Aristocrat Motors

My husband and I recently purchased our third Porsche from Dan Shearman in the new car sales department . He provided exceptional and thorough service to us from the ordering to the delivery of our beau from Dan Shearman in the new car sales department . He provided exceptional and thorough service to us from the ordering to the delivery of our beautiful new car. He was patient in answering any questions we had and he did not hesitate to respond quickly to all questions that occurred to us during the process. He has a sincere smile on his face and a friendly and welcoming disposition. He guided us through the process of financial considerations with Chuck M. to delivery of the new Cayenne with Rich. Chuck was very friendly and very careful to make sure that the transaction ran smoothly and effortlessly. He was prepared and it took no time to finish that part of the process. Dan then introduced us to Rich who was also a complete professional in the way he described ( patiently) every gadget and working mechanism in the car. He and Bill worked overtime to make sure the Blue Tooth technology (which we were not experienced in) worked correctly before we left the center. He gave us Porsche trinkets to take home and said to call him personally if we had questions regarding any operation of the car. The car left the lot in complete and utter perfection. This is the best sales department we have ever experienced and we will not hesitate to return again should the need arise. Through the years we have purchased many cars and most from Aristocrat, not because they have the best cars, which they do, but because of the sales staff as well as the service provided by Todd Hurlbert and others, after the sale which can best be described as A-1. Best, Sandra Krisztal More

We have been customers of Aristocrat since 1997 and have had consistently good service and sales experiences. Aristocrat stands behind their products and their statements- the sales experience is one in wh had consistently good service and sales experiences. Aristocrat stands behind their products and their statements- the sales experience is one in which you make an informed decision based on accurate and knowledgeable advice. We recently took delivery of a 2011 Cayenne, from making the decision to taking delivery it was a postive and pleasant experinece. Service is outstanding and professional and management is involved to ensure everyone is on the same page. We are fortunate to have a dealer of Aristocrats caliber in KC. Bill and Mary C. Leawood More

The people we meet were very professional in every phase of our dealings. It was a pleasure to deal with someone who made you trust them and feel their sincerilty. They seem knowledgable and eager to do of our dealings. It was a pleasure to deal with someone who made you trust them and feel their sincerilty. They seem knowledgable and eager to do what ever was necessary to accodiate you. I feel I received a quality product for a reasonable price with a company that was honest and trustworthy. More

We bought a new Mercedes ML-350 and traded in our Land Rover. A great experience from sales, service, and financing staff. Everyone was friendly and helpful. The salesman (Jessie Little) was very knowl Rover. A great experience from sales, service, and financing staff. Everyone was friendly and helpful. The salesman (Jessie Little) was very knowledgable about the vehicles and paid exceptional attention to detail during the transfer of our vehicles. More

I had a very plesant experience at this dealership, after shopping at some of the domestic dealers and not being taken seriously, because I was a female shopping without my husband, they really did not want shopping at some of the domestic dealers and not being taken seriously, because I was a female shopping without my husband, they really did not want to deal with me. So I give a very good rating to this dealership, and I love my Mercedes More

Tony,gave me all the past info about the cars history 2009 Chevy Z06 ,information on extended warranty that made the final decsision to buy, he was very easy to work with. I would recomend this dealershi 2009 Chevy Z06 ,information on extended warranty that made the final decsision to buy, he was very easy to work with. I would recomend this dealership to my friends, family and anyone I know personnally that is looking to buy. More

Outstanding in every aspect! The staff at every Outstanding in every aspect! The staff at every level did their utmost to insure my satisfaction and comfort through out the process. I highly r Outstanding in every aspect! The staff at every level did their utmost to insure my satisfaction and comfort through out the process. I highly recommend giving Aristocrat an opportunity to meet your new vehicle needs................................ More

It was one the best experience I had in my entire life purchasing many cars and visiting many other dealers. Aristocrat by far stands real tall, I will recommend and will be you advocate. Keep up the good purchasing many cars and visiting many other dealers. Aristocrat by far stands real tall, I will recommend and will be you advocate. Keep up the good work and looking forward for long long relationship. Brad Naeymi MBA More

Since 1998 have bought two new Mercedes-Benz vehicles from Markus (E320 sedan and ML350 Inspiration Edition), and Hans has been service writer on both. Great attention to detail in service. M-B loaners from Markus (E320 sedan and ML350 Inspiration Edition), and Hans has been service writer on both. Great attention to detail in service. M-B loaners and Saturday service hours. Great treatment from sales. Putting no pressure on you to buy, Markus answers every question, leaves you alone to consider your purchase, and then helps (not forces) you to buy the car (you wouldn't be there if you didn't want to buy a car, right?). The F&I guy offered to finance through my bank at a lower rate (5% down from 5.25% in December 2003) than I could get because of his volume - unbelievable! They treat you like you spent a ton of money at their dealership - what a novel concept! They treat you like they are competing for your business - outrageous! They sell a great product at a fair price (I know where I can get a business suit for $300; I'm just not interested in wearing a $300 business suit), then they back it up with outstanding service. This even through a change in ownership. That's the kind of business model that breeds customer loyalty. Keep up the good work, Aristocrat. More

Rating is for Service Department. Air Conditioning Rating is for Service Department.<br>Air Conditioning InterCooler sprung a leak while I was traveling across the United States last summer in my 2003 Rating is for Service Department.<br>Air Conditioning InterCooler sprung a leak while I was traveling across the United States last summer in my 2003 E-500. Called ahead to the next dealer (Aristocrat Motors) explained my problem. They ordered the intercooler in advance. Received a MB loaner car for the two days it required to make the repairs.<br>The service and workmanship could not have been better. Remember this is to a customer who is just passing through and will not be a repeat customer.....speaks highly of the dealership. More