
Aristocrat Motors
Merriam, KS
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World Class Service Experience!! Brought my 2018 Mercedes c63s in for break in service this week. Service advisor Emily Peterman is absolutely the best!! She's so organized, brand kno Brought my 2018 Mercedes c63s in for break in service this week. Service advisor Emily Peterman is absolutely the best!! She's so organized, brand knowledgeable,and always friendly.I noticed her service write-up's are very detailed and double checked with the client for accuracy. Technician Wayne did a great job as well.Emily and Aristocrat Mercedes will always have my business!!! More
Great service! Was pleased with the service I received at Aristocrat Motors—they got me checked in and out with a loaner car very quickly. I am always impressed wit Was pleased with the service I received at Aristocrat Motors—they got me checked in and out with a loaner car very quickly. I am always impressed with the courteous and professional service I receive when I get my car serviced. Thanks! More
Great experience. No pressure, easy to work with, low time investment. The whole experience was stretched out over almost two months and that was due to the car being No pressure, easy to work with, low time investment. The whole experience was stretched out over almost two months and that was due to the car being delivered from South Africa. Overall, from test drive to dealing to paperwork, it took less than three hours max. Great experience. More
Excellent professional and friendly service. Great service and feel very well my car is in good hands . Joe Sauceda my adviser was very professional explain me about my car needs to be done Great service and feel very well my car is in good hands . Joe Sauceda my adviser was very professional explain me about my car needs to be done More
Great outcome for one of travelers worst fear On a tight schedule traveling from southern Kansas to Chicago, on Thursday before a holiday weekend when an "indicator light" illuminates on the contr On a tight schedule traveling from southern Kansas to Chicago, on Thursday before a holiday weekend when an "indicator light" illuminates on the control panel of our 2007 MB GL450. Pulled into Aristocrat Motors, walked in without an appointment. We we're met at the front door by a salesman, who without any delay, courteously walked us to the service department and introduced us to Emily one of the service representatives. She understood our concerns about our tight schedule and being away from our home MB dealer. The service department worked us into their schedule. They promptly identified the problem and fortunately had the appropriate replacement parts. They washed and cleaned the car and had it back to us in a reasonable time. The dealership provides a clean comfortable waiting area with snacks. None-the-less they offered and provided us lunch from Panera. The service representative was very pleasant and kept us appraised of the service progress. MB repairs are always costly but the charges were appropriate and fair More
Great Service Nick and service dept. did a great job on getting car serviced on short notice. Service is always 5 Star! I have never had a problem with the service. Nick and service dept. did a great job on getting car serviced on short notice. Service is always 5 Star! I have never had a problem with the service. More
Service check up In for service check. Great customer care, as always, from Dan Garcia. I appreciated having a loaner vehicle while my auto was being serviced. Thanks! In for service check. Great customer care, as always, from Dan Garcia. I appreciated having a loaner vehicle while my auto was being serviced. Thanks! More
Repair work Friendly and efficient. They let you know what needs to be done and the cost. No surprise add-ons. Everyone is courteous and helpful. An outstanding w Friendly and efficient. They let you know what needs to be done and the cost. No surprise add-ons. Everyone is courteous and helpful. An outstanding waiting area. Getting back a clean car is also a plus. More
Service Todd, is great to work with. He is very knowledgeable on my car and is a great " go to person" for any questions I may have on the car.. It is a pl Todd, is great to work with. He is very knowledgeable on my car and is a great " go to person" for any questions I may have on the car.. It is a pleasure to work with Todd. More
Pleased for Years Nick has been great to work with since Rodney is no longer available on the Mercedes side. Great service and he is very knowledgeable. I’ll be back. Nick has been great to work with since Rodney is no longer available on the Mercedes side. Great service and he is very knowledgeable. I’ll be back. More