Aristocrat Motors
Merriam, KS
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Customer service for luxury dealer is sub par. They take care of your basic needs but have very little customized service, staff is adequate but not overly friendly and they do not work to maintain They take care of your basic needs but have very little customized service, staff is adequate but not overly friendly and they do not work to maintain your business after you purchase, I’ve had several luxury vehicles from other dealerships and even lesser dealerships with better service. They are fine but they will not bend over to keep you around. Car is never cleaned out or vacuumed as has been at less expensive dealers. And they seem to always find a reason to fix something that is not needed. More
Exceptional service We needed a brake service fast and were accommodated the same day.with excellent service. We definitely recommend them highly! Thank you Charles and D We needed a brake service fast and were accommodated the same day.with excellent service. We definitely recommend them highly! Thank you Charles and Don. More
Another great experience Donnie was ready for my arrival early that morning to have my E class serviced. He had my paperwork ready and the loaner was clean and ready. Mid-af Donnie was ready for my arrival early that morning to have my E class serviced. He had my paperwork ready and the loaner was clean and ready. Mid-afternoon, Donnie called to inform me that my car was ready. When we met, we reviewed the services that were completed. In addition, he reviewed 2 items that do not need immediate attention but should be watched in the future. I appreciate the honesty from a service partner as I do not feel like they are simply trying to fix something to generate revenue. The car was cleaned and vacuumed for me to head home. Great service experience. Thank you. More
A Great First Time Porsche Buying Experience! I first visited Aristocrat Motors in May of last year to learn first hand what Porsche and Aristocrat had to offer. Due to a retirement, Katya became I first visited Aristocrat Motors in May of last year to learn first hand what Porsche and Aristocrat had to offer. Due to a retirement, Katya became my sales associate soon after this first visit. She has been helpful, patient with my questions, and tolerant of my delivery idiosyncrasies. Most importantly, I made a late change to my order in the week prior to my “lock date” and Katya successfully got the changes made and provided me with paperwork proving that everything was as requested. I would gladly, and without reservation, recommend her to anyone looking for a new Porsche. More
LR service car was returned in spotless condition, service was completed on time ,loaner was clean and smelled nice, all issues were addressed in one service car was returned in spotless condition, service was completed on time ,loaner was clean and smelled nice, all issues were addressed in one service visit More
service 2018 Jaguar The remodeled dealership is absolutely Beautiful, my daughter and I toured the entire facility while we waited on the completed service. We even test The remodeled dealership is absolutely Beautiful, my daughter and I toured the entire facility while we waited on the completed service. We even test drove the New 2020 Mercedes 350. Oh my what a fantastic vehicle it is. We worked with Nick and he was very knowledgeable and pleasant . Dan Garcia took care of everything we needed in service and he is always a pleasant and courteous. More
Great experience as always! My brake light came on so I took it in. It was an expensive repair but the honesty of Aristocrat is wonderful. It was an extended warranty part and wa My brake light came on so I took it in. It was an expensive repair but the honesty of Aristocrat is wonderful. It was an extended warranty part and was taken care of. The part was in stock and they said it could be done in 2 hours. Since it was lunchtime, they offered me a complimentary lunch!!! I also had time to view all the cars in the new showrooms. A great day. Thank you!!! More
First Time Cayenne Service at Aristocrat From my greeting, the loaner vehicle, Joe, the servicing...everything was top notch. I would give more stars if I could! Plan on returning for servi From my greeting, the loaner vehicle, Joe, the servicing...everything was top notch. I would give more stars if I could! Plan on returning for service as we need it! More
Aristocrat Porsche Awesome All Around! Our salesperson, Katya, made our buying experience #1 top notch experience. She was knowledgable with everything about the cars and with all processe Our salesperson, Katya, made our buying experience #1 top notch experience. She was knowledgable with everything about the cars and with all processes. This is our second car we have purchased from Aristocrat and both were exceptional experiences! More
Remarkable experience. The level of attention and accommodation from both the sales person, Bill Wilkerson, and the sales manager, Chuck O'Brien, was remarkable. I can't im The level of attention and accommodation from both the sales person, Bill Wilkerson, and the sales manager, Chuck O'Brien, was remarkable. I can't imagine a better experience in any industry. I wouldn't buy a car from any other place. More