Aristocrat Motors
Merriam, KS
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1995 Porsche Carrera 993 Took the Porsche in for a PPI. The service was EXCELLENT and I was impressed with their efficiency and care. Got in and out quickly! Great job and Took the Porsche in for a PPI. The service was EXCELLENT and I was impressed with their efficiency and care. Got in and out quickly! Great job and I also want to give a shout out to Joe Sauceda! He was great to deal with and very professional. Thanks Aristocrat! More
Beyond Merely Excellent Aristocrat's dealership is a 250-mile round trip from my home, and worth every mile even for an oil change and checkup. Tremendous depth of experience Aristocrat's dealership is a 250-mile round trip from my home, and worth every mile even for an oil change and checkup. Tremendous depth of experience and top-quality work in their service department, combined with an ace team of service advisors and unrivaled customer service, places Aristocrat far beyond the ordinary - and in the past fifteen years I've had maintenance done in Jaguar/Land Rover dealer shops from Los Angeles to St. Louis. Experience tells me the deciding factor in choosing from whom to buy a car should always be their service department. This Range Rover Sport is my third consecutive Land Rover and there is no doubt I'll be buying my next one from Aristocrat. More
Service department The service department at Aristocrat is top notch. Always pleasant and accommodating. Service representative Tony Tutera is very helpful. I highly The service department at Aristocrat is top notch. Always pleasant and accommodating. Service representative Tony Tutera is very helpful. I highly recommend the service department. More
Great Service This is by far the best service experience we have had! Dan has great familiarity with me and knows everything about my vehicles. If theres ever a con This is by far the best service experience we have had! Dan has great familiarity with me and knows everything about my vehicles. If theres ever a concern, he always has a helpful suggestion. I appreciate the timeliness and the accommodation. Couldn't be more pleased! More
Best in class service by Aristocrat Service Team at Aristocrat Motors is beat in class. The communication is excellent and the quality of work is five star. Highly recommend Aristocrat Service Team at Aristocrat Motors is beat in class. The communication is excellent and the quality of work is five star. Highly recommend Aristocrat Motors for sales and service More
Excellent, prompt service. I received immediate attention when I arrived at the scheduled time. The work was finished on time and the check out procedure was quick and easy. An I received immediate attention when I arrived at the scheduled time. The work was finished on time and the check out procedure was quick and easy. And the work was done correctly. .Also had the best car wash ever!! More
New 2018 Range Rover Velar with electronic issues-warranty Parking aid was coming on every time we stopped at a stop sign or got close to other cars, very annoying noise all the time. Radio sometimes not worki Parking aid was coming on every time we stopped at a stop sign or got close to other cars, very annoying noise all the time. Radio sometimes not working too.. The service dept. put in new front sensors and loaded on all new software. That took care of the problem. They had my car for 10 days, I told them to not give it back to me until it was fixed!!! Had only a little over 600 miles on it so I was not expecting to have to deal with this major of a problem since it is a high-end car. But problems do happen and Dan wanted it fixed as badly as I did. I'm an Acura person, had 3 before I decided to try this neat Range Rover. All seems to be well now so I will be a happy camper if it continues to stay that way. More
Dan the man Air quit working. Dropped off the car and Dan Garcia had my loaner waiting. He sent me a text so if I needed anything I could text him. Great communic Air quit working. Dropped off the car and Dan Garcia had my loaner waiting. He sent me a text so if I needed anything I could text him. Great communication and they got everything fixed. Dan was out to lunch when I came to pick up the car and one of the other guys stepped right in and helped. Also the enterprise loaner team is very friendly. Great experience. Thanks Aristocrat. More
New SUV Purchase - My wife and I were celebrating our anniversary a few weeks late, taking a short weekend trip to KC for a concert, dinner and most importantly to purch My wife and I were celebrating our anniversary a few weeks late, taking a short weekend trip to KC for a concert, dinner and most importantly to purchase a new vehicle. After doing online research for over a year, and pre-arranging financing through our bank, we made the decision to buy an MB SUV. We picked four choices online, and headed to Aristocrat - Unannounced. We were dressed very casually, as this was a getaway weekend. The receptionist was great, as three male salesmen didn't have time for us. Luckily, Judy Joy was there and happy to help us - in our t-shirts and shorts. We informed Judy that we were there to buy a car - not lease - today, and we had 72 minutes to get it done. (Had to get to the hotel and the concert.) We checked out the four cars on our list, and two were available to drive. I drove both, and my wife picked the bigger car. we came back, made one offer, and it was accepted through the sales manager JC, who was very gracious in every respect. Spoke to Cheryl about some accessories, and got out in 75 minutes. Most of our time spent that day was waiting on our bank, as it was a Friday. We decided to come back the next day to pick up the car, and that took some time, as we needed some instruction, having driven a much older Volvo for many years. Everyone that we actually worked with was pleasant, courteous and professional. The only disappointment was that we were treated like a hot potato by three male salesmen. Everything else went without a hitch, and we will be happy to deal with Aristocrat in the future. More
Repair Got me in quickly for unusual noise. Diagnosed and remedied. First class customer service. Provided a superb loaner for two days which I enjoyed drivi Got me in quickly for unusual noise. Diagnosed and remedied. First class customer service. Provided a superb loaner for two days which I enjoyed driving. More