Aristocrat Motors - Service Center

Happy to be Back!!! Previously I owned a 2013 Panamera 4S serviced at Aristocrat. Even before I purchased my new 2016 Panamera, I called Joe and asked him a ton of questions about the Porsche I wanted to 4S serviced at Aristocrat. Even before I purchased my new 2016 Panamera, I called Joe and asked him a ton of questions about the Porsche I wanted to buy. Needless to say, Joe's advice and information led to me making the purchase. I continue to be impressed with Joe's customer service and attention to detail. Every single call and message I've made, Joe has returned my call within an hour, most of the time sooner. Not hat I'm anxious to need service on my Porsche, but I know I'm in "The Best" hands when I call Joe. Thank you Joe, outstanding satisfaction! Michael More

I had a factory recall on my Mercedes. I soon will be 80 years old. I live North of the River and driving to Aristocrat is a challenge these days. I called my "service man" and asked him if my recall was di years old. I live North of the River and driving to Aristocrat is a challenge these days. I called my "service man" and asked him if my recall was dire, as I was a bit under the weather and didn't think I was up to driving to get the service accomplished. He immediately turned me over to Maggie...........WOW!!!! She explained they would send a driver to my house w/a loaner car, fix my factory recall and return my repaired car back to me the next day. I said I would love that service; but what would be the cost. Maggie said the service would be no-charge. We scheduled the exchange and it went smooth as silk. An elderly woman could NEVER ask for more. I've always loved Aristocrat and bragged on the service one receives...........NOW, I'm "over-the-moon"! More

My 2019 Range Rover needed 16k maintenance and sadly a windshield chip fixed. Chase Wills effortlessly handled everything for me! Thank you for excellent service! windshield chip fixed. Chase Wills effortlessly handled everything for me! Thank you for excellent service! More

I took my 2015 Porsche Macan S in for service on recalls and all was taken care of in timely and professional manner. Thanks Guys and all was taken care of in timely and professional manner. Thanks Guys More

My 2014 Cayman S was due for an annual oil service. The Aristocrat's scheduling service has always been very accommodating for finding me the right time and providing a loaner if needed and if available. Aristocrat's scheduling service has always been very accommodating for finding me the right time and providing a loaner if needed and if available. Upon arriving at the new Aristocrat facility, your drive-in service to an enclosed heated or cooled area is a very welcoming feature for the quality of service you should expect from a high-end vehicle. Todd Hurlburt greeted me upon entering the facility. Todd's friendliness, observation of the condition of my Cayman, his service and attention to detail has always been first class. While waiting for my car, the Aristocrat waiting area for Porsche is world class. It is what you should expect from such a prominent and recognizable brand. It provides great accommodations and a glass viewing area of the service center. Thank you Todd and thank you Aristocrat Porsche for a great service appointment and experience! More

My service advisor is Donnie Hicks, he is hands down the absolute best, he keeps me updated with what’s going on with my car, let’s me know what updates have been done, and tells me what I need done in the absolute best, he keeps me updated with what’s going on with my car, let’s me know what updates have been done, and tells me what I need done in the future to keep my car in top shape, I really appreciate him.... More

Took my car in for 40,000 mile B service. A week later, car wouldn’t start. I texted Emily Peterman very early on Monday morning. She responded quickly to call Aristocrat road service, who after a fairly l car wouldn’t start. I texted Emily Peterman very early on Monday morning. She responded quickly to call Aristocrat road service, who after a fairly long hold actually showed up quickly. The driver, Wayne, was wonderful. He checked the battery and found that it needed replacing, which he did right in my garage. It was still under warranty. I was very satisfied with the response from both Wayne and Emily. More

I have taken my Mercedes S there for over 10 years for service. Matt Minor has always been very professional and up front and honest when it comes to advise on additional repairs that may be needed. I hav service. Matt Minor has always been very professional and up front and honest when it comes to advise on additional repairs that may be needed. I have always trusted his opinion. More

Nobody looks forward to car repairs or the bill that follow. But when I tell you that the attention to customer service is exactly what I hoped it would be. I've always been SATISFIED with the work on m follow. But when I tell you that the attention to customer service is exactly what I hoped it would be. I've always been SATISFIED with the work on my car to the care taken by the customer representative Donnie Hicks. I have yet to experience anything negative. I mean from the for your convenience amenities: Complimentary Snacks, Coffee, and Soft Drinks to the lunch available by request, the three luxurious customer lounges, shuttle service or the loaner vehicles available it confirms for me that my choice to do business with Aristocrat Motors was a GREAT CHOICE!!!. More

In for a 60,000 mi. service for my 10 yr. old Panamera. As usual, Todd and service crew took excellent care of my car. As usual, Todd and service crew took excellent care of my car. More