Ardmore Toyota
Ardmore, PA
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We felt taken care of in every way. The salesman, Michael Karp was like a friend of the family in the way he helped us and he even followed up the next day to see how we were doing with The salesman, Michael Karp was like a friend of the family in the way he helped us and he even followed up the next day to see how we were doing with the new car. Hands down the best car buying experience to date. More
I was treated in a warm, friendly way by everyone. I appreciate the electronic communications that take place throughout the service experience. And my car was inspected quickly. I appreciate the electronic communications that take place throughout the service experience. And my car was inspected quickly. More
My sales agent, Ashley, was very personable. She made me feel valued and appreciated. This was the most pleasant car purchase experience I ever had. She was very knowledgeable with the inside She made me feel valued and appreciated. This was the most pleasant car purchase experience I ever had. She was very knowledgeable with the inside and outside workings of the car. More
I think Ardmore Toyota is first-rate. I like the efficiency and courtesy of all the staff - from drop off and check-in to checkout, everyone is great. I like the text message option with I like the efficiency and courtesy of all the staff - from drop off and check-in to checkout, everyone is great. I like the text message option with service updates and having the chance to give my approval for work that is suggested. Helps me respond in a timely way when I can. Very responsive, strongly interested in customer satisfaction, and professional in every way. More
Competent tech's, cheerful, courteous and helpful "front of house". Highly recommended. Fixed what I thought was going to be a hugh bill for basic service call fee. of house". Highly recommended. Fixed what I thought was going to be a hugh bill for basic service call fee. More
Caleb from sales and Nicole from internet sales did a phenomenal job. I was looking for a 23 model that is not easily available, that too without insane markups but they had one in transit. I decided to phenomenal job. I was looking for a 23 model that is not easily available, that too without insane markups but they had one in transit. I decided to take a chance and call them to see how much their markup was even though they were a long drive away. Point to note, at this point I was fed up with the sly predatory practices of my local dealers and was already distrustful of everything. Upon enquiry, Nicole was super transparent about pricing, availability, etc. on the phone. She emailed me itemized cost breakdown - most dealerships won't do this because they have hidden costs that you'll be told about right before the credit check. I told Nicole about all the recent experiences at my local dealerships and she took her time to explain why I should not worry about anything. This was so refreshing that I decided to drive all the way to work with this dealership. When I went to the dealership for my car, Caleb was handling my sale and did another great job. He knew about cars, we talked about performance parts, classic cars, overlanding, etc. He was very polite and transparent, making sure I had all the information before I said yes to anything. He never tried to coerce me into a sale but made sure I know the details of all supplementary products/services Toyota has to offer. Documentation was a breeze and and he had most documents ready to go even before I arrived. He was patient with my barrage of questions on everything. I left a happy customer and 10/10 would recommend to my friends. I'll be glad if this review helps them in any way. More
I showed up to look at a car that was actually at another dealership. When a similar car on your lot was not exactly what I wanted, Theresa was great in helping me find the perfect car! dealership. When a similar car on your lot was not exactly what I wanted, Theresa was great in helping me find the perfect car! More
Great service, no long wait. Very friendly helpful team. Explained everything thoroughly. The front desk was friendly and checked to see if we needed anything while we were waiti Very friendly helpful team. Explained everything thoroughly. The front desk was friendly and checked to see if we needed anything while we were waiting, and made easy check out More