
Aristocrat Motors
Merriam, KS
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Simply the Best I have owned luxury cars for 25 years. I have never had an experience at any dealership which rivals Aristocrat Motors. I have purchased many vehicles I have owned luxury cars for 25 years. I have never had an experience at any dealership which rivals Aristocrat Motors. I have purchased many vehicles from Aristocrat and plan to continue to do so. From the moment I drive into the dealership, rather it's for service, browse the inventory, or to drive away with something new, the entire experience beginning to end is top notch. The people and the facilities are fantastic, and the customer service exemplary. Friendly, never stuffy, and always professional. This dealership is simply the best. More
First time service appointment I drove down from Des Moines Iowa for my first 10,000 mile service appointment. As I pulled up, I stopped looking for the service entrance and then I I drove down from Des Moines Iowa for my first 10,000 mile service appointment. As I pulled up, I stopped looking for the service entrance and then I saw a man waving me his direction. This man was wonderfully welcoming and upbeat. He was incredibly helpful and service oriented. His name is Rodney. The waiting area is clean and quiet, my car was serviced and delivered as promised and I am a very happy Porsche owner!! More
It takes a village I’ve been servicing my 2010 Jaguar XF at Aristrocrat for years, so it was only natural that I purchase my new vehicle from them. With a special thanks I’ve been servicing my 2010 Jaguar XF at Aristrocrat for years, so it was only natural that I purchase my new vehicle from them. With a special thanks to my parts advisor Dean, mechanic Noah, and service manager Dan, I walked away in a beautiful 2018 Jaguar F-Pace. I couldn’t be happier with my choice and I wouldn’t have done it without the continued support of the amazing team of individuals at Aristocrat. More
Excellent Experience Outstanding customer service in Porsche Service Department. Received warm greeting. Given a car to drive while my car was being serviced. Service d Outstanding customer service in Porsche Service Department. Received warm greeting. Given a car to drive while my car was being serviced. Service done in timely manner. Car was even washed when returned. Highly recommend. More
Outstanding Response to a Critical Situation. My Range Rover overheated and developed a coolant leak at a local shopping center; I called Aristocrat Motors, my dealer, on how to proceed. Tony Tut My Range Rover overheated and developed a coolant leak at a local shopping center; I called Aristocrat Motors, my dealer, on how to proceed. Tony Tutera, Range Rover Service Advisor, advised the use of a flatbed towing truck rather then driving it to the shop. Tony was waiting for me when I arrived and after examination the wisdom of not driving my car to the shop was apparent. Major problems were found and all was repaired expertly under Tony's guidance. I was provided a loaner to drive until the work was completed. I have been a customer of Aristocrat Motors since 2003; this is now my third vehicle with them and I have always been more than satisfied. A tip of the hat to Tony! In fact, all of the staff including including Dan Garica another Service Advisor and Kevin the Service Manager are excellent. More
First Class Experience Purchased our second Porsche from Aristrocrat in the past 18 months. No big sales push, just let you enjoy the experience. Staff is superb. Katya Baso Purchased our second Porsche from Aristrocrat in the past 18 months. No big sales push, just let you enjoy the experience. Staff is superb. Katya Basov was our Sale Rep when we bought my wife her Macan last year. Went back to her when we purchased our 911 4S. I had a realistic price point differential for my trade in. They came close. We both were happy. Would be remiss if I didn't say something about their service department and Todd Hurlburt. Excellent in all respects. Entire team doesn't just say they want their customers to have a positive experience, they make sure you do. New facility is great! More
Great customer care I received great personalized service. Matt knew the complete history of my car. He was able to offer now and later repairs. I could not imagine takin I received great personalized service. Matt knew the complete history of my car. He was able to offer now and later repairs. I could not imagine taking my car anywhere else. More
first class service Attention to detail and prompt friendly manner - Todd has always been my Service Mgr and does an outstanding job. And the new bldg is spectacular! Attention to detail and prompt friendly manner - Todd has always been my Service Mgr and does an outstanding job. And the new bldg is spectacular! More
Great people to work with I purchased a Porsche Macan without leaving my house in Florida. Everything was handled quickly and Nathan Tague was a great guy to work with. When I I purchased a Porsche Macan without leaving my house in Florida. Everything was handled quickly and Nathan Tague was a great guy to work with. When I flew in to pick up the car Nathan was waiting for me at the airport, even after my flight was 4 hours late to bring me to the dealership. I was in the dealership and out in less than an hour and truly love the car. More
service update The experience was excellent as it always is. Quick to get you out of there and on time on getting the car back. I would recommend the service team The experience was excellent as it always is. Quick to get you out of there and on time on getting the car back. I would recommend the service team on the Porsche side every time. More