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Ardmore Toyota

Ardmore, PA

4.9
503 Reviews

219 E. Lancaster Avenue

Ardmore, PA

19003

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Showing 503 reviews

October 16, 2009

Do not buy used vehicles from them. They do not disclose to the customers that their used cars ware in major accidents, they repair them and sell as regular "clean cars" with "clean" Carfax reports. Two yea More

by Chudo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
F. Miksit
September 30, 2009

I purchased a 2010 Prius with all of the special options including the solar panel roof, navigation, blue tooth and more! The sales staff and management at Ardmore Toyota are the best in the business and i More

by marquisauto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
September 23, 2009

I had a great experience...again. My first car I bought, Camry, was at Central City Toyota years ago, and I just bought a used Toyota 4Runner from Ardmore Toyota recently. (Both of these dealerships are own More

by fourrunner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rory and Ted
September 15, 2009

I purchased a 2009 Venza V6, AWD, premium package #2, sunroof, navigation, floor mats, wheel locks. Magnetic gray/light gray. Sticker: $38,335 Price paid: $34,220 plus tax, doc fee ($120), and reg More

by mkahn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Thorpe
September 13, 2009

This past Saturday I went to Ardmore Toyota concerned because my Sienna van was slipping and sliding in the rain. I was very worried because it was a definate safety issue and I drive a lot. The service More

by lorrainegd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
September 02, 2009

I contacted the dealer about an internet listing. I was very specific about the exact car and made an appointment to see it that same day. I even asked a follow up question and got a response. When I arr More

by shapshap
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jessica Leonard, MartinFusselman
Sep 10, 2009 -

Ardmore Toyota responded

We appologize that the vehicle you came in for was sold before you arrived. Your time is valuable and we understand that. The 2001 Corolla you were interested in was on the interenet for a very short period of time and sold immediately, as most cars in the price range do, but that is no excuse for us not to contact you beforehand. We have now have added an alert that lets us know when a car gets sold, and who else has an appoitment for that same vehicle. At that point they will be contacted. If you had not taken the time to aware us of your experience, we would not have known to improve this part of our process. Thank You for taking the time to do so, and we appologize again for not contacting you beforehand to save you the trip. If there is anything we can do in the future ot make good on the inconvenience, please let us know.

August 14, 2009

Either I pulled in too many questions or a bait and switch was used on me. I was brought in from an online ad for a 2005 Corolla . Someone from their internet team called me and told me the car was at More

by mias
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim
June 15, 2009

Excellent service experience. Large, comfortable waiting area. Knowledgeable service people...handled job professionally and quickly. Was very pleased. Had purchased a "certified" used RAV-4 elsewhere, but More

by rsilbs
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Intake
March 30, 2009

I've learned my lesson now. Don't buy from a dealer just because they are cheaper than another dealer. Toyota's are great cars but before buying one see my review below with Ardmore Toyota. I recommend th More

by tammyandnatanael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin, Frank, Nick, Ted, Mike
Jul 31, 2009 -

Ardmore Toyota responded

Hi, I'm Brad, owner of Ardmore Toyota. I would like to personally apologize for the experience you had. While we strive to be as good as we can be, there are going to be times that we are not, and this is clearly one of those times. We focus on having good pricing, but more importantly listening to our customers needs, and doing what we can to accommodate them. This was not done with you and I take responsibility for that. If you would like to call me, I would be glad to discus this further and see what we can do to make things better. I take pride in being an active owner who is available for our customers. I look forward to hearing from you.

November 09, 2007

An Excellent purchasing experience. My first visit to An Excellent purchasing experience. My first visit to Ardmore Toyota was in June. A client of mine purchased a new Camry Hybrid. I was impressed More

by toycam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A. J. Bell
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