Aristocrat Motors

I barely lifted a finger to get my car in for service. I live out of town so Aristocrat Motors picked up my car while leaving me with a loaner. When I picked up my car the next day, I gave a signature and w live out of town so Aristocrat Motors picked up my car while leaving me with a loaner. When I picked up my car the next day, I gave a signature and was out the door. Emily Petermann is my service contact and she is efficient and delightful. More

Came in for a simple oil change. The service folks did a great job. The car was washed and vacuumed. Don Dickinson in particular was very gracious and personable. I appreciated that he took the time to chat great job. The car was washed and vacuumed. Don Dickinson in particular was very gracious and personable. I appreciated that he took the time to chat instead of just taking the payment. More

The team at Aristocrat picked up our car and serviced it within the timeline they promised. During the service the team contacted us about any changes and returned a repaired, clean car to us. The team met within the timeline they promised. During the service the team contacted us about any changes and returned a repaired, clean car to us. The team met our high expectations for excellent service. More

Painless! I've been avoiding dealerships since the 1970's, Aristocrat and Riley Harmon made me an offer I couldn't refuse. I'm more than pleased with the auto, dealership and the service. 1970's, Aristocrat and Riley Harmon made me an offer I couldn't refuse. I'm more than pleased with the auto, dealership and the service. More

Riley Harmon created a flawless car-buying experience for me, even as an out-of-state buyer. As a life-long car enthusiast, I consider myself a demanding buyer. I know what I want from the car, and I want th me, even as an out-of-state buyer. As a life-long car enthusiast, I consider myself a demanding buyer. I know what I want from the car, and I want the car-buying experience to be fun by being easy. To ensure that, Riley was responsive, communicative, clear, friendly, professional, patient, and informative, among other things. He responded to every phone call, email, text message in a very reasonable time, and was clear in communication and explanation of their process. The car I bought was the only one in the country in the right color and options combo, which is why I was making the purchase from out-of-state. Not once did he pressure me in any way, despite the unique inventory. The Alfa Romeo I bought has been a life goal, but I wanted to remain rational about the major purchase, so not feeling pressured was important. I flew to Kansas City (my first visit) before the paperwork was completed due my late decision to move forward the previous day. Riley picked me up from the airport, no questions asked. I enjoyed the ride over to Aristocrat Motors while he told me about the city and its history, as well as about the dealership, its management and practices. I truly enjoyed that drive and already felt justified in my decision to make a trip to buy a car. When we pulled up to the dealership, I knew to expect a large, multi-brand campus. It was even nicer than I had expected. Given that the car was a life goal as well as having a sticker price double what I have ever paid for a car before, I was hoping for that ‘above and beyond’ sales experience you always see in commercial, but also knowing that the car I wanted was still a fraction of the most expensive cars that Aristocrat offers. What happened next sealed the deal. The car was not parked in a delivery area outside, not set up in a staging room inside the building; the car was in the middle of the prettiest, most impressive showroom room that I have ever seen, under a massive domed ceiling with indirect lighting, on a stoned floor, surrounded by other Alfas and Maseratis. I was blown away that this is how they treated me. After a quick test-drive just to make sure everything was in its right place, Riley reviewed the online paperwork and pricing that I had gone over the night before. Their online purchasing system is transparent. I could see everything I needed to in one spot, including selecting any applicable manufacturer discounts that applied on my own. The number he showed me matched what I saw the day before, no surprises. Now, the last step before a very long drive home, was the finance office. I was still expecting to walk into Ben Jones’ office and get hit with offers for last-chance, just-in-case add-ons; I was wrong. Ben rattled off the same numbers I saw at home, the same numbers I reviewed with Riley. A handful of signatures in what couldn’t have been longer than 5 minutes, and I was done. My head still spins at how fast that process was, as well as respectful of me as a buyer and my time. I walked out of the office, back over to my new car. Riley thanked me, gave me a parting gift then I quite literally drove off into the sunset. I almost cried looking around myself, seated in a beautiful new Alfa Romeo, with not a single regret nor speed bump to give me second thoughts. The sole thing left to be desired is an Aristocrat Motors location in my home area. Thank you so very much to Riley and all of the Aristocrat Motors staff, it was an absolute pleasure. More

Emily was excellent. I appreciate her professionalism. Thanks for the vacuum and car wash. I did not recognize my own car. I can't wait to bring my car back for service! Thanks for the vacuum and car wash. I did not recognize my own car. I can't wait to bring my car back for service! More

Sterling experience from start to finish, just as over the last 20+ years. the last 20+ years. More

Amazing service, consistently. I purchased my leased car last year so no longer had my service included as part of my payment. I still returned to Aristocrat for my 50k checkup and oil change. Donnie let m last year so no longer had my service included as part of my payment. I still returned to Aristocrat for my 50k checkup and oil change. Donnie let me know my tires need replacing. I passed on it so that I could have my dad verify I really needed it, as I hadn’t looked at them ahead of time. Sure enough, they do indeed need it. 😉 Having a loaner similar to my own car is very nice and I’m always appreciative to get my own car back, cleaned up and now treated against bacteria and viruses. More

Folks at Aristocrat are Great! Have bought many new and used cars from them. Very professional ....sales and service after the sale. Ben in finance is outstanding! used cars from them. Very professional ....sales and service after the sale. Ben in finance is outstanding! More

A++ Service. I have never been in and out of a dealership so fast. Excellent!! so fast. Excellent!! More