Ardmore Toyota

Sales and Service: Ardmore Toyota Continues to Deliver I initially reviewed Ardmore Toyota shortly after purchasing my Prius (see original review below). I want to update my review to add that Ardmore Toy I initially reviewed Ardmore Toyota shortly after purchasing my Prius (see original review below). I want to update my review to add that Ardmore Toyota does not simply provide 5-star service to prospective customers; from routine maintenance to service appointments, Ardmore Toyota continues to deliver. Recently, my purse was stolen in the city, with both my driver's license and Prius Smart Key inside. So, the thief had my car key and knew where I parked my car. I contacted Ardmore Toyota right away to explore my options for handling the situation. I spoke with Service Advisor Bill Moore who was knowledgeable, compassionate, and accessible. He clearly presented all of the replacement and reprogramming options to me and, in his professional opinion, advised what might be the best course of action considering the variables. Also, he showed concern for what had happened to me. I had to make a lot of phone calls to companies to remedy the aftermath of the theft. None of the many representatives with whom I spoke were paid to be caring, so I did not expect a show of support. However, a little bit of empathy -- hearing someone validate that what happened to me was unfortunate and then express interest in wanting to help me -- restored my faith in the goodness of people and put a positive spin on the whole situation. Finally, Bill was accessible. He promptly returned phone calls and also reached out to me multiple times to update me every step of the way. I'm not even kidding when I say that Ardmore Toyota made me feel like a rockstar with all of the personalized attention I received over a matter that they easily could have passed off as insignificant in the grand scheme of things. The short version: I will continue to recommend Ardmore Toyota to anyone and everyone I know. Thank you for taking good care of my Prius and me! --- Londale Walden went above and beyond his role as salesperson. With all the paperwork involved in purchasing a new vehicle, I can imagine how the process could feel highly impersonal and daunting. Instead, Londale made the process, dare I say it, fun. His professionalism and courteousness made me feel confident about my purchase, while his warmth and sense of humor made me feel valued as a customer and as an individual. I believe it takes a top-notch employee to simultaneously maintain attention to detail, knowledgeably answer questions and make a customer feel like he or she is the first and only person in the showroom. His enthusiasm was infectious and made me feel not only excited about my new 2015 Prius, but about Ardmore Toyota, as well. Thanks to Londale and the other employees with whom I had the pleasure of interacting, I would undoubtedly recommend this dealership. More

Good experience and not pressured. The salesmanship of both Steven Povey and Andrew Chang was exceptional during the entire process. Currently searching for a vehicle for my son with To The salesmanship of both Steven Povey and Andrew Chang was exceptional during the entire process. Currently searching for a vehicle for my son with Toyota. More

Great Experience Had a great experience with both Aaron Serious and Andrew Chang. Worked with me to purchase my first new car. Explained everything thoroughly, answere Had a great experience with both Aaron Serious and Andrew Chang. Worked with me to purchase my first new car. Explained everything thoroughly, answered all my questions patiently, and provided objective, practical advice regarding the ideal vehicle traits for my needs and how to prioritize the relative advantages/disadvantages. More

THE BEST PLACE! I worked with Ron Peoples and he was amazing. Extremely patient, friendly and calm. He listened well and was easy to work with. He gave the best servi I worked with Ron Peoples and he was amazing. Extremely patient, friendly and calm. He listened well and was easy to work with. He gave the best service even though he was delivering a car at the same time. I was extremely impress with his work. I will recommend him to all my family and friends. When I went to pick up my new car, everyone else were so friendly and kind. From the service area guys to the manager. Bruce the manager was so easy to talk to on the phone. He was not belittling or nasty when I asked for a better number. From all the dealerships I have worked with, this is ONE OF THE BEST! and the BEST PRICE and service as well! love it here! More

Fantastic overall experience! I bought my 2016 Camry at Ardmore Toyota and highly recommend this dealership. Steve Povey was my salesman and he was awesome! He was very knowledge I bought my 2016 Camry at Ardmore Toyota and highly recommend this dealership. Steve Povey was my salesman and he was awesome! He was very knowledgeable about the Camry & worked hard to get me a great deal. Tori Misaeacuo in the finance dept was a pleasure. The dealership is open, clean and comfortable and every staff member was friendly and courteous. I highly recommend Ardmore Toyota as well as a Camry. I am getting unbelievable gas mileage and I am extremely pleased with my new car. More

Oh-Oh-Oh What a Feeling...TOYOTA! I was very nervous about going into a major dealership to lease a brand new car. I thought the process would be arduous and daunting and felt quite I was very nervous about going into a major dealership to lease a brand new car. I thought the process would be arduous and daunting and felt quite anxious...boy was I wrong! Every staff member (from the valets to the Finance Manager) was affable and quite approachable. It was not at all like the cliche, intimidating car sales experience I was expecting to have. There was no hounding or haggling. The professional staff provided seamless, courteous service and I drove of in a brand new Corolla...YAY!!! More

Worth the wait!!! I've been a loyal Toyota customer since 1994. I've had my 13 year old Matrix serviced at Ardmore - it reached 175,000 miles - and it was time for a n I've been a loyal Toyota customer since 1994. I've had my 13 year old Matrix serviced at Ardmore - it reached 175,000 miles - and it was time for a new car (although I'm sure this Matrix will last many more miles/years. I wanted to give Ardmore my business for the new car, but as a consumer, I did my shopping around. First of all, I was impressed by the courtesy given by Nicole Millison in her follow up calls. She did not pressure me at all, but assured me that Ardmore would work within my wishes and time frame. I did check all of the other Toyota dealers in the area for the car I was searching for. And the phone calls/ e-mails didn't stop!!! (All the more reason to go back to Ardmore, which I did.) STEVE POVEY was a joy! He was so knowledgable about every aspect of car buying, negotiating, making sure that I felt I was getting a fair deal. I brought my best friend with me to help me in what I thought would be a difficult process. She, as I, were both pleasantly surprised with the ease it was to get to the signed agreement. I am now going back for some 'extras' to be added (pin stripe, back bumper guard). Steve is handling this so excellently. I cannot be happier with my purchase. Even the financing part with David Yu couldn't have been more relaxing! Thank you, everyone at Ardmore Toyota! More

Excellent Aaron was a superior sales representative. He guided me through the entire process and got me a great deal. He was especially helpful with the financi Aaron was a superior sales representative. He guided me through the entire process and got me a great deal. He was especially helpful with the financing and warranties. More

Superb experience.. Aaron S. was excellent with decision making for my vehicle. Very knowledgeable about the SUV (RAV 4)....Got me the best deal to fit my budget...Thank Aaron S. was excellent with decision making for my vehicle. Very knowledgeable about the SUV (RAV 4)....Got me the best deal to fit my budget...Thank you, Aaron S. and Ardmore Toyota for the sweet deal, and hospitality.... Jackie R. More