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Aristocrat Motors

Merriam, KS

4.8
1,421 Reviews
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9400 W. 65th St

Merriam, KS

66203

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Showing 1,421 reviews

September 27, 2020

Aristocrat makes it very simple and painless to service your vehicle they are very professional and accommodating providing courtesy cars and accurate time lines to allow you to plan your day More

by paulturpin48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd
Sep 30, 2020 -

Aristocrat Motors responded

Thank you paulturpin48 for your review. We always want to make your visit smooth, timely and professional, glad we were able to do that for you.

September 27, 2020

The guys in Porsche service take care of their customers, communicate and are practical.. Being able to speak to shop foreman Kris is a huge plus. More

by rdy04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Todd, Rodney and Kris shop foreman
Sep 30, 2020 -

Aristocrat Motors responded

Thanks for the review rdy04. We pride ourselves on our care, communications and practicality.

September 26, 2020

My 2007 C280 Had a recall on the sunroof. I made an appt with Aristocrat motors. The sent me an email with the service advisors name, and a video showing were to park, etc. After driving across town from I More

by djcconsulting
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Hicks
Sep 30, 2020 -

Aristocrat Motors responded

Thanks for the feedback djcconsulting. We're sorry for the misunderstanding on the recall but we are so glad Donny could make your trip worthwhile.

September 25, 2020

A service appointment is never a good thing but Emily Petermann kept me informed and had everything handled. Randy Griffin went the extra mile and I’m back in my car again. Thank you for an outstanding More

by Kimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Petermann, Randy Griffin
Sep 30, 2020 -

Aristocrat Motors responded

Thank you Kimberly - you, and our other outstanding customers are why we come back every day too.

September 25, 2020

Every occasion that I have dealt with Matt has been met with disappointment. The customer service I have received from Matt has been on par with airlines cable companies and the department of motor vehicl More

by Longtime customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt
Sep 30, 2020 -

Aristocrat Motors responded

We would love to discuss your experience with you and determine how we can change your experience with us. Please contact robert.hellweg@soaveauto.com

September 25, 2020

Every aspect of my purchase of a 2017 CPO S550 was flawless. Brian Stacy, the Internet Manager answered all of my questions and provided great insight into the features of the car and warranty option More

by Ward Stein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Stacy, Marty Reed
Sep 30, 2020 -

Aristocrat Motors responded

Thank you Ward Stein we couldn't be happier that you couldn't be happier.

September 24, 2020

As usual superior service from Aristocrat Motors and service reps. All spaces are extremely clean and comfortable. Waiting area very comfortable . All staff very friendly and ready to accomodate More

by ricktramp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Peterman
Sep 30, 2020 -

Aristocrat Motors responded

Thanks ricktramp, we are always ready to accommodate thanks for noticing.

September 24, 2020

Very displeased with the service. I had an appointment for an oil change and full detail. Didn’t get my car back until the following day at 3pm (my appt was 730am the morning before) and the car looked li More

by jmullic1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chase
Sep 30, 2020 -

Aristocrat Motors responded

I believe you've spoken with our PR Director and he is handling this for you, we appreciate your brining it to our attention.

September 23, 2020

Matt was very helpful keeping me informed of the all day journey of getting the airbag replaced and changing the oil but all day seemed a little long. I am concerned that I drove a 100 miles for this ap More

by Ronald Cobb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt was very helpful and kept me informed
Sep 23, 2020 -

Aristocrat Motors responded

Thank you for the feedback Ronald. We will have Matt reach out to you as I believe the items can be remedied remotely rather than having to travel back to Kansas City.

September 23, 2020

I am never surprised by the services rendered, or the great advice afforded to me from my service advisor, Donnie Hicks! He takes excellent care of me, and my automobiles. Without question, he is THE MAN More

by cleveland3315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hicks, Donnie
Sep 30, 2020 -

Aristocrat Motors responded

Thank you Cleveland3315. We will let Donnie know he's THE MAN, and we're glad you were pleased.

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