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Arapahoe Kia - Service Center

Greenwood , CO

4.6
292 Reviews

292 Reviews of Arapahoe Kia - Service Center

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March 26, 2024

Brandon did an excellent job! Serviced my car quickly and kept me informed. Picking up my car after service was fast and easy. Gave a detailed report of what was done. Went above More

by CHRISTIANMCMANUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 26, 2024 -

Arapahoe Kia responded

Christian, we're delighted to know that Brandon provided excellent service at Arapahoe KIA and kept you well-informed throughout the process. Thanks for your review!

March 24, 2024

Brandon Griffin was very helpful and courteous The waiting area was crowded but my car was finished as expected More

by DOROTHYK.DENVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Griffin
Mar 26, 2024 -

Arapahoe Kia responded

Dorothy, we're glad to know Brandon was able to assist you efficiently at Arapahoe KIA. Please don't hesitate to reach out if we can be of service again in the future!

March 23, 2024

Wish you would vacuum and clean inside windows. Otherwise service was great and fast. Thank you More

by LPOWLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 25, 2024 -

Arapahoe Kia responded

Thank you for the review. We appreciate your feedback and will certainly keep it in mind for future improvements to our service! - The Arapahoe KIA Team

March 23, 2024

Kia is amazing always happy with the prompt service and excellent employees that help out More

by JUSTINE.CASTRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Goodgain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Arapahoe Kia responded

Justine, thank you so much for your support of the Arapahoe KIA team! We appreciate your kind review and look forward to seeing you at your next visit!

March 23, 2024

Steve and team were exceedingly helpful and took the time to actually find the issue with my vehicle. I have been dealing with creaking and issues in the tailgate for some time now and was not helped at anot More

by CHELSEACHALBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Mar 25, 2024 -

Arapahoe Kia responded

Chelsea, we're glad to know Steve and our team at Arapahoe KIA were able to help you out with your vehicle's issue. We always strive for top-notch service! Thanks for the review!

March 23, 2024

Service was seamless and the oarts department had the part I was looking for in stock. More

by JGDICKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Mar 25, 2024 -

Arapahoe Kia responded

Thanks for taking the time to review your experience! Our team appreciates your kind feedback and hopes to see you again next time here at Arapahoe KIA!

March 22, 2024

Overall they're ok but need to pay proper attention on the customer needs and need to hire proper technicians More

by FAIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Goodgain
2.0
This rating includes all reviews, with more weight given to recent reviews.
Morgann Hines
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Arapahoe Kia responded

Thank you for the review. We appreciate your feedback and will certainly keep it in mind as we work to continually improve the service we provide to our valued customers. Please feel free to contact me directly if you have any additional questions or concerns. Respectfully, Morgann Hines - Customer Relations Manager - 3038742522

March 22, 2024

Arapahoe Kia does not do good work on my 2015 Kia Soul. They do the minimum work so the customer pays high cost. I will not recommend this business to anyone. More

by BVIESCAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gurle, Mark
Mar 22, 2024 -

Arapahoe Kia responded

Thank you for your feedback. Please reach out to our Customer Relations Manager, Morgann Hines, at 303-874-2522 so she can get more detail and hopefully remedy the situation.

March 21, 2024

Great, quick service. Excellent communication. Didn't try to upsell me anything. Did a thorough check of the car. Very happy! More

by MCCOY.KATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
Mar 21, 2024 -

Arapahoe Kia responded

Hi McCoy! We're delighted to know that you had a great experience with our service team at Arapahoe KIA! We always aim for excellent communication and thorough checks. Thanks for the positive feedback, we appreciate it!

March 21, 2024

No communication from service advisor while car was being service. Advisor leaves for the day, had to ask someone else about the status of my car More

by frederickccabrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
CJ an Mark G
Mar 21, 2024 -

Arapahoe Kia responded

Frederick, thank you for the review. I'm sorry to hear about this situation and will make sure it gets addressed with the appropriate members of our team. I hope you'll consider giving us the opportunity to provide you with a better experience in the future. Respectfully, Morgann Hines - Customer Relations Manager - 3038742522

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