Aristocrat Motors - Service Center
Merriam, KS
1,000 Reviews of Aristocrat Motors - Service Center
Very nice service and staff!! I had a wonderful experience!! They are very friendly and do their job done well!! I recommend this place!! Thank you so much!! Nick Haupt!! I had a wonderful experience!! They are very friendly and do their job done well!! I recommend this place!! Thank you so much!! Nick Haupt!! More
Terrible customer service Aristocrat is an OK place to buy a vehicle if you're oozing in cash, but I would not recommend their Land Rover/Jaguar service department to anyone, f Aristocrat is an OK place to buy a vehicle if you're oozing in cash, but I would not recommend their Land Rover/Jaguar service department to anyone, for any reason. Can't seem to get things fixed right the first time or you need to repeat yourself 2-3 times to get it through to them what needs to be fixed. Set an appointment and when you show for it they reply is, why are you here? This is after they "made" the appointment. They say they'll do something then it never happens. Some of their service reps should take People Skills 101! We always got the feeling we were second class citizens when there. NEVER AGAIN. . More
Consistent exceptional service Having driven Mercedes vehicles for the past 20 years, I can attest to the quality of both the product and the service you receive at Aristocrat Motor Having driven Mercedes vehicles for the past 20 years, I can attest to the quality of both the product and the service you receive at Aristocrat Motors. Matt Minor is my service representative and he is exceptional; recently I have used the Express department and Don Dickinson also provides amazing service. Everyone communicates well and provides specific information about my automobile in a friendly and respectful manner. I wouldn't go anywhere else! More
Great service. Detail oriented. I recently purchased a CPO 2015 Jaguar XKR S from an out of state dealer. Brought it in for a diagnostic evaluation. I also had to replace the front I recently purchased a CPO 2015 Jaguar XKR S from an out of state dealer. Brought it in for a diagnostic evaluation. I also had to replace the front carbon-fiber spoiler that I crushed against a curb. Received a loaner car. The spoiler arrived but the service folks found a small scratch and returned it. Couldn’t be happier with the work, the status updates and the folks with whom I interacted. More
Awesome service My new service advisor Emily in Mercedes Service Department at Aristocrat is meticulous, articulate and knows her stuff about cars! She is such an ama My new service advisor Emily in Mercedes Service Department at Aristocrat is meticulous, articulate and knows her stuff about cars! She is such an amazing representative of this dealership!! Bravo Emily!?? More
My 1999 Porsche Boxster and I love Aristocrat! Todd Hurlburt has been my Service Advisor for over 10 years and my car was at Aristocrat for every service call since it's purchase as a new vehicle. Todd Hurlburt has been my Service Advisor for over 10 years and my car was at Aristocrat for every service call since it's purchase as a new vehicle. It says a lot to note there was only one other advisor in all that time. Every visit is treated with such care and complete explanation of all the work to be done and advice as to follow-up dates. The friendliness of all concerned makes one feel very respected and that is so appreciated. I can't say enough about my satisfaction even after all of there years! Thank you Todd and all the wonderful employees who help me continue to enjoy driving my car. More
Did not replace broken windshield! I received email stating car was ready to be picked up and it turns out the broken windshield was not addressed at all. It wasn’t even written down af I received email stating car was ready to be picked up and it turns out the broken windshield was not addressed at all. It wasn’t even written down after asking to have it fixed. Wasted my Saturday afternoon! I was not able to view my receipt online but was able to pay quickly. Funny not. Chuck Range Rover HSE Supercharged More
Excellent service This is my 5th time servicing my Smart car. Excellent service, as usual. And I love the special treatment they always give with the detailing and th This is my 5th time servicing my Smart car. Excellent service, as usual. And I love the special treatment they always give with the detailing and the bottle of water they leave for me. More
Friendly and thorough The dealership was very friendly. They have all my info in their system. My C-300 had a recall and they had it on the list even before I asked about i The dealership was very friendly. They have all my info in their system. My C-300 had a recall and they had it on the list even before I asked about it. I was a little late, but they still accommodated me. Would recommend. More
Enjoyed the experience every time we were there. Very friendly and top-quality service, the car came out very clean and with detailed explanation of what has been done. the showroom has a very nice v Very friendly and top-quality service, the car came out very clean and with detailed explanation of what has been done. the showroom has a very nice view with snacks and drinks. More