
Aristocrat Motors
Merriam, KS
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Absolutely the BEST I can't say enough, best Dealer ever. Even though they had issues with the Radio and Navigation Update. Thanks to Charles and the Service Tech's I can't say enough, best Dealer ever. Even though they had issues with the Radio and Navigation Update. Thanks to Charles and the Service Tech's More
Service I scheduled a service appointment at 7:30 am to have an error code checked on a Mercedes. I arrived early to see Matt (Service Advisor) outside polis I scheduled a service appointment at 7:30 am to have an error code checked on a Mercedes. I arrived early to see Matt (Service Advisor) outside polishing a scratch on a rear bumper while the impatient owner watched. During my brief visit, I observed that same owner and another customer both announce how important their time was and one was even upset that the coffee reservoir was being refilled which made her wait. However, each instance was handled professionally by the entire staff. I hope the staff does not routinely have to put up with such arrogant attitudes, but they did an excellent job. More
scheduled service Scott Hunt was the ultimate professional. in addition to scheduled service he handled three recalls associated with my vehicle. parts were not on hand Scott Hunt was the ultimate professional. in addition to scheduled service he handled three recalls associated with my vehicle. parts were not on hand for one recall. Scott ordered the parts and assured me that he would call when the parts were received More
Top notch service Always a fantastic service experience! Nick, Emily and team took great care of me and my car. Very quick and easy, thank you so much !! Always a fantastic service experience! Nick, Emily and team took great care of me and my car. Very quick and easy, thank you so much !! More
Annual scheduled maintenance So very easy to work with, you can schedule on-line, and their communication is prompt, you never have to wait a day or two for them to reply, it is n So very easy to work with, you can schedule on-line, and their communication is prompt, you never have to wait a day or two for them to reply, it is normally within an hour or so. They also took great care of the car and the loaner vehicle they let me use was great. I do appreciate good communication and their service department gets the five star rating here because of it. More
Outstanding Service Called about unusual behavior of my car, scheduled an appointment and was given a loaner vehicle while they serviced the car. Repair was covered unde Called about unusual behavior of my car, scheduled an appointment and was given a loaner vehicle while they serviced the car. Repair was covered under warranty and it is running great now. On top of the outstanding communication and workmanship my car was returned completely clean, inside and out. Great job Aristocrat (and Todd)!! More
Jaguar F-Pace We bought a new F-Pace in March. The service department has been a delight to work with and I love having a loaner car while an accessory service was We bought a new F-Pace in March. The service department has been a delight to work with and I love having a loaner car while an accessory service was taken care of and most recently a software update completed. Thank you, Tony & Team for taking good car of "Hot Cat!" More
Range Rover Service I have bought and serviced several vehicles from Aristocrat Motors over the last 15 years. Excellent service. Nathan in sale and Dan Garcia and Kevi I have bought and serviced several vehicles from Aristocrat Motors over the last 15 years. Excellent service. Nathan in sale and Dan Garcia and Kevin in Land Rover service are always kind, courteous and helpful. Prompt service, no surprises. Very accommodating to customer schedules and needs. Highly recommend this dealership and service departments. I own Range Rover, Porsche, and Mercedes autos. More
Exceeded my expectations Great experience with the purchase! My recent purchase was a S560 4 Matic from Aristocrat. Very knowledgeable staff. Nice people to work with. Worked Great experience with the purchase! My recent purchase was a S560 4 Matic from Aristocrat. Very knowledgeable staff. Nice people to work with. Worked with me to answer all questions and tailor the sale to meet our needs. Very accommodating, first rate customer service. Highly recommend. More
Exceeded my expectations Great experience with the purchase. Brit (salesperson) knows his cars, he was quick to respond via phone and email. Stephanie the finance manager expl Great experience with the purchase. Brit (salesperson) knows his cars, he was quick to respond via phone and email. Stephanie the finance manager explained various finance/lease options with great patience--she was honest and helpful. Lastly, Amanda was super sweet, she gave a fantastic tutorial of various car features. Overall, unlike other car deals I was not rushed into making a decision. Yet I was able to complete the purchase less than one week of making my first contact. More