Aristocrat Motors - Service Center

Service// excellent I’ve bought/leased several cars from Aristocrat and had great experiences with both sales and service. I didn’t however know what to expect this time I’ve bought/leased several cars from Aristocrat and had great experiences with both sales and service. I didn’t however know what to expect this time since my IPace was purchased elsewhere... Considering past experience there at Aristocrat I shouldn’t have been surprised from Bethany’s patient instructions and set up , I’m technically challenged, to the installation of the required front plate bracket, i failed to get installed from original dealer, and now a required visit to the shop for an extensive software update Dan Garcia treated me no differently than any of the other service visits. When I made appointment I thought according to manufacturer that it would take a couple of hours then Dan advised when I confirmed the on line appointment that it was probably going to be longer than that and he recommended that I rebook at a time when he could provide me with a courtesy car no questions asked. He reschedule me and he was right it did take almost an entire day but the update was completed and even with our inclement weather the car was clean inside and out just like my many other visits with Mercedes and Smart. Dan and Bethany have confirmed it Aristocrat is always the best when it comes to service More

Range Rover Service Very efficient operation. Needed software upgrade. Made appointment online. Aristocrat reconfirmed the appointment twice. Had a loaner vehicle ready. Very efficient operation. Needed software upgrade. Made appointment online. Aristocrat reconfirmed the appointment twice. Had a loaner vehicle ready. Gave me an expectation of completion of work (possible next day at 11A). Received a text the vehicle was ready (earlier than expected) and a call from the service advisor Dan. Vehicle was ready when and waiting for me when I pulled in. This was my 2nd Service with Aristocrat and both times they have exceeded my expectations. More

Very Disappointed! I had four service issues, three went unresolved even though I was assured that they were fixed. Service rep told me I needed $500 40k mile service t I had four service issues, three went unresolved even though I was assured that they were fixed. Service rep told me I needed $500 40k mile service that was on the computer record as previously performed. Spent four hours driving to and from KC and took a day away from my law office, wasted time. I expected better. More

Aristocrat meets all my expectations in a high-end dealership, Don Hicks is amazing, the product/service always reliable. Thank you for always being there for me- dealership, Don Hicks is amazing, the product/service always reliable. Thank you for always being there for me- More

Just had my car serviced at Aristocrat. Service Representative (Donnie Hicks) was outstanding to work with. Professional, knowledgeable and focused on quality service! Excellent experience! Representative (Donnie Hicks) was outstanding to work with. Professional, knowledgeable and focused on quality service! Excellent experience! More

very much to expensive--car returned -- not as good prices are way to high-- oil changes --$ 300 --there are many good garages that charge $ 150---half the cost--- pais to much for a battery--- prices are way to high-- oil changes --$ 300 --there are many good garages that charge $ 150---half the cost--- pais to much for a battery--- would not have another battery replaced by this dealer-- car performance -- down -- slower-- not happy More

Aristocrat service is always easy. We get a loaner which makes a routine service simple. Everyone is always friendly and helpful. Especially Todd. Thank you makes a routine service simple. Everyone is always friendly and helpful. Especially Todd. Thank you More

Aristocrat always treats their customers like they are family. We drive 2hrs for service and are given a loaner vehicle so we can run errands while in the metro area. family. We drive 2hrs for service and are given a loaner vehicle so we can run errands while in the metro area. More

Safety recall on a 14 year old car - I was treated great! I have a 2006 Porsche Cayenne S and got a recall notice from Porsche. Called Aristocrat (Porsche Kansas City) and they set an appointment for me righ I have a 2006 Porsche Cayenne S and got a recall notice from Porsche. Called Aristocrat (Porsche Kansas City) and they set an appointment for me right away. I took the vehicle in first thing in the morning and they gave me a brand new Porsche Macan as a loaner vehicle. The work was completed by 2:00 pm. They treated me like a king, and keep in mind my 14-year-old Cayenne had 163,000 miles on it! I've had other work done at Aristocrat over the years, and have always gotten fantastic service. This is a great dealership to have work done at - highly recommended! More

Aristocrat Porsche Service I have been driving new cars for over 50 years and Aristocrat Porsche service is the best that I have experienced. They are product knowledgeable, fri I have been driving new cars for over 50 years and Aristocrat Porsche service is the best that I have experienced. They are product knowledgeable, friendly and courteous. Porsche service management and staff are terrific in every way. More