Aristocrat Motors
Merriam, KS
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Quick Fix First visit for a minor issue. Fixed the problem promptly and also updated two software packages. Great facilities, very friendly personnel. I have ex First visit for a minor issue. Fixed the problem promptly and also updated two software packages. Great facilities, very friendly personnel. I have experience with Aristocrat dating back over 20 years. Good then, great now. More
Outstanding and personal Took extra effort to fix minor seat issue. Very personal touch. Does not get better! No friction to get loaner car. Great work. Looking forward to new Took extra effort to fix minor seat issue. Very personal touch. Does not get better! No friction to get loaner car. Great work. Looking forward to new facilities More
Visit 7/10/2018 I took my 2015 Land Rover in for service on 7/10. It was due for oil change and tire rotation and balance. The dealership is under reconstruction and I took my 2015 Land Rover in for service on 7/10. It was due for oil change and tire rotation and balance. The dealership is under reconstruction and Land Rover service check-in is in a temporary trailer. I went through the normal process and was transported to another location by golf cart as I was a "waiter". The dealership has done an excellent job with the logistics during construction. The waiting area is extremely nice with a variety of beverages and snacks for the customer. I also needed rear brakes necessitating a longer wait than I expected. The additional work was completed in about 30-40 minutes and i was picked up by the service advisor, Tony Tutera, and returned to the trailer for settling up. My car was washed and sitting outside ready to go. Tony was courteous and professional. The surroundings, albeit congested due to the construction, were successfully circumvented due to the excellent planning by the dealership. Great experience! More
It has always been a pleasure. In and out quickly. There is always a cold beverage. Just so happy to have Donnie Hicks as my service advisor. Absolutely love this place. In and out quickly. There is always a cold beverage. Just so happy to have Donnie Hicks as my service advisor. Absolutely love this place. More
Excellent customer service and knowledge. Very patient and informative. Joe is communicative and professional. Chris and team are incredibly knowledgeable, helpful , honest and personable. I k Very patient and informative. Joe is communicative and professional. Chris and team are incredibly knowledgeable, helpful , honest and personable. I know I am receiving consultations and recommendations verses a sales pitch. 100% recommendation! More
Excellent Matt Minir was great to work with. Wonderful service. They have always treated me with great respect. Enjoy doing business with them. Would highly rec Matt Minir was great to work with. Wonderful service. They have always treated me with great respect. Enjoy doing business with them. Would highly recommend this dealership. More
1st service since purchase. Thank you for making my 1st service since purchasing my vehicle easy, fast & friendly. A special shoutout to Joe Sauceda for being understanding & he Thank you for making my 1st service since purchasing my vehicle easy, fast & friendly. A special shoutout to Joe Sauceda for being understanding & helpful with all my silly questions. Thanks from another satisfied customer More
First Mercedes Great buying experience with the entire Aristocrat team for our first Mercedes. They truly set themselves apart by listening and working to meet our Great buying experience with the entire Aristocrat team for our first Mercedes. They truly set themselves apart by listening and working to meet our needs. J.C. Cobbins, Judy Joy and Cheryl Law were tremendous and provided a first class experience. More
Exceptional & Timely Service Great experience with our service advisor, Donnie, who was professional & knowledgeable! Car was returned on time and washed to perfection. The loaner Great experience with our service advisor, Donnie, who was professional & knowledgeable! Car was returned on time and washed to perfection. The loaner car girl, forgot her name, is always great to work with too !!! More
Service review Each time I have had to get my auto serviced, I've received courteous and excellent service. Each time my car was washed and returned to looking lik Each time I have had to get my auto serviced, I've received courteous and excellent service. Each time my car was washed and returned to looking like a new car. I was provided with a loaner each time which enabled me to go about with my busy schedule. Over all excellent service. More