Aristocrat Motors

Turbo issue on LR2 with 60,000 miles I took the 2015 LR2 to the shop because of an intermittent Turbo. Sometimes it is great sometimes it is not. I told them at that time it was working I took the 2015 LR2 to the shop because of an intermittent Turbo. Sometimes it is great sometimes it is not. I told them at that time it was working great at times. They said they would check it out. They hooked it up to their machine which takes about 5 minutes and came to a conclusion the Turbo was bad and needed changed. They did nothing to find out why it would work perfect sometimes and not work at all other times, quoted $3500.00 to fix it. I questioned it and was told well that is the code we got and so it needs changed. There are a lot of factors that make the turbo operate but one thing I know is turbos don’t work part time and are bad. I felt it was something to do with the Waistgate opening prematurely but was told it was the Turbo. Turbos which are bad are bad.....They do not work part time. I’ve read up and Land Rover has had a lot of problems with this issue. I got charged $147.00 for the 5 minute diagnostic to tell me what I already told them. I just wish dealers would do more to find the real issue rather than just going off of a machine. More

Excellent,Quality Service Our new GLS 450 had the first scheduled maintenance July 9th. Donnie Hicks was our service advisor. He was phenomenal! A Big Thank you to Donnie! Our new GLS 450 had the first scheduled maintenance July 9th. Donnie Hicks was our service advisor. He was phenomenal! A Big Thank you to Donnie! Our salesperson Chris has always been a constant source of support, knowledge and patience. He’s always gone out of his way to answer our concerns or questions! We chose to buy from Aristocrat due to Chris and his professionalism and dedication. Our experience with Donnie in the service dept., has proved to be just as invaluable to us! Thank you Both! MJT More

Work on. an older Mercedes We had had our old Mercedes in another dealer and had not experienced good quality care for the older car and a missed diagnosis. Aristocrat took th We had had our old Mercedes in another dealer and had not experienced good quality care for the older car and a missed diagnosis. Aristocrat took the time to find out what the problem was and tried several options and work with us to correctly diagnose the problem and fix it. We will use them again . More

Excellent service My Porsche is a 2005 Carerra S 911. I have worked with Todd Hurlbutt for 13 years. My car is serviced, my questions answered, all in a true profess My Porsche is a 2005 Carerra S 911. I have worked with Todd Hurlbutt for 13 years. My car is serviced, my questions answered, all in a true professional manner. More

Super Good Service! Did a wonderful job as always! Very professional when coming to get my car and returning it. Very easy to talk with over the phone and they seem to al Did a wonderful job as always! Very professional when coming to get my car and returning it. Very easy to talk with over the phone and they seem to always out customers first! More

Quick Fix First visit for a minor issue. Fixed the problem promptly and also updated two software packages. Great facilities, very friendly personnel. I have ex First visit for a minor issue. Fixed the problem promptly and also updated two software packages. Great facilities, very friendly personnel. I have experience with Aristocrat dating back over 20 years. Good then, great now. More

Outstanding and personal Took extra effort to fix minor seat issue. Very personal touch. Does not get better! No friction to get loaner car. Great work. Looking forward to new Took extra effort to fix minor seat issue. Very personal touch. Does not get better! No friction to get loaner car. Great work. Looking forward to new facilities More

Visit 7/10/2018 I took my 2015 Land Rover in for service on 7/10. It was due for oil change and tire rotation and balance. The dealership is under reconstruction and I took my 2015 Land Rover in for service on 7/10. It was due for oil change and tire rotation and balance. The dealership is under reconstruction and Land Rover service check-in is in a temporary trailer. I went through the normal process and was transported to another location by golf cart as I was a "waiter". The dealership has done an excellent job with the logistics during construction. The waiting area is extremely nice with a variety of beverages and snacks for the customer. I also needed rear brakes necessitating a longer wait than I expected. The additional work was completed in about 30-40 minutes and i was picked up by the service advisor, Tony Tutera, and returned to the trailer for settling up. My car was washed and sitting outside ready to go. Tony was courteous and professional. The surroundings, albeit congested due to the construction, were successfully circumvented due to the excellent planning by the dealership. Great experience! More

It has always been a pleasure. In and out quickly. There is always a cold beverage. Just so happy to have Donnie Hicks as my service advisor. Absolutely love this place. In and out quickly. There is always a cold beverage. Just so happy to have Donnie Hicks as my service advisor. Absolutely love this place. More

Excellent customer service and knowledge. Very patient and informative. Joe is communicative and professional. Chris and team are incredibly knowledgeable, helpful , honest and personable. I k Very patient and informative. Joe is communicative and professional. Chris and team are incredibly knowledgeable, helpful , honest and personable. I know I am receiving consultations and recommendations verses a sales pitch. 100% recommendation! More