Aristocrat Motors - Service Center

Wonderful service My service on my Porsche was done with professionalism.. My service representative Todd did a wonderful job on my service of my Porsche I highly r My service on my Porsche was done with professionalism.. My service representative Todd did a wonderful job on my service of my Porsche I highly recommend Todd For any service in the future More

The Best Service I had to tow my 2000 Porsche 996 to Aristocrat Motors as the battery had died. Todd took over and had the battery changed while completing a thorough I had to tow my 2000 Porsche 996 to Aristocrat Motors as the battery had died. Todd took over and had the battery changed while completing a thorough oil change and complete service. I was given a new Macran Turbo to drive that day and this was gratefully appreciated. Todd always goes above to provide The Best Service! More

Incredible service A service truck was sent out within an hour to check on why our car wouldn't start. Technician was thorough gave it a charge and assured us that the b A service truck was sent out within an hour to check on why our car wouldn't start. Technician was thorough gave it a charge and assured us that the battery was fairly new and because we hadn't been using it the battery was low. Suggested a trickle battery and encouraged us to ride around with it once a week. Incredibly knowledgable and professional More

Trustworthy and Thoughtful - I love Aristocrat Motors I am an attorney, and I do not give my trust to others too easily. The reason I trust the Service Department at Aristocrat Motors is because each par I am an attorney, and I do not give my trust to others too easily. The reason I trust the Service Department at Aristocrat Motors is because each part of the experience of bringing in my car is handled with care and with integrity: (1) the reception when I first get there, (2) the talk with the Service Adviser is thoughtful and they never oversell or try to upsell their services (and there is usually no wait after I get there), (3) obtaining the loaner (the car is clean and full of gas), and (4) when I get my car back, all that we agreed they will fix is fixed the first time, and the car looks shiny and beautiful when I get it back. During my most recent visit, after the car was fixed and I had paid for the services, I was waiting for my car to be driven out. The person who drove the car out to where I was waiting (Madison) noticed that my left brake light was out. After she parked my car, she said, "Hold on one second, I think your left brake light is out. Let's get that fixed right now because it is super easy." She asked one of the Service Advisers to step out real quick and switch out the lights. They did not charge for it, and the Service Adviser had a great attitude about it. Their integrity to their work, and their generosity in spirit (during every visit) is what makes me love them so much. During my most recent visit, I gave the Service Adviser, the parts dept., the technicians, and the reception person tons of Russell Stover chocolates to let them know that they are appreciated and valued by their customers. P.S. One other thing. There is a sunglasses case for a Ted Baker sunglasses that I thought I had lost. It had a silk handkerchief in it that had sentimental value. Madison (the person who handles checking in clients and giving them loaner cars) had found the sunglasses case in a loaner car that I had used and returned over a year ago. She kept it for over a year to make sure that I get it back. Talk about having integrity!!! This is the type of thing that makes me trust the Service Department at Aristocrat Motors. More

Very professional operation. I was notified of some recalls on my Porsche Cayenne. My Porsche website transferred me to Aristocrat Motors website to make an appointment to perform I was notified of some recalls on my Porsche Cayenne. My Porsche website transferred me to Aristocrat Motors website to make an appointment to perform the work. Well designed and well working website. Quick response from Aristocrat. I arrived a few minutes before my scheduled appointment and they greeted me warmly and whisked my car right in for service. They were quick and efficient in taking care of the recalls. The customer lounge was great. I like the ability to look down to the garage area while they are working on the car. Thanks to Todd Hurlburt for the good communication before, during and after the service. More

Great Service Got a loaner when my car was in for service Chase was very helpful. My loaner was a Land Rover. Too. The waiting rooms are comfortable and plenty of Got a loaner when my car was in for service Chase was very helpful. My loaner was a Land Rover. Too. The waiting rooms are comfortable and plenty of food and coffee. More

Even for an oil change. It was an awesome experience I bought my first CPO Porsche Boxster last year in Chicago and didn’t have the best experience. I had my first oil change at Porsche Kansas City yeste I bought my first CPO Porsche Boxster last year in Chicago and didn’t have the best experience. I had my first oil change at Porsche Kansas City yesterday and I’m pretty sure I will not buy my next car anywhere else. Even though I wasn’t in a newer $100k+ car, they still treated me like royalty. I had the same experience as their oldest customers. The loaner they gave me was a premium Porsche SUV. Because I am a car guy I wanted to make sure I got back in time to look at the new dealership and drool over the cars. As I was looking around I met Mike Diaz from sales. We talked forever about cars in general and our experiences. He showed me around and made sure I was able to follow my car through the process. Talking with him I could tell he has this vast knowledge of people and all cars. He really was the highlight of my day. He knew I was like a kid in a candy store and he made sure I had a great experience, even though I was only in for an oil change. That is how you secure a future customer. Joe Sauceda from service was great. I told him about my experience while buying my car and he went over the top to ensure my service experience was the best it could be....even for an oil change. I love my car even more because these guys made me and my car feel special. More

great service dept. better service person...Dan Garcia Dan Garcia is our service adviser, best guy, always honest and easy to work with. I do not like new offices, no names on office. Dan Garcia is our service adviser, best guy, always honest and easy to work with. I do not like new offices, no names on office. More

Car repair Aristocrat motors and it’s employees treat their customers like royalty. There’s always a beautiful, clean loaner car waiting for you., snacks, and Aristocrat motors and it’s employees treat their customers like royalty. There’s always a beautiful, clean loaner car waiting for you., snacks, and water are a plenty. Nick Haupt is my go to service member, my older model Mercedes is well taken care of. I appreciate his warm smile when I’m unsure about my vehicle and repair cost. I will recommend this company to others in need of Mercedes care. ?? ?????? More

Great Service I had a fuel sensor malfunction on my E350. These guys, including my service advisor Nick, always do a great job and this time was no exception. Good I had a fuel sensor malfunction on my E350. These guys, including my service advisor Nick, always do a great job and this time was no exception. Good communication and reliable good work. Couldn’t ask for more. More