service Repair Dan has been my service advisor for some time now. Whenever he gets an email and/or call he knows it's a fire drill! Dan is always accommodating to Dan has been my service advisor for some time now. Whenever he gets an email and/or call he knows it's a fire drill! Dan is always accommodating to my schedule. He even fits me in when he has no available appointments. He advises me of the absolute necessary repairs and gets me back on the road in no time!!!! More

Excellent service by Joe, Rodney and Cory on my Porsche Joe Sauceda did a phenomenal job taking care of me and making me feel like a valued customer. He (and Rodney, also a great guy!) took their time to t Joe Sauceda did a phenomenal job taking care of me and making me feel like a valued customer. He (and Rodney, also a great guy!) took their time to thoroughly explain what was need to maintain my Porsche, what it would cost and how long it would take and then set me up with a loaner car. They then delivered exactly on what they promised. Was it expensive? Yes, but they provided the value to back it up and quite frankly, I bought a Porsche for the quality, not because I thought it would be an inexpensive car. They demonstrated the type of service that I would expect my own employees to deliver for my customers. I am not easily impressed, but the Aristocrat team impressed me, easily. More