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Arapahoe Kia - Service Center

Greenwood , CO

4.6
297 Reviews

297 Reviews of Arapahoe Kia - Service Center

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March 28, 2024

Donnie took good care of me today. I had a nice cappuccino and a donut. Thanks More

by LJPATELLA
Recommend Dealer
Yes
Employees Worked With
Donnie z
Mar 29, 2024 -

Arapahoe Kia responded

Hi L J Patella! Thank you for leaving us this five-star review and kind words about Donnie from our service team at Arapahoe KIA! We'll see you next time!

March 28, 2024

The customer service has been stellar from day one! Brandon and the service team are professional, helpful, and aeesome! More

by DANIELLE.TRAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon, service department
Mar 29, 2024 -

Arapahoe Kia responded

We're delighted to know that you've had a stellar experience with Brandon and our service team at Arapahoe KIA! We appreciate your kind words about their professionalism and helpfulness. Thank you for the review!

March 28, 2024

Helpful, knowledgeable, informative, courteous, hospitable, prompt to customer service, friendly, and its all around comfortable experience here. More

by Jessie B88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember dealing with any female associates there. It was a tall black male who assisted me and he was 5 star service. Above and beyond. Great customer service.
Mar 28, 2024 -

Arapahoe Kia responded

Jessie, we're delighted to know you had such a positive experience at Arapahoe KIA. Thanks for highlighting our team's knowledge and friendliness!

March 28, 2024

I bring my car in for a simple oil change. Every time they rotate my tires I leave with more problems than I started with. More

by H.CONRAD87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Goodgain
1.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Arapahoe Kia responded

Thank you for the review. I'm sorry to hear of your dissatisfaction and encourage you to contact me directly so I can make sure any outstanding concerns get addressed for you. Respectfully, Morgann Hines - Customer Relations Manager - 3038742522

March 26, 2024

Friendly service department. Took a while but their diagnosis and estimate of potential costs was much appreciated. Steve was very polite and explained the details and option More

by DAVE@DCGOSS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Service department
Mar 27, 2024 -

Arapahoe Kia responded

We appreciate your feedback! It's great to know that Steve and our service department at Arapahoe KIA were able to provide you with a detailed explanation of the work needed. Thanks for choosing us, we're here if you need anything else in the future!

March 26, 2024

Brandon did an excellent job! Serviced my car quickly and kept me informed. Picking up my car after service was fast and easy. Gave a detailed report of what was done. Went above More

by CHRISTIANMCMANUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 26, 2024 -

Arapahoe Kia responded

Christian, we're delighted to know that Brandon provided excellent service at Arapahoe KIA and kept you well-informed throughout the process. Thanks for your review!

March 24, 2024

Brandon Griffin was very helpful and courteous The waiting area was crowded but my car was finished as expected More

by DOROTHYK.DENVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Griffin
Mar 26, 2024 -

Arapahoe Kia responded

Dorothy, we're glad to know Brandon was able to assist you efficiently at Arapahoe KIA. Please don't hesitate to reach out if we can be of service again in the future!

March 23, 2024

Steve and team were exceedingly helpful and took the time to actually find the issue with my vehicle. I have been dealing with creaking and issues in the tailgate for some time now and was not helped at anot More

by CHELSEACHALBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Mar 25, 2024 -

Arapahoe Kia responded

Chelsea, we're glad to know Steve and our team at Arapahoe KIA were able to help you out with your vehicle's issue. We always strive for top-notch service! Thanks for the review!

March 23, 2024

Wish you would vacuum and clean inside windows. Otherwise service was great and fast. Thank you More

by LPOWLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 25, 2024 -

Arapahoe Kia responded

Thank you for the review. We appreciate your feedback and will certainly keep it in mind for future improvements to our service! - The Arapahoe KIA Team

March 23, 2024

Kia is amazing always happy with the prompt service and excellent employees that help out More

by JUSTINE.CASTRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Arapahoe Kia responded

Justine, thank you so much for your support of the Arapahoe KIA team! We appreciate your kind review and look forward to seeing you at your next visit!

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