
Aristocrat Motors
Merriam, KS
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Aristocrat Motors' Service advisors Donnie Hicks IS THE BEST! I was in the market for a pre-owned SUV. I couldn't find what I wanted locally and I was forced to shop and buy out of state over the internet. BEST! I was in the market for a pre-owned SUV. I couldn't find what I wanted locally and I was forced to shop and buy out of state over the internet. That was very scary and more difficult that you can imagine! But, my service advisor, Donnie Hicks, assisted me along the way. He skillfully guided me through my search with data driven research about my choice. I pulled the trigger and made a purchase. I just took it in for a service inspection/routine maintenance and it was confirmed that I made a solid choice. Thank you Donnie! I couldn't have done it without you! More
Excellent service experience! Service advisor Donnie Hicks and technician Brian French got all the work done to the additional detail I requested. Service advisor Matt Minor filled in for Donnie Hicks a Hicks and technician Brian French got all the work done to the additional detail I requested. Service advisor Matt Minor filled in for Donnie Hicks at pickup and made sure I got in and out fast. Thank you for such a great experience! More
Very pleasant buying experience. Dennis was vey nice to work with, explained everything well. Professional, no pressure sale, would buy again from him. work with, explained everything well. Professional, no pressure sale, would buy again from him. More
Got my 14 STI right in and took care of me. Changed out winter tires and new wheels - mounted and balanced. Great job, plus they washed my car, which was really nice of them! winter tires and new wheels - mounted and balanced. Great job, plus they washed my car, which was really nice of them! More
Service department was incredible. Took care of a few recalls, constant communication, and provided a loaner car. Washed my car when it was finished with service as well. recalls, constant communication, and provided a loaner car. Washed my car when it was finished with service as well. More
As always, timely and through. Matt services/fixes everything that needs, and only what needs it. I believe the longevity of my car is due in large part to Matt's talent. everything that needs, and only what needs it. I believe the longevity of my car is due in large part to Matt's talent. More
Professional, helpful, and committed to customer service . Matt is knowledgeable and focused on my questions and my needs for my Mercedes. A positive dealership experience. . Matt is knowledgeable and focused on my questions and my needs for my Mercedes. A positive dealership experience. More