Aristocrat Motors
Merriam, KS
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Good Service I always have exceptional service provided by this dealership and feel comfortable with the entire process from beginning to end. I can thank Matt Min I always have exceptional service provided by this dealership and feel comfortable with the entire process from beginning to end. I can thank Matt Minor!! More
Service Flawless from driving in to the time I was out, consistent with a Porsche experience, team is ultra professional. New facilities are also a plus. Flawless from driving in to the time I was out, consistent with a Porsche experience, team is ultra professional. New facilities are also a plus. More
Scheduled Maintenance -Excellent Service! Brought my 2010 LR2 in for scheduled 90K service. gave me a beautiful loaner for the day .Called with the one minor recommendation - a balance - and e Brought my 2010 LR2 in for scheduled 90K service. gave me a beautiful loaner for the day .Called with the one minor recommendation - a balance - and everything done on time as always. More
Good experience The service was fine. In and out as expected. Did a great job and answered my questions. Beautiful facility. Waiting area was quite comfortable wi The service was fine. In and out as expected. Did a great job and answered my questions. Beautiful facility. Waiting area was quite comfortable with more than adequate amenities. More
Lighting issue Immediate troubleshooting and service by service rep. Matt has always been very responsive and effective in a friendly manner. A real asset to Aristoc Immediate troubleshooting and service by service rep. Matt has always been very responsive and effective in a friendly manner. A real asset to Aristocrat Motors More
Dan Garcia & Kevin Smell tops at Range Rover. Dan Garcia and Kevin Smell have been our contacts at Land Rover for more than 15 years and have always worked to satisfy our service needs as they occ Dan Garcia and Kevin Smell have been our contacts at Land Rover for more than 15 years and have always worked to satisfy our service needs as they occurred. They go the extra mile for our needs to be met. We are on our third Range Rover and have, at times needed special guidance and attention. These two are top notch. All others in the service department are also very attentive and go our of their way to make our experience positive. More
Great service I dropped off my Cayenne due to the check engine light being on. Todd Hurlburt was courteous and scheduled me with a nice loaner. Car was available at I dropped off my Cayenne due to the check engine light being on. Todd Hurlburt was courteous and scheduled me with a nice loaner. Car was available at the time promised and at the price quoted. Great service! More
Always Exemplary Every time I service my vehicle at Aristocrate my time xperience is nothing shy of outstanding. My vehicle is always serviced correctly, in the time Every time I service my vehicle at Aristocrate my time xperience is nothing shy of outstanding. My vehicle is always serviced correctly, in the time promised and with excellent communication. The vehicle is always clean and ready when I arrive. More
Their service drastically deteriorated they damaged two different cars. Service tech denied that they caused the damage but more then willing to make the repair. Therefore, inferred that they damaged two different cars. Service tech denied that they caused the damage but more then willing to make the repair. Therefore, inferred that I was taking advantage of them and a liar. Will never do business with this company and have switched to the Benz Dealership in Columbia. I have nothing but good things to say about the dealership in Columbia... polite, genuinely friendly and professional. More
Terrible Customer Service Cust Svc terrible if you are Native American and a female, and didn't purchase your $50,000 Range Rover from them. Kevin Smell should not work in cus Cust Svc terrible if you are Native American and a female, and didn't purchase your $50,000 Range Rover from them. Kevin Smell should not work in customer service. The dealership did not wait for the outcome of LandRover's decision for good will to assist in a $5,700 repair of a rover with only 68,000 miles on it. They just told me "no good-will will be offered". No explanation or anything. I got this in an email, with ONLY this statement. I went and traded my loved car as I didn't have that kind of cash lying around and took a loan for $10,000 over the asking price of another vehicle, ONLY to be told by Land Rover that they had not decided anything on good-will! After calling and speaking with Kevin Smell, he was non-empathetic AT ALL and said they can overrule LandRover at the dealership and just wanted to keep the vehicles moving through service!! REALLY?! More