Aristocrat Motors - Service Center

Derek has always exceeded my expectation when I bring my car in for service. He is friendly, professional and my issues are always resolved quickly. car in for service. He is friendly, professional and my issues are always resolved quickly. More

I love working w Emily. She gets me in and out quickly. Keeps me informed along the way. Very friendly and courteous staff . She gets me in and out quickly. Keeps me informed along the way. Very friendly and courteous staff . More

Travis, was very helpful. H e seemed to really care that I was a widow and very nervous about getting service on my GLC H e seemed to really care that I was a widow and very nervous about getting service on my GLC More

The customer service was excellent and the service on my vehicle was outstanding I do appreciate them working on my pricing and giving me discounts to assure my vehicle will be running great thank you so mu vehicle was outstanding I do appreciate them working on my pricing and giving me discounts to assure my vehicle will be running great thank you so much aristocrat Mercedes-Benz More

Incredible service every time. Derek and the team at Alfa Romeo service go above and beyond. Derek and the team at Alfa Romeo service go above and beyond. More

My wife snd I purchased a GLC in May and received excellent from sales rep Chris. However, two weeks later when my 1998 C230 needed to be towed to Aristocrat for service, the experience was very dif excellent from sales rep Chris. However, two weeks later when my 1998 C230 needed to be towed to Aristocrat for service, the experience was very different. It took over a week for the problem to be diagnosed and repaired. In fact I had to visit the shop to get them moving on the car! It was returned with grass all over the lower rear as though it was just backed up into a field. I guess it was too old for them to be bothered with. Of course they had additional service recommendations for thousands of dollars. Well, the car is in great shape and those news ones they are selling won’t look as good as my C230 as they age. The way people treat cars today! Wont even be close. Won’t make it to 23 years running like this one and not a scratch on it! By the way I got the recommended work done for a third of Aristocrat’s cost. i would recommend training on treating all customers and cars the same. Get your eyes off the bottom line and provide the same service to all customers and cars! More

Excellent service in all respects. Timely, efficient and well handled. Emily Petermann handled all aspects very well. She explained it all easily and smoothly. She answered all my que Timely, efficient and well handled. Emily Petermann handled all aspects very well. She explained it all easily and smoothly. She answered all my questions quickly and with confidence. Highly recommend her and the dealership. More

This dealership was absolutely fabulous to me. They put a new wiper blade on and took the time to help me understand my GLA better. I didn’t feel like I was just rushed in and out. The service cre They put a new wiper blade on and took the time to help me understand my GLA better. I didn’t feel like I was just rushed in and out. The service crew was really concerned about getting everything right and making sure I was completely satisfied. I even got a car wash! More

Took our E class in for service and Donnie did a wonderful job. He explained what needed to be done. Write up the ticket quickly, got us a loaner and explained everything when we picked up our car. wonderful job. He explained what needed to be done. Write up the ticket quickly, got us a loaner and explained everything when we picked up our car. More

Customer care needs improvement. Routine maintenance is very expensive!Service representative need to be courteous Routine maintenance is very expensive!Service representative need to be courteous More