Aristocrat Motors

Awesome Customer Service Katia always very pleasant to deal with and would highly recommend her. Never any pressure, always helpful and full of knowledge and advice! We have Katia always very pleasant to deal with and would highly recommend her. Never any pressure, always helpful and full of knowledge and advice! We have always been treated well here at this dealership! We will continue to do business with Aristocrat - keep up the great work!!!! More

Quick service for the 40,000 miles. Great job. Good customer service. Checked in 8am out by 9:30am. Dan Garcia did a good job. Good customer service. Checked in 8am out by 9:30am. Dan Garcia did a good job. More

Yet another Problem with MB Service This is the most poorly educated service department. I tell them my care says I needs service "A" before arriving. Advisor says "your just here for This is the most poorly educated service department. I tell them my care says I needs service "A" before arriving. Advisor says "your just here for an oil change?" I say whatever is included in service "A". He says the service would last between 60 and 90 minutes. After 120 minutes they came back saying it was now going to be an additional 30-45 minutes because the mechanic says there is additional work for Service "A" that the advisor didn't know about. After another 75 minutes, they said it was almost done and would be "only another" 30-45 minutes. This is the third time to bring my care in for routine service where I have either been stuck there ALL day or had to bring it back a day or so later to do something the mechanic "forgot to do something". MB is a good car, but I'm in the market for a new car and this dealership is the LAST place I'd consider. More

Purchase of a Jaguar I-Pace Joe and Dennis who i worked with on the purchase of my new vehicle were exceedingly patient and most helpful in finding the perfect vehicle for me. Th Joe and Dennis who i worked with on the purchase of my new vehicle were exceedingly patient and most helpful in finding the perfect vehicle for me. They were professional and courteous throughout the process and the new showroom really elevated the experience. In working on the purchase price, negotiating was respectful and direct which I appreciated. I would easily recommend either of these gentlemen as well as the dealership for a true luxury vehicle purchase experience. More

Expensive Porsche service rep Todd is a very pleasant individual. I feel he's treated me fairly over the years, especially with the Boxster top issue I had. S Porsche service rep Todd is a very pleasant individual. I feel he's treated me fairly over the years, especially with the Boxster top issue I had. Service's hourly rates aren't cheap though. Trouble shooting of the top issue was spotty, in my opinion. The, or one of the two, root causes of the problem took the Techs over 2 years and many visits to figure out. More

Purchasing a new 992 911 C4S The sales staff, Bill Wilkerson and the sales Manager worked their hearts out to special order the newest 911 ever. After I made numerous changes and The sales staff, Bill Wilkerson and the sales Manager worked their hearts out to special order the newest 911 ever. After I made numerous changes and updates since the initial order in February this year, it was delivered in beautiful fashion yesterday. My wife and I are in awe from the special delivery. It was so personal, so heartwarming, and so unforgettable. My hat is off for their patience, their attention to every detail, their honesty and guidance from beginning to delivery. Although this is my 4th Porsche, this whole experiment tops to cake. And the rest of the Aristocrat Porsche staff make them an unbeatable team. From the Service Manager Advisor Joe Sauceda, to the technician who works his magic on my cars, Kris, to the wonderful ladies who went through and explained all the necessary documentation and the delivery experience in explaining all of the new features of the 992. Then they even presented us with a fine bottle of special wine before we drove out. They also festooned us with complimentary drinks and snacks the whole time there. I didn’t want to leave! I recommend this dealership 110% for purchasing a vehicle, buying accessories, parts, and service for your beautiful Porsche. Thank you, Bill Wilkerson and a team that I consider family as well as friends! I hope Mr. Marion Battaglio gets to review my comments also. More

Safety Recall Excellent customer Service, I received a letter for a Safety recall, brought my Cayenne and the service was excellent, done on the same day and got a Excellent customer Service, I received a letter for a Safety recall, brought my Cayenne and the service was excellent, done on the same day and got a very nice loaner car a Macan. My SUV was taken care and was very happy with the performance of the dealership. More

Minor recallI I have been dealing with them for years. Never had a problem. I live 200 miles from dealership and I would not think about not driving to get the qua I have been dealing with them for years. Never had a problem. I live 200 miles from dealership and I would not think about not driving to get the quality of service they give. More

Always excellent. Great job. Great attention to detail is always taken when checking out the vehicle. Very thorough in there process. I appreciate how they communicate if questio Great attention to detail is always taken when checking out the vehicle. Very thorough in there process. I appreciate how they communicate if questions arise about a specific detail. Courteous, kind and greeted with a happy personality! More

Excellent Service They are so quick and efficient and are very professional! They also go above my expectations to make sure my experience was an enjoyable experience! They are so quick and efficient and are very professional! They also go above my expectations to make sure my experience was an enjoyable experience! More