Aristocrat Motors

In & Out Super-great first time service at Aristocrat on my XJ8-L 2006 @ 180,000 miles! Very responsive Service Agent named Chase got it in and out in record t Super-great first time service at Aristocrat on my XJ8-L 2006 @ 180,000 miles! Very responsive Service Agent named Chase got it in and out in record time. Fine job, no Code problems. Looking forward to future Service needs. Frank3 - Norwood.. More

Excellent service on my dear old Jag A great and careful job, and the dealership also took care of a minor "ding" that one of their own people put in the car, accidentally. In my years A great and careful job, and the dealership also took care of a minor "ding" that one of their own people put in the car, accidentally. In my years of dealing with Aristocrat's Jaguar Service, I've never been disappointed. I would strongly recommend them. More

Quick service I brought my wife's car in for a basic service and scheduled a quick service which was done in 1.5 hrs. Great quick visit! I brought my wife's car in for a basic service and scheduled a quick service which was done in 1.5 hrs. Great quick visit! More

Great 127,000 mile service on my 2015 GLS We had a great response to our concerns and questions. The service was preformed has stated by our long time service representative Emily Petermann. S We had a great response to our concerns and questions. The service was preformed has stated by our long time service representative Emily Petermann. She possesses high integrity and is very customer focus. The service engineer who with me for a road test was also very customer focused and knowable. 5 Star all the way for our vote. Thanks for nothing but the best. More

Good Customer Service I have been going to this company for several years and the customer service is always outstanding, good and the service people are the best. I have been going to this company for several years and the customer service is always outstanding, good and the service people are the best. More

Dropped off at 9:30 - Picked up at 5:00. Service was done as expected. Advisor was upfront, professional and courteous. Actually completed work before promised and was able to pick up car e Service was done as expected. Advisor was upfront, professional and courteous. Actually completed work before promised and was able to pick up car early. Very happy. More

Awesome Customer Service Katia always very pleasant to deal with and would highly recommend her. Never any pressure, always helpful and full of knowledge and advice! We have Katia always very pleasant to deal with and would highly recommend her. Never any pressure, always helpful and full of knowledge and advice! We have always been treated well here at this dealership! We will continue to do business with Aristocrat - keep up the great work!!!! More

Quick service for the 40,000 miles. Great job. Good customer service. Checked in 8am out by 9:30am. Dan Garcia did a good job. Good customer service. Checked in 8am out by 9:30am. Dan Garcia did a good job. More

Yet another Problem with MB Service This is the most poorly educated service department. I tell them my care says I needs service "A" before arriving. Advisor says "your just here for This is the most poorly educated service department. I tell them my care says I needs service "A" before arriving. Advisor says "your just here for an oil change?" I say whatever is included in service "A". He says the service would last between 60 and 90 minutes. After 120 minutes they came back saying it was now going to be an additional 30-45 minutes because the mechanic says there is additional work for Service "A" that the advisor didn't know about. After another 75 minutes, they said it was almost done and would be "only another" 30-45 minutes. This is the third time to bring my care in for routine service where I have either been stuck there ALL day or had to bring it back a day or so later to do something the mechanic "forgot to do something". MB is a good car, but I'm in the market for a new car and this dealership is the LAST place I'd consider. More

Purchase of a Jaguar I-Pace Joe and Dennis who i worked with on the purchase of my new vehicle were exceedingly patient and most helpful in finding the perfect vehicle for me. Th Joe and Dennis who i worked with on the purchase of my new vehicle were exceedingly patient and most helpful in finding the perfect vehicle for me. They were professional and courteous throughout the process and the new showroom really elevated the experience. In working on the purchase price, negotiating was respectful and direct which I appreciated. I would easily recommend either of these gentlemen as well as the dealership for a true luxury vehicle purchase experience. More