
Aristocrat Motors
Merriam, KS
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Outstanding Support from Service Rep Matt Minor Outstanding service from initial arrival to final departure. Waited less than five minutes to be seen by Matt Minor. We went over the services requi Outstanding service from initial arrival to final departure. Waited less than five minutes to be seen by Matt Minor. We went over the services required for the 10 year, 150K service. I was kept informed of the progress throughout. On checkout, I was given a detailed listing of the work completed and items that should be watched. Facilities and other employees were outstanding. Plan to continue using this company for servicing my vehicles. More
Always have great customer service when I bring my cayenne in for maintenance. Todd and his team are always very cordial, and give a detailed synopsis of the work that needs done. Grant G. cayenne in for maintenance. Todd and his team are always very cordial, and give a detailed synopsis of the work that needs done. Grant G. More
Always a good experience when I take my Porsche for service. Todd, my service manager, is excellent in communicating and reviewing all service work prior and after work is completed. I would recommend this deale Todd, my service manager, is excellent in communicating and reviewing all service work prior and after work is completed. I would recommend this dealership to all my friends. More
Superb service in a timely manner I thought I had a 7:30 appointment and arrived at 7:20. Unfortunately my appointment was actually for 11:00. Donnie went out of his way to get me and I thought I had a 7:30 appointment and arrived at 7:20. Unfortunately my appointment was actually for 11:00. Donnie went out of his way to get me and my vehicle in at 7:45. Super awesome guy to work with and had my vehicle serviced while I waited. Completely done and back on the road an hour before my official appointment. More
From the first walking in I was made to feel welcome and the work done was timely and delivered as promised. Clean friendly atmosphere. Thanks the work done was timely and delivered as promised. Clean friendly atmosphere. Thanks More
Excellent service I have been coming to Aristocrats since 1998 and have always received excellent service. I'm on my third Mercedes from Aristocrats and have nothing bu I have been coming to Aristocrats since 1998 and have always received excellent service. I'm on my third Mercedes from Aristocrats and have nothing but good things to say. More
The service I received was outstanding. Donnie Hicks, Don Dickinson and the service tech all helped me tremendously. I will definitely be back. Thank you. Dickinson and the service tech all helped me tremendously. I will definitely be back. Thank you. More
Marty was awesome. Although my situation did not result in a new vehicle, he explained my options and timelines in order to love forward in the future. I will definitely buy another a Mercedes and reach ou in a new vehicle, he explained my options and timelines in order to love forward in the future. I will definitely buy another a Mercedes and reach out to Marty when the time is right. Thank you. More
Airbag recall work on a used car I didn't buy from them. Treated me like a long time repeat customer who they want to keep. Great pre-appoinment communication. Great waiting area with two visits to check Treated me like a long time repeat customer who they want to keep. Great pre-appoinment communication. Great waiting area with two visits to check on me in the 1.25 hours it took to do the work. First class service! More