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Aristocrat Motors
Merriam, KS
1,419 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,419 reviews
May 05, 2015
Horrendous experience! I went to purchase a new Mercedes, but quickly found out that unfortunately this dealership fits the stereotype that "Mercedes" people get. Elitist, p I went to purchase a new Mercedes, but quickly found out that unfortunately this dealership fits the stereotype that "Mercedes" people get. Elitist, pretentious, snobs the entire lot. If you aren't coming in to plop down a check and pay for your vehicle, forget about it. Their financing department is weak at best. They are just like most car dealers out there. Mislead and lie to you until the very end when the bottom drops out. They'll tell you that they are going to work for you, but don't bet on it. Then they run and duck their heads in the sand like a bunch of cowards when the deal falls through. Truly a miserable and pathetic experience. Stay away! More
by djw4
Employees Worked With
Dave Sherman, Julie Langton, Lorri Willms, William Vaughan
November 18, 2014
unscrupulous - stay away This dealer apparently fulfills orders for parts placed on parts.com. I ordered an oil filter from them, but they refused to sell me the oil filter u This dealer apparently fulfills orders for parts placed on parts.com. I ordered an oil filter from them, but they refused to sell me the oil filter unless I provided the VIN for my car. This is outrageous! Then, they cancelled the order without even notifying me. This company is obviously trolling for personal data. Stay away. More
by db3
Employees Worked With
Jonathan Gatson
November 11, 2013
I had an excellent experience with Mr. Robert Hellweg this morning. I had expressed a concern with him and he took great care in handling my issue. Mr. Hellweg is a true customer service hero and I great this morning. I had expressed a concern with him and he took great care in handling my issue. Mr. Hellweg is a true customer service hero and I greatly appreciate his dedication and support. Keep up the great work. From the bottom of my heart thank you greatly. Greg More
by GregPalermo
Employees Worked With
Mr. Robert Hellweg
October 21, 2013
Pretentious and snooty. A car dealer that refuses to deal. I used to use them years ago when i drove a porsche, so when i moved back into the area, and wanted a porsche or mercedes, decided to give them deal. I used to use them years ago when i drove a porsche, so when i moved back into the area, and wanted a porsche or mercedes, decided to give them a try. I went looking at cars and was ignored, even had someone make eye contact and pick up the phone to make a fake call so they wouldn't have to talk to me. Tried another car department and was ignored there too. I called and attempted to get an appointment and it took over a week to speak to someone. Finally had the used car manager call me and tell me that the prices were non-negotiable unless you want the warranty or certification removed, also they would only give under "rough" blue book on my trade in, which is far from the case on the condition of my car. I would recommend going across I35 to the other German car dealership there, they actually want to get your business, not act like you owe them. More
by Jerryp182
Employees Worked With
Robert Hellweg, Dan Sherman, derrick tagtmeyer, rich Randazzo,
September 11, 2013
Buying a car can sometimes be a stressful experience but Drew took the time to come in on his day off to help with our purchase of a new Range Rover. My husband had met with him earlier in the week, but I Drew took the time to come in on his day off to help with our purchase of a new Range Rover. My husband had met with him earlier in the week, but I could not get over there till Friday and he took the time to come in and help me make this new purchase. Great experience and will be back when time for my husband to purchase a new vehicle. More
by candi2506
Employees Worked With
Drew Frisbee
September 06, 2013
I feel very satisfied with the sales person, the price and service. I would like to strongly recommend this dealer to my friend and co-worker in the future. and service. I would like to strongly recommend this dealer to my friend and co-worker in the future. More
by linhe1120
Employees Worked With
Chris Norman
September 05, 2013
Drew was great with us, very patient we spent several hours together looking at different vehicles. Lorrie was great as well during the closing process. hours together looking at different vehicles. Lorrie was great as well during the closing process. More
by rlmkrm
Employees Worked With
Drew Frisbie, Lorrie Willms
August 31, 2013
I have purchased two Porsches from this dealership. Both purchases were an easy uncomplicated experience. I felt pricing was fair and required minimal paper work on my part. Charles W. Cheek, MD purchases were an easy uncomplicated experience. I felt pricing was fair and required minimal paper work on my part. Charles W. Cheek, MD More
by cwcheek
Employees Worked With
Rich
August 20, 2013
Awesome experience! This dealership was easy to work with and we really enjoyed the process. We felt no pressure and it was an easy process! Thanks! and we really enjoyed the process. We felt no pressure and it was an easy process! Thanks! More
by taradc87
Employees Worked With
Drew Frisbe
August 04, 2013
Bill Vaugh was very knowledgeable and helpful. He did not try to pressure us into a car we did not want, but rather offered to order the car we wanted. try to pressure us into a car we did not want, but rather offered to order the car we wanted. More
by lgboomer
Employees Worked With
Bill Vaugh
