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Aristocrat Motors
Merriam, KS
1,414 Reviews
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March 02, 2016
Range Rover The dealership did an outstanding job working with my busy schedule and made the process so easy. I appreciated Joe's individual attention throughout The dealership did an outstanding job working with my busy schedule and made the process so easy. I appreciated Joe's individual attention throughout the process. I would recommend this dealership to all of my friends and co-workers. More
by v4murillo
Employees Worked With
Joe Sirna, Churck Mussorici, and
February 10, 2016
RUDE SALE SERVICE My wife and i we went at aristocrat motors yesterday ( 02/06/16) a "gentleman" named bob (sales men) he start so nice when we talking about our trade My wife and i we went at aristocrat motors yesterday ( 02/06/16) a "gentleman" named bob (sales men) he start so nice when we talking about our trade in and start filling the credit application,until he saw our income per year i write on the application ($45k) and he said it sounds like we cannot afford to pay or have the range rover that we want for us,then we said if our credit is not enough, we have our brother in law w/good credit to apply for the loan if we don't approve. Then he said it would be better if we do everything on Monday morning (we aggred) and i said can we drive the vehicle so we can make sure to come back on monday again (if we like it) and he said of course,but i prefer to do everything on monday and repeat again and said "so yoy dont want sale)he respond yes and i said what about if we don't come back on Monday cuz' we didn't drive the vehicle today saturday and then he turns rude right away acting like "he don't care"if he sale or not..then i turn my voice and say give me the application back,then he gave to me and only said thanks its all....this people they don't care your business if you sounds poor or if you try to buy a vehicle for $25*** or less from those guys,it seams they just looking for rich people or spend on a brand new land rover (over $60,000) on my guess... FYI we going down there to try to buy the 2008 range rover black color,but looks like we get the wrong place!!???.... Is our first visit on the dealer and i guess the last,they don't appreciate the customers,seams only the rich customers they take care!!... We love the vehicle but unfortunately we didn't drive,so cannot buy it from you guys. More
by Rosales
Employees Worked With
Bob
January 30, 2016
Working with Service was a pleasure! I brought my 2004 xj8 in for a computer re flash.The price was great they did what I asked .many thanks to Dan Garcia. I will be back! I brought my 2004 xj8 in for a computer re flash.The price was great they did what I asked .many thanks to Dan Garcia. I will be back! More
by Jag owner0714
Employees Worked With
Dan Garcia
October 30, 2015
Great Deal, Easy, Fast Chris was GREAT! I felt that Chris went out of his way to make a deal. I will return to Chris again! Thanks to the team at Aristocrat Motors!! We love Chris was GREAT! I felt that Chris went out of his way to make a deal. I will return to Chris again! Thanks to the team at Aristocrat Motors!! We love the new Mercedes! More
by Andrewb1016
Employees Worked With
Chris B.
October 09, 2015
year wait for nothing So for the first time in my life I decided to order a new car from the factory. I heard from one person this dealer was good but definitely should hav So for the first time in my life I decided to order a new car from the factory. I heard from one person this dealer was good but definitely should have read the reviews from many others first because I came in and they said I HAD to order one if I wanted one and it takes a year for it to arrive. I ordered it,paid the deposit, and waited a year and when the car arrived they refused to sell it to me advising me of some shipping thing I still have yet figure out. Also they said I had to pay taxes up front and was charging me like 8.9% in taxes when I researched and found that state sales tax is only 7.2-7.5%. They also asked for a voided check to verify funds which I thought was odd because you would just need me to write the check for the amount then call and ask if it will clear. They said that chase wouldn't verify funds so I called them and the girl in finance at the dealership was trying to dig around my personal finances which chase said no they won't do that but if you want to to verify funds for a written check for an exact amount then we can do that. The finance girl even told me that chase was asking for an exact amount and wouldn't very otherwise so I needed to get a cashiers check. Thank you chase for looking out for .you privacy. I don't know what these accusations are though I'll figure it out, but I'm taking necessary steps to make this sketchy situation right. Drew was my salesman and he was a good guy though unless he was involved in this mess too, I don't really know. More
by jtrramgdonzi
Employees Worked With
drew
May 05, 2015
Horrendous experience! I went to purchase a new Mercedes, but quickly found out that unfortunately this dealership fits the stereotype that "Mercedes" people get. Elitist, p I went to purchase a new Mercedes, but quickly found out that unfortunately this dealership fits the stereotype that "Mercedes" people get. Elitist, pretentious, snobs the entire lot. If you aren't coming in to plop down a check and pay for your vehicle, forget about it. Their financing department is weak at best. They are just like most car dealers out there. Mislead and lie to you until the very end when the bottom drops out. They'll tell you that they are going to work for you, but don't bet on it. Then they run and duck their heads in the sand like a bunch of cowards when the deal falls through. Truly a miserable and pathetic experience. Stay away! More
by djw4
Employees Worked With
Dave Sherman, Julie Langton, Lorri Willms, William Vaughan
November 18, 2014
unscrupulous - stay away This dealer apparently fulfills orders for parts placed on parts.com. I ordered an oil filter from them, but they refused to sell me the oil filter u This dealer apparently fulfills orders for parts placed on parts.com. I ordered an oil filter from them, but they refused to sell me the oil filter unless I provided the VIN for my car. This is outrageous! Then, they cancelled the order without even notifying me. This company is obviously trolling for personal data. Stay away. More
by db3
Employees Worked With
Jonathan Gatson
November 11, 2013
I had an excellent experience with Mr. Robert Hellweg this morning. I had expressed a concern with him and he took great care in handling my issue. Mr. Hellweg is a true customer service hero and I great this morning. I had expressed a concern with him and he took great care in handling my issue. Mr. Hellweg is a true customer service hero and I greatly appreciate his dedication and support. Keep up the great work. From the bottom of my heart thank you greatly. Greg More
by GregPalermo
Employees Worked With
Mr. Robert Hellweg
October 21, 2013
Pretentious and snooty. A car dealer that refuses to deal. I used to use them years ago when i drove a porsche, so when i moved back into the area, and wanted a porsche or mercedes, decided to give them deal. I used to use them years ago when i drove a porsche, so when i moved back into the area, and wanted a porsche or mercedes, decided to give them a try. I went looking at cars and was ignored, even had someone make eye contact and pick up the phone to make a fake call so they wouldn't have to talk to me. Tried another car department and was ignored there too. I called and attempted to get an appointment and it took over a week to speak to someone. Finally had the used car manager call me and tell me that the prices were non-negotiable unless you want the warranty or certification removed, also they would only give under "rough" blue book on my trade in, which is far from the case on the condition of my car. I would recommend going across I35 to the other German car dealership there, they actually want to get your business, not act like you owe them. More
by Jerryp182
Employees Worked With
Robert Hellweg, Dan Sherman, derrick tagtmeyer, rich Randazzo,
September 11, 2013
Buying a car can sometimes be a stressful experience but Drew took the time to come in on his day off to help with our purchase of a new Range Rover. My husband had met with him earlier in the week, but I Drew took the time to come in on his day off to help with our purchase of a new Range Rover. My husband had met with him earlier in the week, but I could not get over there till Friday and he took the time to come in and help me make this new purchase. Great experience and will be back when time for my husband to purchase a new vehicle. More
by candi2506
Employees Worked With
Drew Frisbee
