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Arapahoe Hyundai

Centennial, CO

4.3
7,605 Reviews

9899 E Arapahoe Road

Centennial, CO

80112

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Showing 7,605 reviews

July 23, 2021

Super helpful and they even did the recalls! So nice. Can’t recall her name but please look up in Magera file whom we had More

by JMAGERA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandria Massey-Ocampo
Jul 24, 2021 -

Arapahoe Hyundai responded

Thank you so much for leaving our service department a review. Great to hear your recent visit went well. We look forward to serving you in the future. Thank you. David Zinsmeister Arapahoe Hyundai General Manager

July 22, 2021

If you call the service dept you always have to leave a msg & they never return the calls. I had to call 9 times to get an appointment. Then they called me 3 days after I had my car back to tell me my car More

by Seeking_zen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad Niles, Van Quiett
Jul 22, 2021 -

Arapahoe Hyundai responded

I'm sorry to hear that we disappointed you. Please contact myself or Gary Burton (Service Manager) at 303-539-1700 to discuss your concerns and hopefully we can remedy the situation to a point where you may feel inclined to give us another opportunity. At times we do fall short, however if we can take these opportunities to improve, then hopefully we are better after the fact. Very Respectfully, Albert Risch GSM - Arapahoe Hyundai

July 22, 2021

Brian Wheeler was very proactive in helping me via texts to all of my questions down to my arrival to dealership to lease new car. Brian is very professional and approachable, easy to work with. I have owne More

by Lisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Surina, B Wheeler
Jul 22, 2021 -

Arapahoe Hyundai responded

Brian / Bill are a dynamic duo when it comes to treating customers exceptionally well. Thank you for the recognition. Kind Regards, Albert Risch GSM - Arapahoe Hyundai

July 22, 2021

Friendly service had several different things that Friendly service had several different things that needed to be done. My Tucson was there for a week until all the part came. Everything seems fi More

by BAJANSSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Anderson
Jul 22, 2021 -

Arapahoe Hyundai responded

Thank you for the review! We appreciate you spending the time to share feedback. Kind Regards, Albert Risch GSM - Arapahoe Hyundai

July 22, 2021

Happy to be so quickly accommodated for service visit. Everything was finished right on schedule.The team were able to answer all of my questions promptly. More

by jwh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandria Massey-Ocampo
Jul 22, 2021 -

Arapahoe Hyundai responded

We appreciate your feedback on your experience with us. Thank you for the kind review! Kind Regards, Albert Risch GSM - Arapahoe Hyundai

July 22, 2021

We were able to get scheduled for service on the same day, and we’re out in under an hour! I was given a recommendation for what’s needed at my next oil change, and even received a complimentary car wash More

by rachellangberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Niles
Jul 24, 2021 -

Arapahoe Hyundai responded

Glad to hear we could take care of you. We look forward to servicing your vehicle in the future. Thank you. David Zinsmeister Arapahoe Hyundai General Manager

July 22, 2021

With the delightful help of Logan LaMere, we bought a new Kona at Arapahoe Hyundai. He searched for the exact car we were looking for and then walked us through everything! More

by marilynnmichie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan LaMere
Jul 24, 2021 -

Arapahoe Hyundai responded

Thank you for taking the time to share you recent buying experience online at DealerRater.com. Great to hear your sales professional provided excellent customer service while finding the right vehicle for you. Thank you. David Zinsmeister Arapahoe Hyundai General Manager

July 21, 2021

Kyle helped us so much! We really loved working with him and enjoyed what can be a stressful experience. Kyle made it so easy and stress free. More

by KYDOLE2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Dykes
Jul 22, 2021 -

Arapahoe Hyundai responded

Thank you so much for leaving feedback! Kyle will be proud to hear that his customer appreciated his efforts. Please enjoy your new vehicle. Kind Regards, Albert Risch GSM - Arapahoe Hyundai

July 21, 2021

Awesome customer service in the service department. Thanks Chad sales department Ash was very helpful and knowledgeable about the car I chose. Credit manager was wonderful More

by BERYLMONROE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Niles
Jul 22, 2021 -

Arapahoe Hyundai responded

Customer Service pride is evident in all departments. We are very happy to hear that you were well taken care of by our Sales, Finance, and Service departments! Kind Regards, Albert Risch GSM - Arapahoe Hyundai

July 21, 2021

Willing to work ensuring both parties were happy with the purchasing process. So much so we bought 2 cars at the same time. Great experience More

by SUMMER_MAC03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hamilton, Diane Dreher, Tony Saccomano, Edgar Felix
Jul 22, 2021 -

Arapahoe Hyundai responded

Love to hear that! Thank you again for the multi-car purchase and for taking the time to share experience with us. Kind Regards, Albert Risch GSM - Arapahoe Hyundai

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