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Arapahoe Hyundai

Centennial, CO

4.2
7,605 Reviews

9899 E Arapahoe Road

Centennial, CO

80112

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Showing 7,605 reviews

September 04, 2021

I would say in general I'm not happy with my car purchase. I felt coerced into purchasing a third party warranty, and the gas mileage on the vehicle is far worse than the specs. I brought it in for More

by jenraejenrae
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Duston Coffey, Edgar Felix
Sep 04, 2021 -

Arapahoe Hyundai responded

There are *MANY* different possibilities to why a vehicle may not be achieving the desired MPG that a customer desires. During these times with fuel prices are so high, it isn't uncommon for customers to be sensitive to even the slightest inefficiency in MPG performance. May I suggest considering a new hybrid as a possible alternative. Please contact me at your convenience at 303-539-1700. Very Respectfully, Albert Risch GSM - Arapahoe Hyundai

September 04, 2021

Always a pleasure to do business with Arapahoe Hyundai! They are fair and honest. I highly recommend their service department! I didn't buy my car in CO, but tried several dealerships for service. Arap More

by krloewe60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandria Massey-Ocampo
Sep 04, 2021 -

Arapahoe Hyundai responded

Thank you so much for the kind review! We thank you for your patronage. Kind Regards, Albert Risch GSM - Arapahoe Hyundai

September 04, 2021

Since my purchase of a gv80 the only contact I have is when I call for services.being a pior Lexus owner personnel’s contact with your people are sorry,The only one that cares is Mark in Maintenance, it t More

by CJOGA116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Leo Zombek, Mark Anderson
Sep 04, 2021 -

Arapahoe Hyundai responded

I am extremely disappointed to read that we have let you down on the expectations. Please contact me at 303-539-1700 to allow me to address your concerns and be sure that our communication with you is consistent and wide open. Very Respectfully, Albert Risch GSM - Genesis of Arapahoe

September 03, 2021

No pressure. Let me come back 3 separate times to test drive, look over more closely and answered all of my questions. Eventually a quick and easy deal was completed. More

by elkabong20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Risch, Rami Zaradeh
Sep 04, 2021 -

Arapahoe Hyundai responded

Thank you for the kind remarks and feedback on your experience with us. Kind Regards, Albert Risch GSM - Arapahoe Hyundai

September 03, 2021

Albert is a dishonest, unethical, rude car salesman who will say anything to close a sale. I had a serious accident and chose to purchase another Santa Fe. They showed me a book of Santa Fe's and clearly s More

by virginiarussell
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phillip Porras, Marcus Porras, Vincent Porras, Albert Risch
Sep 03, 2021 -

Arapahoe Hyundai responded

Thank you Mrs. Russell! If I may be of further assistance, please do not hesitate to let me know. Very Respectfully, Albert Risch GSM - Arapahoe Hyundai

September 03, 2021

I had a great experience at Arapahoe Hyundai purchasing a used vehicle. Both Paul, the Sales Manager, and Logan, my sales person, were professional and courteous throughout the whole process. Due to my sche More

by JEANNINE_MAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Grace, Bill Surina, Logan LaMere
Sep 03, 2021 -

Arapahoe Hyundai responded

Thank you for the kind review and shout out to Paul and Logan! We appreciate you taking the time to share feedback on your experience with us. Kind Regards, Albert Risch GSM - Arapahoe Hyundai

September 03, 2021

Always have a great experience at this dealership. Customer service is great and they answer my terrible questions with no judgement. 10/10 would recommend. More

by PEYTON-1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Anderson, Chad Niles, Gary Burton, Alexandria Massey-Ocampo
Sep 03, 2021 -

Arapahoe Hyundai responded

I'm sure that our Service Department would agree, no question is terrible. We are happy to offer our assistance whenever possible. Very Respectfully, Albert Risch GSM - Arapahoe Hyundai

September 02, 2021

If you need a new car, then go to Kyle! He was so friendly and took into account all of my needs so I would feel safe in my new vehicle. Brain in finance was also very helpful to ensure that my payme More

by Hailey M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Caton, Kyle Dykes
Sep 03, 2021 -

Arapahoe Hyundai responded

Thank you for the kind comments and special shout outs to Kyle and Brian. We appreciate you spending the time to share feedback on your experience with us. Kind Regards, Albert Risch GSM - Arapahoe Hyundai

September 02, 2021

Explanation of Internet Rates were not offered to us. We had to question numerous times for an explanation of the offer, first with a lease transaction, and then with a purchase transaction. More

by larryhardwk
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Caton, Kyle Dykes
Sep 03, 2021 -

Arapahoe Hyundai responded

Thank you for sharing feedback. We will be sure to discuss your feedback with relative parties and work to improve our communication in daily operations. Kind Regards, Albert Risch GSM - Arapahoe Hyundai

September 02, 2021

Our family consistently receives outstanding service and communication when we bring our vehicle in to be serviced at Arapahoe Hyundai. Gary and Brian in the service department are both helpful, friendly a More

by MARMOUR14
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Gary Burton
Sep 03, 2021 -

Arapahoe Hyundai responded

We are very proud of our service department and how much they try to make the customers' experience exceed their expectations day in and day out. Kind Regards, Albert Risch GSM - Arapahoe Hyundai

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