Ardmore Toyota

Worth the Drive I have purchased two used vehicles from Ardmore in 4 months. That's not too odd until I tell you I live in Knoxville, TN. I have found their web site I have purchased two used vehicles from Ardmore in 4 months. That's not too odd until I tell you I live in Knoxville, TN. I have found their web site to be very descriptive, with good photos, and in both cases, the vehicle was as good or better than advertised. Q Azad and Steve Mills helped me recently, and we made a deal via email that gave me PLENTY of incentive to make the extra drive from my daughter's home in DC to Ardmore. The dealership is a marvel how they operate out of a postage stamp sized lot, but the personnel and attention to detail is the real key. Saturday looked like a Toyota commercial with customers focused on choosing the right vehicle and salespeople busily making everything happen. They even served up smoky chicken and burgers. Hospitable! Honest. Efficient. More

Prius Service This is my first review of a service center. Ardmore Toyota's effective effort to be professional, welcoming,helpful, and timely impelled me to sign u This is my first review of a service center. Ardmore Toyota's effective effort to be professional, welcoming,helpful, and timely impelled me to sign up to write this. I'm horrible with names, so I actually called after the service of my car to track down who I was assisted by. Tori as well as Regina were happy to help me in my quest for names. I scheduled an appointment to have my car serviced with Josh, who was extremely amiable and attentive, and listened/responded to my concerns thoroughly. He referred me to Bill, who would be present on the day I was able to schedule. Upon arrival I was immediately assisted outside by Riley, who calmly guided me as I fumbled to get my dash to display milage. He told me everything I needed to know and materials to gather to check in before my car was valeted. When I left, he noticed I had coffee and handed me a Toyota mug and expressed a nice sentiment valuing me as a customer. There was hardly any wait once inside. Jay promptly checked me in, listened to my explaination of what I was experiencing while driving, and also informed me of a recall on my car that would be amended along with the repair/multipoint inspection I needed. This was all a matter of minutes. While my car was being serviced I helped myself to coffee and set my laptop up on one of the many available tables/desks. The waiting room is spacious and comfortable and the atmosphere is relaxed and pleasant. I felt like I was just spending a bit of the morning sending some emails in a cafe. Bill popped up in about 20 minutes happy to tell me that the repair needed for my car was not nearly as severe or costly as I had assumed. Great news! Having the inspection eased my uncertainty about the status of the car's tires, brakes, etc especially now in the middle of winter. Bill was excited to let me know everything checked out great! I feel more confident and safe driving after my experience at Ardmore, and honestly look forward to my next visit. A big thank you to everyone who helped me, was a slice of the morning well spent. Georgia More

Great service! Very nice service and everything was handled smoothly! Will surely be buying from this dealership again! I'm really happy with the deal I got & thanks Very nice service and everything was handled smoothly! Will surely be buying from this dealership again! I'm really happy with the deal I got & thanks to Q for helping me out! Loving my car! More

Awesome customer service They go above and beyond your expectations! Very helpful and extremely friendly! I will definitely be coming back for any future purchases! You guys a They go above and beyond your expectations! Very helpful and extremely friendly! I will definitely be coming back for any future purchases! You guys are awesome More

Purchased used car that came up with an accident report In 2012, I purchased a 2007 Toyota Camry from this dealer. They gave me a carfax document that says no accident. In 2016 I went to another Toyota deal In 2012, I purchased a 2007 Toyota Camry from this dealer. They gave me a carfax document that says no accident. In 2016 I went to another Toyota dealer in Pittsburgh to trade in and purchase a new car. They check the car and came up a carfax report which has an accident right before I purchased the car. I gave me less value for my car because of the accident in the carfax. I think it is not moral especially for a Toyota dealer to rip off people by lying. I do not know what to do right now and who is going to cover my lost. Because of them, I do not trust to Toyota dealers anymore. We would like to see more honest people in this country. I do not recommend this dealer to anyone who is looking to purchase a used car. You may end up in the same situation. More

Bad experience! So I considered buying my first car from them considering there high ratings and location. I really was hoping a good experience, they did not appear So I considered buying my first car from them considering there high ratings and location. I really was hoping a good experience, they did not appear courteous enough. One saving grace is that they have an excellent internet sales team, which is courteous, helping and understanding. Dealership isn't only about finances its about dealing. More

Early Birthday Gift Yesterday 11/4.. I purchased a 2013 GMC Terrain. I worked with Londale who was extremely wonderful. He came and picked my family up (2 hours drive cau Yesterday 11/4.. I purchased a 2013 GMC Terrain. I worked with Londale who was extremely wonderful. He came and picked my family up (2 hours drive cause of septa strike); i also left a document home. He assisted me on pulling everything up and priting my papers. Even though he was adamant about him not driving us home; i was still like something gonna happen, we not gonn get the car because everything seemed to good to be true being as tho I went to two other dealarships and was told I needed a cosigner. He laughed and joke, staying over his scheduled clock out time to make sure everything was set. He also went above and beyond assisting with finding the right insurance quote oh and he gave me a FULL TANK OF GAS (kudos to him👍🏽👍🏽).. Tori took my money!!! lol I felt like i was signing my life away.. She was silly as ever and super nice.. Her energy and her vibes were welcoming and down to earth.. I never have been more at ease handing over money... Londale and Tori all in all was AWESOME SAUCE!! They treated my family like family, they were warm, very very attentive and professional. They reassured me I was gonna leave happy and in a car...Thank you Thank you Londale and Tori!! More

Leasing a new car My current lease was up in a few months so I came into toyota to see what they could offer me. I was assisted by Steven Povey and he made the process My current lease was up in a few months so I came into toyota to see what they could offer me. I was assisted by Steven Povey and he made the process so easy. He took his time explaining offers to me and looking at different models. He was very outgoing and made it fun. I ended up leasing a new Toyota corolla and I love it! Steven emailed me right away to ask how I was liking it and even assisted me with a question I had on his day off. Spectacular service!! More

Stephen Povey is great to work with! I came needing to lease a Toyota rav 4 and Stephen introduced himself. This was not the first car dealer I had been to so I was wary. But he is so n I came needing to lease a Toyota rav 4 and Stephen introduced himself. This was not the first car dealer I had been to so I was wary. But he is so nice - not pushy at all - I didn't feel like I was pushed into something I didn't want. He really listened and I felt he was on my side. What a wonderful experience!! I would highly recommend this dealership and in particular Stephen! More

My 1st New Toyota RAV4 Purchase From the moment I called the Ardmore Dealership to the moment I shook hands with Bobby on the leasr of my 2016 RAV4, I was treated with respect, proce From the moment I called the Ardmore Dealership to the moment I shook hands with Bobby on the leasr of my 2016 RAV4, I was treated with respect, processionalism & THE best customer service I've received in a long time! I will be back to lease another car in the future & highly recommend anyone reading this to do the same! Everyone there is A#1!!! More