Aristocrat Motors
Merriam, KS
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Excellent service I have been coming to Aristocrats since 1998 and have always received excellent service. I'm on my third Mercedes from Aristocrats and have nothing bu I have been coming to Aristocrats since 1998 and have always received excellent service. I'm on my third Mercedes from Aristocrats and have nothing but good things to say. More
The service I received was outstanding. Donnie Hicks, Don Dickinson and the service tech all helped me tremendously. I will definitely be back. Thank you. Dickinson and the service tech all helped me tremendously. I will definitely be back. Thank you. More
Marty was awesome. Although my situation did not result in a new vehicle, he explained my options and timelines in order to love forward in the future. I will definitely buy another a Mercedes and reach ou in a new vehicle, he explained my options and timelines in order to love forward in the future. I will definitely buy another a Mercedes and reach out to Marty when the time is right. Thank you. More
Airbag recall work on a used car I didn't buy from them. Treated me like a long time repeat customer who they want to keep. Great pre-appoinment communication. Great waiting area with two visits to check Treated me like a long time repeat customer who they want to keep. Great pre-appoinment communication. Great waiting area with two visits to check on me in the 1.25 hours it took to do the work. First class service! More
Another 5-star level of service My tire was literally shredded! To make a long story short, initially, I was told that the service department wouldn't be able to fit me in until Frid My tire was literally shredded! To make a long story short, initially, I was told that the service department wouldn't be able to fit me in until Friday. My husband was out of town, our back-up vehicle was in for service and loaners were not available. The replacement tire for my vehicle was in stock and Tom was able to offer Express Tire Service on the same day! More
Service at Aristocrat motors is unlike any other dealer, I always receive #1 service with a smile and much respect!! Kudos to Matt my service advisor... I always receive #1 service with a smile and much respect!! Kudos to Matt my service advisor... More
Donny once again took good care of my E class. They took their time to identify the sounds I heard and allowed me to keep the loaner car overnight while they continued to diagnose the problems. Slightly dis their time to identify the sounds I heard and allowed me to keep the loaner car overnight while they continued to diagnose the problems. Slightly disappointed that the cat was not washed after having for two days, especially after a few days after snowing. More
Service was fine even though they had to keep my car longer than expected. What left a bad taste in my mouth was they charged my credit card the day after I paid over $1700 an additional $4.25 for gas o longer than expected. What left a bad taste in my mouth was they charged my credit card the day after I paid over $1700 an additional $4.25 for gas on my loaner car. Really? How petty! More
Pleasant Surprise After having a less than favorable experience with a Aristocrat salesman more than 10 years ago that has all changed, Having recently purchased a used After having a less than favorable experience with a Aristocrat salesman more than 10 years ago that has all changed, Having recently purchased a used vehicle my experience with the staff was nothing short of exceptional. I would like to single out the following people I dealt with. My salesman Tony Akbarnia, easy transaction, extremely easy to work with went over and beyond making my purchase experience the best. Finance manager, if not should be, Jordan Kivett very professional, friendly and easy to understand, great communicator, great addition to the Aristocrat family. Last, but not the least important was Bethany Salmons the delivery specialist. Very patient and explained everything so it was easy for me to understand. Took her time to make sure all of my questions were answered. Looking forward to doing business with this same group of professionals in the future. First class experience. Thank you to all. More
Great staff. Took care of my car. Answered my questions. Provided me with comfortable surroundings while I waited. And delivered my car with a beautiful wash & special gifts. Thanks guys & gals. Provided me with comfortable surroundings while I waited. And delivered my car with a beautiful wash & special gifts. Thanks guys & gals. More