Aristocrat Motors
Merriam, KS
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This is the second car I have purchased from this dealership. Since these are high end cars I expect a dealership that is way above average in customer service. As a woman I expect to be treated se dealership. Since these are high end cars I expect a dealership that is way above average in customer service. As a woman I expect to be treated seriously and respectfully. Rick and Mark Belton did an excellent job of working with me on the purchase and the deal. I appreciated Rick taking me to the service department and introducing me to the Service Manager so I will know where to go and who to call. The only negative experience occurred during the operation orientation performed by another man. I purchased a Porsche Boxster S and during the orientation, he kept calling me "Grandma" which not even my grandchildren call me that. It was very irritating and I regret I didn't call him on it. Very bad taste. Having said that, I still rate the experience with everyone else to be excellent and am very happy with my new car. More
Brought in Porsche on an airbag default issue. Car was CPO and issue shoudl have been covered by warranty. I guess in an effort to shield the manufacturer from the cost they invented some stoy about my CD CPO and issue shoudl have been covered by warranty. I guess in an effort to shield the manufacturer from the cost they invented some stoy about my CD cases causing the fault, which was BS since the fault occurred before I even bright these CD's into the car. Handled horribl-made a sale, but not a customer. More
Steve is one of the longest tenured salesman in Pre-Owned sales at Aristocrat even though he is just in his early 30's. It's very nice to come back and buy from the same dealer and work with the same person sales at Aristocrat even though he is just in his early 30's. It's very nice to come back and buy from the same dealer and work with the same person. This is the third car my family has purchased from Steve and my expectations have been exceeded everytime. I HIGHLY recommend asking for him if you are thinking about purchasing from Aristocrat. It is not a high pressure environment at all and they aren't big with the back and forth negotiating that many dealerships practice. If any of my cars ever need service, Steve also makes sure I have a car to drive which speaks volumes about how his service does NOT end with the sale. I will be a customer of Aristocrat for life because of people like him and regularly refer friends and family as well. Take my advice and ask for him if you find yourself looking at Aristocrat. You will be pleasantly surprised. I used to hate having to look for cars and the whole experience, and I can honestly say he has changed my outlook back to enjoying the process. More
Brad to very good care of me and I would highly reconmmed him and this dealership to anyone that asked and i am looking forward to to buisness with him again. Thanks him and this dealership to anyone that asked and i am looking forward to to buisness with him again. Thanks More
We bought a 2012 Range Rover from Aristocat recently and it was the BEST car buying experience we've ever had! Chuck and his staff were extremely helpful, professional and courteous with every step in the it was the BEST car buying experience we've ever had! Chuck and his staff were extremely helpful, professional and courteous with every step in the process. Their beautiful showroom gave us a hint of what impeccable service we would receive. Pricing was very competitive, paperwork process extremely smooth, and we got a full tutorial from a gentleman who explained everything about our new car! Really helpful! This dealership is a First Class operation and knows how to treat their customers well! They blow away other dealers with their customer service. We'll definitely buy our next car from Aristocrat. More
Aristocrat Motors is an icon in Kansas City. They are a class act giving every attention to detail and customer service . I also worked with Chris Norman who helped educate me which enabled me to make a w class act giving every attention to detail and customer service . I also worked with Chris Norman who helped educate me which enabled me to make a well informed decision about a car. I am enjoying my new MB so much I don't mind sitting in traffic! More
I recently bought a new 350ML series from Aristocrat. My primary contact and lead sales person was Micaela. It's clear that the integrated team approach is emphasized. Micaela was very helpful, and responsi primary contact and lead sales person was Micaela. It's clear that the integrated team approach is emphasized. Micaela was very helpful, and responsive. I had done some research on the vehicle and was able to get answers to questions while at the dealership and via email afterwards. I felt no pressure from anyone at Aristocrat. They were all well informed and provided me with any information I needed without bombarding me with needless trivia. Very straight forward approach. I didn't have to haggle about price or trade in value. I'm very pleased with the new car and especially the way I was treated at Aristocrat. I look forward to a continuesd relationship. More
Great experience Joe was very knowledgeable, and fair. I absolutely love my car and gt rave reviews from everyone. Thank you Joe Lemberger and Aristocrat Motors for a wonderful experience. I absolutely love my car and gt rave reviews from everyone. Thank you Joe Lemberger and Aristocrat Motors for a wonderful experience. More
This is my second purchase from Aristocrat Motors. I live in Missouri but I come to Kansas to make my purchase because of the high quality customer service. They are second to none. When the time comes live in Missouri but I come to Kansas to make my purchase because of the high quality customer service. They are second to none. When the time comes I am looking forward to making my next purchase at Aristocrat Motors. Thank you Tony, Brian, Derick, Amy, Cheryl and Dani. More