Aristocrat Motors - Service Center

Excellent, prompt service. I received immediate attention when I arrived at the scheduled time. The work was finished on time and the check out procedure was quick and easy. An I received immediate attention when I arrived at the scheduled time. The work was finished on time and the check out procedure was quick and easy. And the work was done correctly. .Also had the best car wash ever!! More

New 2018 Range Rover Velar with electronic issues-warranty Parking aid was coming on every time we stopped at a stop sign or got close to other cars, very annoying noise all the time. Radio sometimes not worki Parking aid was coming on every time we stopped at a stop sign or got close to other cars, very annoying noise all the time. Radio sometimes not working too.. The service dept. put in new front sensors and loaded on all new software. That took care of the problem. They had my car for 10 days, I told them to not give it back to me until it was fixed!!! Had only a little over 600 miles on it so I was not expecting to have to deal with this major of a problem since it is a high-end car. But problems do happen and Dan wanted it fixed as badly as I did. I'm an Acura person, had 3 before I decided to try this neat Range Rover. All seems to be well now so I will be a happy camper if it continues to stay that way. More

Dan the man Air quit working. Dropped off the car and Dan Garcia had my loaner waiting. He sent me a text so if I needed anything I could text him. Great communic Air quit working. Dropped off the car and Dan Garcia had my loaner waiting. He sent me a text so if I needed anything I could text him. Great communication and they got everything fixed. Dan was out to lunch when I came to pick up the car and one of the other guys stepped right in and helped. Also the enterprise loaner team is very friendly. Great experience. Thanks Aristocrat. More

Repair Got me in quickly for unusual noise. Diagnosed and remedied. First class customer service. Provided a superb loaner for two days which I enjoyed drivi Got me in quickly for unusual noise. Diagnosed and remedied. First class customer service. Provided a superb loaner for two days which I enjoyed driving. More

Just great service and gave me a loaner!!! Great people! Treated me like a queen! Also gave me a loaner car. I couldn't have asked for more. It took out any hassle of getting your car servi Great people! Treated me like a queen! Also gave me a loaner car. I couldn't have asked for more. It took out any hassle of getting your car serviced. More

Negative experience This is Benjamin H. I took in my 04 Mercedes for issue with something draining battery. After 3 weeks they said it needed new battery due to using ol This is Benjamin H. I took in my 04 Mercedes for issue with something draining battery. After 3 weeks they said it needed new battery due to using old test after using new tester other times. Then sunroof didn't work after getting it back and advisor acted like it was my fault and they wouldn't touch it but the vinyl liner was closed when I always leave it open to let in the sun. This is second time with negative experience More

Excellent service "Check engine" light issues and Joe took care of me and my vehicle. Was able to provide a loaner and made the necessary repairs to get my car working "Check engine" light issues and Joe took care of me and my vehicle. Was able to provide a loaner and made the necessary repairs to get my car working well again. Top quality staff and work. More

Attention to detail lacking Initial setup of service was fine, loaner vehicle received, however attention-to-detail after the service was subpar. Vehicle return without panels pl Initial setup of service was fine, loaner vehicle received, however attention-to-detail after the service was subpar. Vehicle return without panels placed thus I travelled home with a vehicle that had exposed wiring in the back. This is just a continued pattern with Aristocrat Motors. What are they vehicle from this company, was told it would be a 2018, 2017 received. Cannot say anything positive about customer service after the sale. Paid for service warranty was not honored at the time vehicle was serviced.. Will be seeking a new place to have my vehicle maintained. More

Quality experience I have a Mercedes SL550 and will not take it anywhere else for service. Easy to make appointments on line and communicate with my service coordinator I have a Mercedes SL550 and will not take it anywhere else for service. Easy to make appointments on line and communicate with my service coordinator Matt minor. Seamless every time. More

Turbo issue on LR2 with 60,000 miles I took the 2015 LR2 to the shop because of an intermittent Turbo. Sometimes it is great sometimes it is not. I told them at that time it was working I took the 2015 LR2 to the shop because of an intermittent Turbo. Sometimes it is great sometimes it is not. I told them at that time it was working great at times. They said they would check it out. They hooked it up to their machine which takes about 5 minutes and came to a conclusion the Turbo was bad and needed changed. They did nothing to find out why it would work perfect sometimes and not work at all other times, quoted $3500.00 to fix it. I questioned it and was told well that is the code we got and so it needs changed. There are a lot of factors that make the turbo operate but one thing I know is turbos don’t work part time and are bad. I felt it was something to do with the Waistgate opening prematurely but was told it was the Turbo. Turbos which are bad are bad.....They do not work part time. I’ve read up and Land Rover has had a lot of problems with this issue. I got charged $147.00 for the 5 minute diagnostic to tell me what I already told them. I just wish dealers would do more to find the real issue rather than just going off of a machine. More