Aristocrat Motors - Service Center

I can’t express the level of satisfaction after Aristocrat motors MB took care of my recalls problem. To the service department 5 starts job. To Donnie. Hicks excellent customer service. Well done Aristocrat motors MB took care of my recalls problem. To the service department 5 starts job. To Donnie. Hicks excellent customer service. Well done! More

Scott Sweat is the best tech I have worked with at Aristocrat. He is very thorough, knowledgeable and provides great customer service. I appreciate Scott keeping me informed while my vehicle was eveni Aristocrat. He is very thorough, knowledgeable and provides great customer service. I appreciate Scott keeping me informed while my vehicle was evening serviced. More

Emily is awesome. She matched the discounts with mbkc pricing. The dealership pricing is too high than average . For my 80000 mile service MB KC quote was 400 dollars less than Aristocrats . Guess they a pricing. The dealership pricing is too high than average . For my 80000 mile service MB KC quote was 400 dollars less than Aristocrats . Guess they are gouging money off people to pay for the newer showrooms they opened. When I pointed this out, Emily tried to match the same price, but it was still 80 dollars more. God forbid if I hadn't checked. Never going back to the dealership again for service though. Price of advice: always get your service quotes from MBKC too Only upgrading it to two stars because of Emily More

Brought my 350 E Coupe in with starting issues. Nick and his crew diagnosed the problem perfectly and had me back on the road in no time. I especially appreciated Nick's professionalism-- his kindness, cou his crew diagnosed the problem perfectly and had me back on the road in no time. I especially appreciated Nick's professionalism-- his kindness, courtesy, and patietience throughout my untutored descriptions of the trouble I was having with the car. More

Great service, timely, car in pristine condition when picking up, water & popcorn in front seat were added touch. My life is hectic & having the loaner so I can get on with my day is truly top notch. Don picking up, water & popcorn in front seat were added touch. My life is hectic & having the loaner so I can get on with my day is truly top notch. Don offers fair, honest advice for my Mercedes. Much appreciated! More

Efficient and accommodating service, professional team, return cars from service in beautiful condition. They prioritized my appointment for unique circumstances and delivered the service perfectly. return cars from service in beautiful condition. They prioritized my appointment for unique circumstances and delivered the service perfectly. More

Outstanding service from Matt Minor and the whole team of service associates. They complete the work in a timely fashion and the car is ready with no waiting. The loaner car is easy and seamless. I will alwa service associates. They complete the work in a timely fashion and the car is ready with no waiting. The loaner car is easy and seamless. I will always buy and have my vehicle serviced at Aristocrat Motors. Charlie More

Outstanding Support from Service Rep Matt Minor Outstanding service from initial arrival to final departure. Waited less than five minutes to be seen by Matt Minor. We went over the services requi Outstanding service from initial arrival to final departure. Waited less than five minutes to be seen by Matt Minor. We went over the services required for the 10 year, 150K service. I was kept informed of the progress throughout. On checkout, I was given a detailed listing of the work completed and items that should be watched. Facilities and other employees were outstanding. Plan to continue using this company for servicing my vehicles. More

Always great The time I have brought my E Class in for service, everything is top notch. From getting my vehicle in quickly, to being clean when it is done all fir The time I have brought my E Class in for service, everything is top notch. From getting my vehicle in quickly, to being clean when it is done all first class! More

Always have great customer service when I bring my cayenne in for maintenance. Todd and his team are always very cordial, and give a detailed synopsis of the work that needs done. Grant G. cayenne in for maintenance. Todd and his team are always very cordial, and give a detailed synopsis of the work that needs done. Grant G. More