Aristocrat Motors
Merriam, KS
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Great experience I appreciated the professionalism and help from everyone. Especially Naman who answered all my questions and gave me some helpful information which he I appreciated the professionalism and help from everyone. Especially Naman who answered all my questions and gave me some helpful information which helped me choose the right vehicle. Thank you JC More
First Experience, Lasting Impression From the time we pulled into the Srvice Area we were met with professional, courteous service people, This was our first time bringing in our 17 DISCO From the time we pulled into the Srvice Area we were met with professional, courteous service people, This was our first time bringing in our 17 DISCO for service, wow, great experience, this is service after the sale, these folks know how to take care of their people. OUr Service was completed in a timely manner,our car was spotless when we got it back. This is my wifes car so nothing but the best fot it, here is where you get "the best" service. More
Personnel For YEARS Rodney Parker was my serviceman who was wonderful and professional but was recently promoted. Matt Minor my new serviceman was most friendly For YEARS Rodney Parker was my serviceman who was wonderful and professional but was recently promoted. Matt Minor my new serviceman was most friendly personable yet professional. More
Vehicle service experience The dealership is professional, courteous and friendly. They efficiently scheduled my appointment. My reception upon arrival was pleasant. The service The dealership is professional, courteous and friendly. They efficiently scheduled my appointment. My reception upon arrival was pleasant. The service advisor was informative. The dealership is top notch with great customer service. More
Thanks Matt for making it all easy and thorough. Aristocrat takes the hassle out of car service. I planned a pick up and delivery but it turned out it was convenient for me to drop off and pick up m Aristocrat takes the hassle out of car service. I planned a pick up and delivery but it turned out it was convenient for me to drop off and pick up myself. Service was straight forward and my car was immaculate when I picked it up. I’ve been a customer for about 20 years. More
Absolutely the BEST I can't say enough, best Dealer ever. Even though they had issues with the Radio and Navigation Update. Thanks to Charles and the Service Tech's I can't say enough, best Dealer ever. Even though they had issues with the Radio and Navigation Update. Thanks to Charles and the Service Tech's More
Top notch service Always a fantastic service experience! Nick, Emily and team took great care of me and my car. Very quick and easy, thank you so much !! Always a fantastic service experience! Nick, Emily and team took great care of me and my car. Very quick and easy, thank you so much !! More
Service I scheduled a service appointment at 7:30 am to have an error code checked on a Mercedes. I arrived early to see Matt (Service Advisor) outside polis I scheduled a service appointment at 7:30 am to have an error code checked on a Mercedes. I arrived early to see Matt (Service Advisor) outside polishing a scratch on a rear bumper while the impatient owner watched. During my brief visit, I observed that same owner and another customer both announce how important their time was and one was even upset that the coffee reservoir was being refilled which made her wait. However, each instance was handled professionally by the entire staff. I hope the staff does not routinely have to put up with such arrogant attitudes, but they did an excellent job. More
scheduled service Scott Hunt was the ultimate professional. in addition to scheduled service he handled three recalls associated with my vehicle. parts were not on hand Scott Hunt was the ultimate professional. in addition to scheduled service he handled three recalls associated with my vehicle. parts were not on hand for one recall. Scott ordered the parts and assured me that he would call when the parts were received More
Annual scheduled maintenance So very easy to work with, you can schedule on-line, and their communication is prompt, you never have to wait a day or two for them to reply, it is n So very easy to work with, you can schedule on-line, and their communication is prompt, you never have to wait a day or two for them to reply, it is normally within an hour or so. They also took great care of the car and the loaner vehicle they let me use was great. I do appreciate good communication and their service department gets the five star rating here because of it. More