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Arapahoe Hyundai

Centennial, CO

4.2
7,605 Reviews

9899 E Arapahoe Road

Centennial, CO

80112

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Showing 7,605 reviews

September 23, 2021

My last visit I was on time for my appointment. I waited 2 hours to get my oil change done. Other customers who came in after me were serviced and were on their way. The Service Representative apologized an More

by SAR571
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Anderson
Sep 24, 2021 -

Arapahoe Hyundai responded

Thank you for the feedback. We will look at our processes and opportunities to improve. We look forward to serving you vehicle needs in the future. Kind Regards, Albert Risch GSM - Arapahoe Hyundai

September 23, 2021

Rami was amazing! He made a difficult situation totally easy and painless. We still owed on a 2013 Subaru Outback and the head gasket blew. We were in desperate need of getting a new car and unfortunately More

by Kristin Cadwell
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Surina, Rami Zaradeh
Sep 23, 2021 -

Arapahoe Hyundai responded

Thank you for the excellent review and specifically the kudos to Rami for a job well done! We appreciate the feedback! Please enjoy your new vehicle. Kind Regards, Albert Risch GSM - Arapahoe Hyundai

September 22, 2021

Seth was amazing and helped me get exactly what I was looking for. Definitely will work with him again if I am ever looking for another car. More

by Emi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Surina, Seth Ringstad, Leo Zombek
Sep 22, 2021 -

Arapahoe Hyundai responded

Thank you so much for the excellent review! We appreciate the shout out to Seth for a job well done! Kind Regards, Albert Risch GSM - Arapahoe Hyundai

September 22, 2021

The guy that helped me was new and didn't know a lot so he passed me onto someone else. The other person who tried to help me said he'd call me back the next day and it's been over a week and I never hear More

by kellylynnrodgers
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Allerton
Sep 22, 2021 -

Arapahoe Hyundai responded

Please feel free to reach me at 303-539-1700 to discuss your concerns directly. Thank you, Albert Risch GSM - Arapahoe Hyundai

September 22, 2021

Devin Johnson (our sales person) was very knowledgeable about the new Sante Fe we purchased and helped us get a good deal on our trade in. He went above and beyond to show us how the technology in the ca More

by jackerman6300
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Johnson
Sep 22, 2021 -

Arapahoe Hyundai responded

Thank you for the great feedback and review! We especially appreciate the kudos to Devin! Please enjoy your new Hyundai! Kind Regards, Albert Risch GSM - Arapahoe Hyundai

September 22, 2021

Service department staff is always courteous and professional. Service work has always been acceptable for the past 8 years! More

by CEP9780
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Niles
Sep 22, 2021 -

Arapahoe Hyundai responded

Thank you for the great review and your continued visits! We appreciate you and your kudo's to our Service Department. We look forward to serving your vehicle needs for many years to come. Kind Regards, Albert Risch GSM - Arapahoe Hyundai

September 22, 2021

Dealership is great. Call center is terrible. Took 3 months to get my vehicle in for service. More

by Tara H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Niles
Sep 22, 2021 -

Arapahoe Hyundai responded

Thank you for the constructive feedback. We will take your comments and take action to make improvements. Kind Regards, Albert Risch GSM - Arapahoe Hyundai

September 22, 2021

Finance person was rude and condescending because I did not want the extended warranty. Gave me a horrible rate on the loan because of that. Had to refinance with my credit union for half the rate he gave More

by AARONJHANSON
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Saccomano, Phillip Porras, Brian Caton
Sep 23, 2021 -

Arapahoe Hyundai responded

Thank you for the constructive feedback. We will use your feedback to improve our training and processes. Please contact me directly if you would like to discuss further @ 303-539-1700. Very Respectfully, Albert Risch GSM - Arapahoe Hyundai

September 21, 2021

Prompt service, friendly staff- been going there for years. They are honest and take care of you More

by Broncos1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandria Massey-Ocampo
Sep 22, 2021 -

Arapahoe Hyundai responded

Thank you for the 5 star review! We appreciate you sharing feedback on your experience with us. Kind Regards, Albert Risch GSM - Arapahoe Hyundai

September 21, 2021

Marcus was great to work with and got us taken care of in a reasonable amount of time. More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Porras
Sep 22, 2021 -

Arapahoe Hyundai responded

Thank you for the excellent review! We appreciate you spending time to share feedback on your experience with us and specifically the recognition of Marcus and his efforts. Kind Regards, Albert Risch GSM - Arapahoe Hyundai

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