Aristocrat Motors
Merriam, KS
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Everything was First Class! Dave Sherman, Brian Stacy, Chris Blum, Lorri Willms & Cheryl Law made this a world class experience. While the deal was exceptional, their ability to Dave Sherman, Brian Stacy, Chris Blum, Lorri Willms & Cheryl Law made this a world class experience. While the deal was exceptional, their ability to go above and beyond was truly amazing. The car & price were great, however, it was their personal touch and approach that made me a lifetime customer. I highly recommend Aristocrat Motors. More
My AM experience. I took my MB-E320 in for oil change and general service. AM did an excellent job of scheduling me, detailing my service options and treating me well. I took my MB-E320 in for oil change and general service. AM did an excellent job of scheduling me, detailing my service options and treating me well. The service and quality assistance from AM & Emily Petermann was exceptional. More
Range Rover The dealership did an outstanding job working with my busy schedule and made the process so easy. I appreciated Joe's individual attention throughout The dealership did an outstanding job working with my busy schedule and made the process so easy. I appreciated Joe's individual attention throughout the process. I would recommend this dealership to all of my friends and co-workers. More
RUDE SALE SERVICE My wife and i we went at aristocrat motors yesterday ( 02/06/16) a "gentleman" named bob (sales men) he start so nice when we talking about our trade My wife and i we went at aristocrat motors yesterday ( 02/06/16) a "gentleman" named bob (sales men) he start so nice when we talking about our trade in and start filling the credit application,until he saw our income per year i write on the application ($45k) and he said it sounds like we cannot afford to pay or have the range rover that we want for us,then we said if our credit is not enough, we have our brother in law w/good credit to apply for the loan if we don't approve. Then he said it would be better if we do everything on Monday morning (we aggred) and i said can we drive the vehicle so we can make sure to come back on monday again (if we like it) and he said of course,but i prefer to do everything on monday and repeat again and said "so yoy dont want sale)he respond yes and i said what about if we don't come back on Monday cuz' we didn't drive the vehicle today saturday and then he turns rude right away acting like "he don't care"if he sale or not..then i turn my voice and say give me the application back,then he gave to me and only said thanks its all....this people they don't care your business if you sounds poor or if you try to buy a vehicle for $25*** or less from those guys,it seams they just looking for rich people or spend on a brand new land rover (over $60,000) on my guess... FYI we going down there to try to buy the 2008 range rover black color,but looks like we get the wrong place!!???.... Is our first visit on the dealer and i guess the last,they don't appreciate the customers,seams only the rich customers they take care!!... We love the vehicle but unfortunately we didn't drive,so cannot buy it from you guys. More
Working with Service was a pleasure! I brought my 2004 xj8 in for a computer re flash.The price was great they did what I asked .many thanks to Dan Garcia. I will be back! I brought my 2004 xj8 in for a computer re flash.The price was great they did what I asked .many thanks to Dan Garcia. I will be back! More
Great Deal, Easy, Fast Chris was GREAT! I felt that Chris went out of his way to make a deal. I will return to Chris again! Thanks to the team at Aristocrat Motors!! We love Chris was GREAT! I felt that Chris went out of his way to make a deal. I will return to Chris again! Thanks to the team at Aristocrat Motors!! We love the new Mercedes! More
year wait for nothing So for the first time in my life I decided to order a new car from the factory. I heard from one person this dealer was good but definitely should hav So for the first time in my life I decided to order a new car from the factory. I heard from one person this dealer was good but definitely should have read the reviews from many others first because I came in and they said I HAD to order one if I wanted one and it takes a year for it to arrive. I ordered it,paid the deposit, and waited a year and when the car arrived they refused to sell it to me advising me of some shipping thing I still have yet figure out. Also they said I had to pay taxes up front and was charging me like 8.9% in taxes when I researched and found that state sales tax is only 7.2-7.5%. They also asked for a voided check to verify funds which I thought was odd because you would just need me to write the check for the amount then call and ask if it will clear. They said that chase wouldn't verify funds so I called them and the girl in finance at the dealership was trying to dig around my personal finances which chase said no they won't do that but if you want to to verify funds for a written check for an exact amount then we can do that. The finance girl even told me that chase was asking for an exact amount and wouldn't very otherwise so I needed to get a cashiers check. Thank you chase for looking out for .you privacy. I don't know what these accusations are though I'll figure it out, but I'm taking necessary steps to make this sketchy situation right. Drew was my salesman and he was a good guy though unless he was involved in this mess too, I don't really know. More
Horrendous experience! I went to purchase a new Mercedes, but quickly found out that unfortunately this dealership fits the stereotype that "Mercedes" people get. Elitist, p I went to purchase a new Mercedes, but quickly found out that unfortunately this dealership fits the stereotype that "Mercedes" people get. Elitist, pretentious, snobs the entire lot. If you aren't coming in to plop down a check and pay for your vehicle, forget about it. Their financing department is weak at best. They are just like most car dealers out there. Mislead and lie to you until the very end when the bottom drops out. They'll tell you that they are going to work for you, but don't bet on it. Then they run and duck their heads in the sand like a bunch of cowards when the deal falls through. Truly a miserable and pathetic experience. Stay away! More
unscrupulous - stay away This dealer apparently fulfills orders for parts placed on parts.com. I ordered an oil filter from them, but they refused to sell me the oil filter u This dealer apparently fulfills orders for parts placed on parts.com. I ordered an oil filter from them, but they refused to sell me the oil filter unless I provided the VIN for my car. This is outrageous! Then, they cancelled the order without even notifying me. This company is obviously trolling for personal data. Stay away. More
I had an excellent experience with Mr. Robert Hellweg this morning. I had expressed a concern with him and he took great care in handling my issue. Mr. Hellweg is a true customer service hero and I great this morning. I had expressed a concern with him and he took great care in handling my issue. Mr. Hellweg is a true customer service hero and I greatly appreciate his dedication and support. Keep up the great work. From the bottom of my heart thank you greatly. Greg More