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Ardmore Toyota

Ardmore, PA

4.9
497 Reviews

219 E. Lancaster Avenue

Ardmore, PA

19003

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Showing 497 reviews

July 28, 2018

A total waist of time Me and my husband are new in the US. We entered Toyota Ardmore in order to lease a car. We have been talking via emails and appointments for one m More

by Ofrat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Viviana
Aug 02, 2018 -

Ardmore Toyota responded

It's unfortunate to hear that you had such a difficult time during your visit. We strive to provide our guests with excellent customer service and we regret you did not experience that standard of service during your visit. I would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact me directly with the information provided below. Sincerely, Frank Sorrentino, General Sales Manager, Ardmore Toyota fsorrentino@ardmoretoyota.com

March 16, 2018

Great to work with Ron Peoples It was a pleasure to work with Ron Peoples at Ardmore Toyota when buying a new car recently. He was friendly and knowledgeable and did not try to tal More

by ---
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Peoples
Mar 18, 2018 -

Ardmore Toyota responded

Your great feedback truly made our day! We work incredibly hard at Ardmore Toyota to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come! Sincerely, Frank Sorrentino, General Sales Manager, Ardmore Toyota fsorrentino@ardmoretoyota.com

March 15, 2018

Easy Wonderful Experience I’ve been a customer for 14 years, and I must say that service this time around was a breeze. Thanks Ron for a great experience! More

by Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selina Johnson, Ron Peoples
Mar 18, 2018 -

Ardmore Toyota responded

Jo, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review! If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Frank Sorrentino, General Sales Manager, Ardmore Toyota fsorrentino@ardmoretoyota.com

January 02, 2018

Great Salesmanship Excellent experience all around, Q made the whole process smooth and enjoyable. Would highly recommend his services to all my friends. Very happy wit More

by chris coghlan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qasim Azad
Jan 02, 2018 -

Ardmore Toyota responded

Thank you for this wonderful review! I will be sure to pass on your compliments to Q. Please let us know if we can assist you with anything else. Sincerely, Frank Sorrentino, General Sales Manager, Ardmore Toyota fsorrentino@ardmoretoyota.com

December 29, 2017

Service is the key You can purchase a Toyota anywhere. It's service after the sale that counts and that is where Ardmore excels. Thank you Drew for all the great work a More

by RJOPR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Hrycko
Dec 29, 2017 -

Ardmore Toyota responded

Ralph, once again I would like to thank you for your review and for your kind words on behalf of Drew. I'll make sure they get passed along and will continue to work to ensure we give our customers the best possible service. If there's anything else you need, please let us know! Best, Josh Fletcher, Service Director, Ardmore Toyota - jfletcher@ardmoretoyota.com

November 01, 2017

Ardmore Toyota Stand up to their Promise I had issues with one staff member screwing up the deal I was working on with him ,General Manager Frank took care of the incident so beautifully and More

by piyush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The General Manager Frank , Used car manger Dan., Bobby Tahmas
Nov 13, 2017 -

Ardmore Toyota responded

I appreciate you taking the time to update your review and am glad to see that we were able to turn everything around for you. It's important to us that we take care of our customers and that they're able to drive off the lot satisfied with their experience. I'm glad this was the case for you and I hope that if there's anything else you need, you won't hesitate to let us know. Best, Bruce Daroff, New Car Sales Director, Ardmore Toyota - bdaroff@ardmoretoyota.com

October 19, 2017

Good customer service Ardmore Toyota was quite a drive for us from Maryland but it was worth the trip. I felt very comfortable working with Aaron Serious. The price was goo More

by paulie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Serious, Aaron Serious
Oct 24, 2017 -

Ardmore Toyota responded

Paulie, thank you for taking the time and driving/traveling from Maryland to see Aaron and the Ardmore Toyota team. We appreciate the kind and sincere comments as well as the recommendations. We will be there for you for many years to come. Enjoy your new car. Best Regards, Bruce Daroff, New Car Sales Director, Ardmore Toyota - bdaroff@ardmoretoyota.com

September 19, 2017

Best Dealership, Best Service, Best Salesperson! I recently purchased a 2017 Toyota Rav4 from Ardmore Toyota. After visiting more than 15 dealerships I thought I was not going to be able to find my d More

by noor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qasim Azad
Sep 19, 2017 -

Ardmore Toyota responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Qasim was able to meet your needs. At Ardmore Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, Bruce Daroff, New Car Sales Director, Ardmore Toyota - bdaroff@ardmoretoyota.com

August 01, 2017

Have never been so mistreated. My sister and I drove from Delaware looking at a particular used Toyota Camry.After our test drive and letting the salesman Londale Walden know that w More

by your dealership is terrible
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales manager I only know as Harry, Londale Walden
Aug 15, 2017 -

Ardmore Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience so we may go over this in more detail. Sincerely, Bruce Daroff, New Car Sales Director, Ardmore Toyota - bdaroff@ardmoretoyota.com

June 30, 2017

Great salesperson We had a great time with Londale Walden, the very best salesperson encountered on a long list of salespeople we spoke with while searching for a vehic More

by Bravolady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Londale Walden, Tori Misuraco
Jul 03, 2017 -

Ardmore Toyota responded

What an enjoyable review to read! It is reassuring to know Londale provided you with a hassle-free and great shopping experience. Ardmore Toyota’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling satisfied about your experience. Don’t hesitate to call or stop in should you have any questions. Best regards, Bruce Daroff, New Car Sales Director, Ardmore Toyota - bdaroff@ardmoretoyota.com

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