Back

Ardmore Toyota

Ardmore, PA

4.9
497 Reviews

219 E. Lancaster Avenue

Ardmore, PA

19003

Directions

Filter Reviews by Keyword

By Type

Showing 497 reviews

June 02, 2022

Theresa Wainwright and Quasim “Q” are extremely knowledgeable about Toyota products and financing. They are the ultimate “Dynamic Dual!” COVID had an impact on my delivery but because of them, I ne More

by On the Road
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Snell, made sure my vehicle was nearby so I could transfer personal items. , Qasim Azad, Theresa Wainwright
Jun 02, 2022 -

Ardmore Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Frank Sorrentino, General Sales Manager, Ardmore Toyota, 610-645-5000, x255, fsorrentino@ardmoretoyota.com

May 15, 2022

I purchased a previously owned Toyota Avalon form this dealer a number of years ago at the time was satisfied with the car and the staff at that time. Recently my wife and I went there to see about buyin More

by Carshopper
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven McGuire
May 18, 2022 -

Ardmore Toyota responded

While I am disappointed to read your review and comments, I do want you to know that we take the security and privacy of our customers very seriously and that is why we have protocols in place. Our customers are important to us and that is why we take steps to protect them and their identity, and also to protect the dealership. We did speak about this when you visited our dealership that evening, and if you would like, I would be happy to discuss this with you further. I apologize again if you are not happy with the steps we take. I do welcome the opportunity to speak to you again. Kindly, Frank Sorrentino, General Sales Manager, Ardmore Toyota, 610-645-5000 x255, fsorrentino@ardmoretoyota.com

April 21, 2021

I was on the market for A Toyota Tacoma and I did get in touch with Admore Toyota and the product specialist Austen Reid help me on the process . Service was excellent from the beginning to the End Def More

by ecastanet62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austen Reid
Apr 23, 2021 -

Ardmore Toyota responded

Thank you so much for this lovely review! We feel so grateful that you chose us for your automotive needs. It's wonderful to hear Austen and our team were helpful during your visit and that you love your new Toyota Tacoma. If you have any questions, please don't hesitate to reach out to us again. Best, Frank Sorrentino, General Sales Manager, Ardmore Toyota fsorrentino@ardmoretoyota.com

February 27, 2021

I purchased a used 2018 Highlander from this dealer and I am very disappointed with the service I got from them ,they agree to clean the headliner . So they kept the car for two weeks for cleaning ,but they More

by miroslawkrynicki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John
Mar 08, 2021 -

Ardmore Toyota responded

Thank you for taking my call, I’m glad we were able to discuss your concerns. We take pride in treating all our customers with respect. Our goal is to always provide exceptional service. Now that we have spoken my hope is that we can satisfy your concerns. Please don’t hesitate to contact me directly. Thank you, Frank Sorrentino, General Sales Manager, 610-645-5000 x.255, fsorrentino@ardmoretoyota.com.

December 05, 2020

My husband and I purchased a brand new 2021 Sienna LE this afternoon from Ardmore Toyota. We are super pleased with our experience, working with Frank Lynch, who is knowledgeable and experienced. He answ More

by Elainemltan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Lynch
Dec 07, 2020 -

Ardmore Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Frank Sorrentino, General Sales Manager, Ardmore Toyota fsorrentino@ardmoretoyota.com

July 06, 2020

Excellent experience while buying a car This review is posted very late. I got my Camry XLE in March 2010 (over 10 years ago) and the whole buying experience was extremely smooth. The salesp More

by InnovativeDoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Reese
Jul 08, 2020 -

Ardmore Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Frank Sorrentino, General Sales Manager, Ardmore Toyota fsorrentino@ardmoretoyota.com

June 17, 2019

Buyer beware for used cars, otherwise ok My 2007 Prius hybrid battery died there were also other issues going on so I began the search for my next car. I looked at new and used. This dealer h More

by DontPanic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Serious
Jun 19, 2019 -

Ardmore Toyota responded

Thank you for your feedback. Our customers are our top priority and it’s discouraging to hear about your recent disappointment with your experience at Ardmore Toyota. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We look forward to hearing from you. Sincerely, Frank Sorrentino, General Sales Manager, Ardmore Toyota fsorrentino@ardmoretoyota.com

April 26, 2019

happy with the toyota We were recently looking for a "good little run-around" car...something for "the mister" to use for work, golfing, and running short errands...somethi More

by jbhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Sorrentino, Aaron Serious
May 02, 2019 -

Ardmore Toyota responded

We're happy to hear that everything went well for you! Let us know when we can help you with anything else! Regards, Frank Sorrentino, General Sales Manager, Ardmore Toyota fsorrentino@ardmoretoyota.com

February 02, 2019

Great! Paul (our salesman) was great! By the end of buying my son (17) a preowned car we felt a relationship and determined that we will use the service dep More

by Csherman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Feb 04, 2019 -

Ardmore Toyota responded

It is great to know that we were able to provide you and your son with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Thanks for choosing Ardmore Toyota! Sincerely, Frank Sorrentino, General Sales Manager, Ardmore Toyota fsorrentino@ardmoretoyota.com

August 28, 2018

Grounded a lease The sales manager Dan McBrearty was very helpful. Such a nice guy too! Helped us ground a lease. If you go there be sure to ask for him. More

by Tim5989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan McBrearty
Aug 29, 2018 -

Ardmore Toyota responded

Thank you for taking the time to write this review. We are pleased to hear that Dan was able to provide an efficient and overall positive experience. Sincerely Frank Sorrentino, General Sales Manager, Ardmore Toyota fsorrentino@ardmoretoyota.com

...
8
...